From £34.00 Per Hour
We offer Domiciliary care, complex clinical and complex mental health care to both adults and children.
We provide support from 30-minute visits right through to 24 hours.
Please contact the office for more information on our fees and to arrange a FREE person-centred assessment.
Alcedo Care Blackburn has a Review Score of 9.8 (9.824) out of 10, based on 25 reviews in the last 2 years. Over all time Alcedo Care Blackburn has 25 reviews.
Review from D L (Client) published on 27 April 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jane Williamson, Operations manager at Alcedo Care Blackburn
Thank you for your five-star rating. We are delighted that you rated our service outstanding.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S H (Sister of Client) published on 27 April 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Kirstie Poole at Alcedo Care Blackburn
Thank you for your kind words about our service. We are delighted to hear such fantastic feedback from you about our carers and service. It is a pleasure to care for your sister.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E N (Mother of Client) published on 6 April 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from H H (Wife of Client) published on 5 April 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kirstie Poole at Alcedo Care Blackburn
Thank you for your kind words, it is a pleasure to support your husband and we are glad that the services are having a positive impact on his life.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from N K (Daughter of Client) published on 3 April 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.8 (9.824) out of 10 for Alcedo Care Blackburn is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.824 for Alcedo Care Blackburn is calculated as follows: ( (128 Excellents x 5) + (14 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 148 Ratings = 4.824
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Alcedo Care Blackburn is based on 25 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportThere are currently no awards/recognitions posted yet for Alcedo Care Blackburn
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Job Title: Operations Manager
Hi, I am Faye Fenton and I am the Operations Manager for Preston, Blackburn, Bury and Trafford.
My role in short is to oversee the day-to-day running of our homecare service.
I am responsible for ensuring that our service meets all legal and regulatory requirements (according to CQC), and ultimately ensure that we are providing excellent quality, person-centred care to our clients. I have worked within the care sector since I was 18. I have always enjoyed working within the sector and have always wanted to make a difference in the way that home care is delivered.
Job Title: Area Manager
Joined: 2024
Hi, my name is Tyler and I am the Area Manager for Alcedo Care Blackburn. I have worked with Alcedo Care since January 2023. I was attracted to working at Alcedo due to hearing good things from employees whom I had worked with at a previous care provider, I also was particularly attracted to the family values and the development opportunities that appeared available within the organisation.
Before joining Alcedo I had taken a 5-month break from work to foster a child as I got approved with Lancashire County Council earlier in the year. Before this, I had worked in health and social care for around 6 years, starting as a support worker and moving over to North West Ambulance Service to work in emergency triage. I then realised I wanted to be more hands-on with health care and returned to supported living as a deputy manager.
Outside of work, I enjoy spending time with my partner and son. We particularly enjoy walking the dogs, going out on activities such as local museums and trying to visit each zoo in the UK.
Job Title: Deputy Manager
Joined: 2022
Hello, my name is Hannah. I have worked in the care industry since 2015 as a domiciliary home carer, I am currently working towards my NVQ level 3 in health and social care. I have been working for Alcedo Care since October 2022, I started as a domiciliary home carer but I have since then been promoted to a care coordinator and now a deputy manager.
I have a daughter who is 3 years old and spend my time outside of work caring for my daughter, keeping her happy and entertained. In my spare time, I enjoy day trips out, and watching crime, police and drama series. I hope to make a difference to both our carers and clients by giving them a sense of consistency and enjoyment with Alcedo Care.
Job Title: Care Assessor
Joined: 2023
Hi, my name is Morgan and I am the care assessor at Alcedo Care Blackburn. As a Care Assessor, my role is to prepare and adapt person-centred care plans for our clients and their families. These might be produced with the client alone, but sometimes might also involve other healthcare professionals. It is my responsibility to ensure our clients have the maximum amount of input possible into the care plan, and that it takes into account not only their personal and medical information, but their likes, dislikes, and what we can do to enrich their life and support independence.
Job Title: Field Care Supervisor
My name is Carrice and I’m a Field Care Supervisor at Alcedo Care Blackburn. My role includes carrying out spot-checks and supervisions with carers, making sure they are providing the high standards of care we strive for. I support the development and well-being of carers, making sure they are happy in their work and our clients are happy with the care delivered.
I’ve been working in care for the last 8 years. I wanted to work for Alcedo because I knew it was a company that had a lot of potential to climb the career ladder.
In my spare time, I love cooking, baking and going for long walks.
Job Title: Field Care Supervisor
Joined: 2022
Hello, My name is Chloe Rothwell. I am originally from Chorley but I now live in Darwen.
I have 7 years of care experience, and I have completed 2 years at university studying mental health nursing. I have worked within domiciliary care, mental health and complex care, looking after both children and adults. I have worked in complex care for the last 5 years with different service users, giving me vital experience in various health conditions and equipment.
I like going on walks with my two dogs and spending time with my family any chance I have.
I enjoy playing rugby and watching games too when I can. I enjoy days out and going to different places.
I look forward to supporting our clients and staff throughout my role at Alcedo Care Blackburn.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alcedo Care Blackburn to verify any information. View our terms and conditions. Alcedo Care Blackburn has a Platinum Service – more info.
