Tanshe Care Services

1 Wester Shawfair, Shawfair Park, Dalkeith EH22 1FD
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8.0 2 Reviews
  • Tanshe Care Services, Dalkeith
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Care Provided by Tanshe Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Domestic Services / Home Help
  • Older Person Care
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer

Good to Know

  • Owner
  • Tanshe Ltd
  • Person in charge
  • Sheltah Bahat (Manager)
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Tanshe Care Services Reviews (2)

8.0

Tanshe Care Services has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Tanshe Care Services has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
1
1
1
1

Review from Jackie O (Mother of Client) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise this firm high enough, my son is autistic, the carers look after his emotional needs and cleaning amazing, took so much stress off us as a family, they will do anything to help, absolutely five-star, well done girls, this company is fantastic and you don't get many care companies with
these standards.

Reply from Samantha Bahat, Administrator at Tanshe Care Services

Thank you very much for your comment, we will do everything we can to meet our client's needs.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from I K (Wife of Client) published on 17 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and very friendly. My husband's care package is three times a day, seven days a week. He gets help with personal hygiene ie, washing, shaving, brushing his teeth and getting dressed in the morning. At lunchtime, they feed him and evening is a repeat of the morning, only putting his
pyjamas on.

Reply from Samantha B, Administrator at Tanshe Care Services

Thank you for your feedback! We are pleased you are happy with the service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Tanshe Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Tanshe Care Services is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Tanshe Care Services is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 3 Jun 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Not Assessed

(0)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Tanshe Care Services

What Type of Services does Tanshe Care Services offer?

Tanshe Care Services offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Tanshe Care Services to verify any information. View our terms and conditions. Tanshe Care Services has a Basic Service – more info.