Our prices start from £20.50 ph for cleaning up to £34.99 ph for Complex care.
Every one of our care packages are tailored and unique to the client and their circumstances so our pricing generally varies.
Please call for information
New Age Care has a Review Score of 9.8 (9.758) out of 10, based on 38 reviews in the last 2 years. Over all time New Age Care has 44 reviews.
Review from Robert F (Friend of Client) published on 6 March 2025
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Reply from Samantha Whittaker, Owner at New Age Care
We appreciate you taking the time out to review us and thank you for your kind words.
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Review from Peter W (Client) published on 27 February 2025
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Reply from Samantha Whittaker, Owner at New Age Care
Thank you for taking the time to leave feedback we will pass these comments on to the relevant departments.
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Review from M P (Wife of Client) published on 13 February 2025
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Reply from Samantha Whittaker, Owner at New Age Care
Thank you for your lovely words, I will make sure your praise is passed on to the relevant team.
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Review from S B (Wife of Client) published on 12 February 2025
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Reply from Samantha Whittaker, Owner at New Age Care
Thrilled to hear that our team is making a positive impact on both you and your husband's daily routine. Don't forget to let us know when you'd like another fish and chip treat!
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Review from Michael P (Husband of Client) published on 10 February 2025
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Reply from Samantha Whittaker, Owner at New Age Care
We're so happy to hear that our care is giving you such comfort and joy! Our dedicated staff is here to make every day better for you. Many Thanks
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Review from B R (Client) published on 24 January 2025
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Reply from Samantha Whittaker, Owner at New Age Care
Thank you for your review, your feedback is vital and we will pass this on to the relevant department.
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Review from E R (Client) published on 24 January 2025
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Reply from Samantha Whittaker, Owner at New Age Care
Such a lovely review of our service we are chuffed to bits, many thanks and we will pass the praise on to our staff.
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Review from H W (Daughter of Client) published on 23 January 2025
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Reply from Samantha Whittaker, Owner at New Age Care
Firstly thank you for your review. We appreciate you taking the time to review this feedback is important to our business and we will raise this internally in a proactive context.
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Review from C C (Daughter of Client) published on 25 December 2024
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Reply from Samantha Whittaker, Owner at New Age Care
Thank you for taking the time out to review us we fully appreciate this.
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Review from M B (Client) published on 15 November 2024
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Reply from Samantha Whittaker, Owner at New Age Care
Thank you for leaving us such a lovely review it's fully appreciated. I'll pass your comments over to our staff ensuring recognition for the service they provide.
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Review from Neil F (Son of Client) published on 30 August 2024
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Reply from Samantha Whittaker, Owner at New Age Care
Thank you for your kind words! We're delighted to hear that our carers are providing excellent support for your dad. We're thrilled our carers are making a positive difference.
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Review from J M (Wife of Client) published on 21 August 2024
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Reply from Samantha Whittaker, Owner at New Age Care
Thank you for your kind words. It is our pleasure to be able to help your husband.
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Review from C B (Husband of Client) published on 21 August 2024
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Reply from Samantha Whittaker, Owner at New Age Care
Thank you for taking the time to review us. It is a pleasure to be able to help your family.
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Review from L W (Client) published on 23 July 2024
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Reply from Samantha Whittaker, Owner at New Age Care
Thank you for leaving us such a lovely review it's fully appreciated. I'll pass your comments over to our staff ensuring recognition for the service they provide.
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Review from Julia L (Daughter of Client) published on 22 July 2024
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Reply from Samantha Whittaker, Owner at New Age Care
Thank you so much for your kind words. We pride ourselves on delivering excellent care to all our clients.
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Review from David T (Client) published on 21 June 2024
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Review from C S (Client) published on 17 May 2024
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Reply from Samantha Whittaker, Owner at New Age Care
Thank you so much for taking the time out to review us, it means a lot. I will pass on your comments to our team. Many thanks.
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Review from J B (Client) published on 1 May 2024
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Reply from Samantha Whittaker, Owner at New Age Care
Thank you for taking the time out to leave us a review. We will pass your feedback over to the relevant team.
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Review from L B (Friend of Client) published on 17 April 2024
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Reply from Samantha Whittaker, Owner at New Age Care
We appreciate you taking the time out to review us and thank you for your kind words.
