Our prices start from £20.50 ph for cleaning up to £34.99 ph for Complex care.
Every one of our care packages are tailored and unique to the client and their circumstances so our pricing generally varies.
Please call for information
New Age Care has a Review Score of 9.8 (9.758) out of 10, based on 38 reviews in the last 2 years. Over all time New Age Care has 44 reviews.
Review from L B (Client) published on 4 April 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Samantha Whittaker, Owner at New Age Care
Thank you for taking the time out to leave us a review. We strive to always improve and will pass your feedback over to the relevant team.
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Review from L B (Sister of Client) published on 2 April 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Samantha Whittaker, Owner at New Age Care
Thank you so much for leaving us a review its fully appreciated. I'll pass your comments over to our staff ensuring recognition for the service they provide.
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Review from C O (Daughter of Client) published on 28 March 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Samantha Whittaker, Owner at New Age Care
Thank you for your review, we will pass the comments on to our staff.
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Review from Alison P (Daughter of Client) published on 26 March 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Samantha Whittaker, Owner at New Age Care
Thank you for leaving us such a lovely review its fully appreciated. I'll pass your comments over to our staff ensuring recognition for the service they provide.
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Review from R W (Client) published on 25 March 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Samantha Whittaker, Owner at New Age Care
We appreciate you taking the time out to review us and kind words. We believe that positive social engagements are paramount to our clients living a happy and healthy life. Many thanks
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Review from A H (Client) published on 25 March 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Samantha Whittaker, Owner at New Age Care
Thank you for taking the time out to review us, much appreciated.
Staff
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Management
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Value for Money
Review from J D (Daughter of Client) published on 5 March 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Samantha Whittaker, Owner at New Age Care
Thank you so much for your kind words. We pride ourselves on delivering excellent care to all our clients.
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Review from K R (Partner of Client) published on 30 November 2023
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Overall Experience
5.0 out of 5
Reply from Samantha Whittaker, Owner at New Age Care
Thank you for taking the time out to review us, much appreciated.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sara G (Daughter-in-law of Client) published on 27 November 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Samantha Whittaker, Owner at New Age Care
We appreciate you taking the time out to review us and kind words. I will pass the comments on to our carers/office staff. Thank you.
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Management
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Value for Money
Review from T G (Client) published on 27 November 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Samantha Whittaker, Owner at New Age Care
Thank you so much for your kind words. We pride ourselves on delivering excellent care to all our clients.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sophie H (Client) published on 27 November 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Samantha Whittaker, Owner at New Age Care
Thank you so much for your kind words. We pride ourselves on delivering excellent care to all our clients.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R H (Client) published on 31 October 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from A F (Niece of Client) published on 9 October 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Samantha Whittaker, Owner at New Age Care
Thank you for your response we are pleased you are happy with the care provided and value all feedback.
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Value for Money
Review from J A (Grandson of Client) published on 9 October 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Value for Money
Review from A W (Niece of Client) published on 28 September 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Samantha Whittaker, Owner at New Age Care
Thank you for taking the time out to review us and kind words. I will pass the comments on to our carers/office staff. Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Alison S (Client) assisted by family/friend published on 28 September 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Samantha Whittaker, Owner at New Age Care
Thank you for leaving us a review. We pride ourselves on delivering excellent care to all our clients.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Janet C (Client) published on 7 September 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Samantha Whittaker, Owner at New Age Care
Thank you for taking the time out to review us, much appreciated.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C B (Solicitor of Client) published on 24 May 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
Review from B T (Daughter of Client) published on 11 October 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
Review from C P (Daughter of Client) published on 2 September 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Samantha Mawby, Manager at New Age Care
Thank you so much for your kind words. We pride ourselves on delivering excellent care to all our clients.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.8 (9.758) out of 10 for New Age Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.758 for New Age Care is calculated as follows: ( (178 Excellents x 5) + (37 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 223 Ratings = 4.758
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for New Age Care is based on 37 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Sep 2024
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Job Title: Director/Owner
Joined: 2021
I want to make the care of clients the number one priority. I will achieve this by working closely with the customer and their family to understand their wishes and needs and providing the best work environment for my staff...
