£32-£40 per hour.
We offer Domiciliary care, complex clinical and complex mental health care to both adults and children.
We provide support from 30-minute visits right through to 24 hours.
Please contact the office for more information on our fees and to arrange a FREE person-centred assessment.
Alcedo Care South Lakes has a Review Score of 10 (9.977) out of 10, based on 22 reviews in the last 2 years. Over all time Alcedo Care South Lakes has 25 reviews.
Review from H A (Brother of Client) published on 11 April 2023
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Reply from Abigail Capstick, Care Manager at Alcedo Care South Lakes
Thanks so much for taking the time to review our service.
Kind regards
Abigail
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Treated with Dignity
Value for Money
Review from J D (Client) published on 11 April 2023
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Reply from Victoria Leecy, TBA at Alcedo Care South Lakes
Thank you for your review.
Kind Regards
Vickie
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Review from R W (Client) assisted by family/friend published on 22 February 2023
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Reply from Victoria Leecy, Registered Manager at Alcedo Care South Lakes
Thank you for your lovely response. Kind regards, Vickie.
Staff
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Treated with Dignity
Value for Money
Review from Denise W (Wife of Client) published on 1 February 2023
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Reply from Victoria Leecy, TBA at Alcedo Care South Lakes
Thank you for your response. Kind regards.
Staff
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Treated with Dignity
Value for Money
Review from G W (Wife of Client) published on 19 January 2023
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Reply from Victoria Leecy, Area Manager at Alcedo Care South Lakes
Thank you for your lovely review.
Kind Regards.
Staff
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Management
Treated with Dignity
Value for Money
The Review Score of 10 (9.977) out of 10 for Alcedo Care South Lakes is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.977 for Alcedo Care South Lakes is calculated as follows: ( (127 Excellents x 5) + (3 Goods x 4) ) ÷ 130 Ratings = 4.977
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Alcedo Care South Lakes is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Oct 2024
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Job Title: Operations Manager
Joined: 2021
My name is Victoria Leecy, I am the Operations Manager for Alcedo Care in Blackpool, Lancaster and South Lakes. I have 8 years of experience in health and social care. I have worked with children and adults in a wide range of settings from children’s homes, rehabilitation, support units, care homes and home care.
I am currently in the process of completing my Level 5 in Leadership and Management.
Throughout my career, I have always been passionate about the care and support of clients and always going that extra mile for staff and clients to ensure we provide person-centred care.
I have a passion to make a difference. Alcedo Care has given me the support to achieve the best possible outcomes for my team, the clients and my own professional development.
Outside of work, I am a mum to two boys to whom I devote all my time, I love to spend quality time with my family and enjoy a bit of decorating and gardening.
Job Title: Area Manager for South Lakes - Kendal
Joined: 2021
My name is Lisa Floyd, I am the Area Manager for Alcedo Care. I have over 10 years of experience in the health and social care setting, and I have worked in a variety of roles throughout my career ranging from a healthcare assistant to a registered manager.
I have attended university and completed my foundation degree and bachelor’s degree in Health & Social Care.
My role as a manager is to enable and monitor compliance with the fundamental Standards across regulated activities and share legal responsibilities in relation to that position with the provider.
I strive to go above and beyond to ensure a proficient service is delivered and while working here at Alcedo Care my priority is to ensure we are delivering outstanding care to all clients as this will enhance the quality of lives.
I'm proud to be part of the Alcedo team.
Job Title: Care Manager
Joined: 2023
My name is Jamie and I am the Care manager for Alcedo Care South Lakes. My role in a nutshell is to oversee the day-to-day running of our homecare service. I am responsible for ensuring that our service meets all legal and regulatory requirements (according to CQC), and ultimately ensure that we are providing excellent quality, person-centred care to our clients.
Job Title: Deputy Manager
Joined: 2023
My name is Magenta Barrow. I am the Deputy Manager of Alcedo Care South Lakes. I joined Alcedo in January 2023 and I have 11 years’ experience in health and social care.
I have worked previously in care homes working with residential, nursing, and challenging behaviour clients and out in the community. I started off as a carer at the age of 18 and worked my way up becoming a team leader and gaining my Level 2 and Level 3 in Health and Social care.
I have a passion for care and there is nothing more that puts a smile on my face than seeing clients with a smile on their face ensuring they receive the love and care we would like our families to receive.
In my spare time, I like to go out walking the fells with my partner, cocker spaniel and Yorkshire terrier completing the Wainwrights and I enjoy spending time with my family and friends.
Job Title: Recruiter
Joined: 2024
My name is Callum and I’m the recruiter at Alcedo Care Kendal. I work to fill our care jobs in Kendal and the surrounding South Lakes areas, and I’m the first person you’ll be in touch with when you look to join Alcedo Care as a South Lakes care assistant or support worker. My role is to work with our operation team to identify where we need more staff, post adverts and review applications. I carry out interviews and guide our potential future carers through the application and compliance process, ensuring we are bringing through the best calibre of care professionals to provide outstanding quality care to our clients.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alcedo Care South Lakes to verify any information. View our terms and conditions. Alcedo Care South Lakes has a Platinum Service – more info.