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Review from C W (Friend of Client) published on 15 April 2024
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The Review Score of 9.8 (9.758) out of 10 for New Age Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.758 for New Age Care is calculated as follows: ( (178 Excellents x 5) + (37 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 223 Ratings = 4.758
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for New Age Care is based on 37 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Sep 2024
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Job Title: Director/Owner
Joined: 2021
I want to make the care of clients the number one priority. I will achieve this by working closely with the customer and their family to understand their wishes and needs and providing the best work environment for my staff...
I am originally from a successful family business in Yorkshire. I became involved in care as a result of losing my father to pancreatic cancer and my mother to complications from cancer.
This is how my journey in care began. The reason I decided to start New Age Care was because I didn’t like the ethos in the office of a large care company. I could see a better way to do things.
Job Title: Director
Joined: 2022
Joshua Allen is one of Samantha Whittaker’s sons. Josh is currently serving in the British Army and was recently promoted to Lieutenant, Josh has taken a keen interest in the business.
He has plans to take a more active role in the business when he has finished his service.
Job Title: Head of Governance & Quality Assurance
Joined: 2024
My name is Nav and I’ve just started work as the Head of Governance & Quality Assurance at New Age Care. I am really excited about the opportunity of working with great people who are passionate about delivering outstanding care to people in their local community.
A little about me and what I hope to bring to my new role is my previous work experience, I have over 17 years’ experience working in various healthcare environments, ranging from regulatory organisations such as MHRA where I worked within the enforcement division to safeguard public health. The CQC where I worked in the role of an acute inspector and for Healthwatch Hull, as a delivery manager. I have also worked in other roles as a Registered Manager for Secure Care UK, which is a mental health transport service. As a governance manager for the Proudfoot Care Group (residential care homes) and in my previous role as head of governance for Comforting Hands Limited which is a Domiciliary Care service.
On a personal level, I am a committed Manchester United fan and love travelling the country with my children visiting all the major theme parks. Well, it’s more like I get dragged to all the theme parks by my kids, I’m no good with heights so find myself crying like a big girl on most of the rides. The kids find it funny, so I guess I’m doing my job as dad. When I’m not spending time with the kids, I’m being dragged around by the other half mostly on shopping trips where I act as a driver. I also use my skills as a baggage handler to good effect and have got really good at fitting different-sized shopping bags into my boot.
Job Title: Head of Client Experience
Caroline started her career as a support worker, over 25 years ago. She loved the job from the start and knew that it was the type of work she wanted to do. Over the years she has worked with a range of people of all ages and backgrounds, with care and support needs, in various settings.
There have been some situations during her career that she has found challenging, but by overcoming these challenges and helping someone else through a difficult time, she believes this is part of her vocation that she finds particularly rewarding.
Caroline is passionate about supporting others to maintain their independence and achieve their own personal goals in life.
Outside of work, she enjoys socialising with family and friends and trying to meet up with them as much as she can. She loves to read, especially books about psychology, or true stories. She also enjoys going to the theatre, and music concerts and loves to travel. She finds it fascinating to go to new places and learn about other cultures and traditions.
Job Title: Operations Manager
Joined: 2024
Bio coming soon
Job Title: Deputy Manager
Joined: 2022
Bio coming soon.
Job Title: Live in Care Manager
Joined: 2023
Bio coming soon
Job Title: Regional Manager Staffordshire
Joined: 2023
With 11 years of experience in the health and social care sector, Amy has dedicated a significant portion of her career to delivering high-quality frontline care to service users.
In addition to her hands-on experience, she has spent the remaining years contributing to the operational and managerial aspects of care provision.
Most recently Amy successfully developed care services and staff at a regional level in England and Wales. She focuses on upskilling her team of healthcare professionals, ensuring they deliver the best possible service.
Amy aims to ensure that professional and compassionate care is easily and readily available to anyone in need of support, with a focus on minimising any obstacles that individuals and families commonly face.
Job Title: Regional Manager Birmingham
Joined: 2024
Bio coming soon
Job Title: Marketing
Joined: 2021
I’m an experienced marketing consultant who has worked in marketing and sales for over 28 years.
I started my own marketing business, AtKat Marketing, 5 years ago and have helped a variety of local small businesses, across a range of industries, to market and grow their businesses. I am very excited to be a part of the New Age Care team and look forward to working with them to make a difference in the care industry.
When I’m not working, I love spending time with family, exploring the local area, going for walks, eating good food and reading.
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