I am originally from a successful family business in Yorkshire. I became involved in care as a result of losing my father to pancreatic cancer and my mother to complications from cancer.
This is how my journey in care began. The reason I decided to start New Age Care was because I didn’t like the ethos in the office of a large care company. I could see a better way to do things.
Job Title: Director
Joined: 2022
Joshua Allen is one of Samantha Whittaker’s sons. Josh is currently serving in the British Army and was recently promoted to Lieutenant, Josh has taken a keen interest in the business.
He has plans to take a more active role in the business when he has finished his service.
Job Title: Head of Governance & Quality Assurance
Joined: 2024
My name is Nav and I’ve just started work as the Head of Governance & Quality Assurance at New Age Care. I am really excited about the opportunity of working with great people who are passionate about delivering outstanding care to people in their local community.
A little about me and what I hope to bring to my new role is my previous work experience, I have over 17 years’ experience working in various healthcare environments, ranging from regulatory organisations such as MHRA where I worked within the enforcement division to safeguard public health. The CQC where I worked in the role of an acute inspector and for Healthwatch Hull, as a delivery manager. I have also worked in other roles as a Registered Manager for Secure Care UK, which is a mental health transport service. As a governance manager for the Proudfoot Care Group (residential care homes) and in my previous role as head of governance for Comforting Hands Limited which is a Domiciliary Care service.
On a personal level, I am a committed Manchester United fan and love travelling the country with my children visiting all the major theme parks. Well, it’s more like I get dragged to all the theme parks by my kids, I’m no good with heights so find myself crying like a big girl on most of the rides. The kids find it funny, so I guess I’m doing my job as dad. When I’m not spending time with the kids, I’m being dragged around by the other half mostly on shopping trips where I act as a driver. I also use my skills as a baggage handler to good effect and have got really good at fitting different-sized shopping bags into my boot.
Job Title: Head of Client Experience
Caroline started her career as a support worker, over 25 years ago. She loved the job from the start and knew that it was the type of work she wanted to do. Over the years she has worked with a range of people of all ages and backgrounds, with care and support needs, in various settings.
There have been some situations during her career that she has found challenging, but by overcoming these challenges and helping someone else through a difficult time, she believes this is part of her vocation that she finds particularly rewarding.
Caroline is passionate about supporting others to maintain their independence and achieve their own personal goals in life.
Outside of work, she enjoys socialising with family and friends and trying to meet up with them as much as she can. She loves to read, especially books about psychology, or true stories. She also enjoys going to the theatre, and music concerts and loves to travel. She finds it fascinating to go to new places and learn about other cultures and traditions.
Job Title: Operations Manager
Joined: 2024
Bio coming soon
Job Title: Deputy Manager
Joined: 2022
Bio coming soon.
Job Title: Live in Care Manager
Joined: 2023
Bio coming soon
Job Title: Regional Manager Staffordshire
Joined: 2023
With 11 years of experience in the health and social care sector, Amy has dedicated a significant portion of her career to delivering high-quality frontline care to service users.
In addition to her hands-on experience, she has spent the remaining years contributing to the operational and managerial aspects of care provision.
Most recently Amy successfully developed care services and staff at a regional level in England and Wales. She focuses on upskilling her team of healthcare professionals, ensuring they deliver the best possible service.
Amy aims to ensure that professional and compassionate care is easily and readily available to anyone in need of support, with a focus on minimising any obstacles that individuals and families commonly face.
Job Title: Regional Manager Birmingham
Joined: 2024
Bio coming soon
Job Title: Marketing
Joined: 2021
I’m an experienced marketing consultant who has worked in marketing and sales for over 28 years.
I started my own marketing business, AtKat Marketing, 5 years ago and have helped a variety of local small businesses, across a range of industries, to market and grow their businesses. I am very excited to be a part of the New Age Care team and look forward to working with them to make a difference in the care industry.
When I’m not working, I love spending time with family, exploring the local area, going for walks, eating good food and reading.
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