Hopecare and Health

Office 9, Biz Hub, Wharncliffe Business Pk, Barnsley S71 3GN
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8.0 2 Reviews
  • Hopecare and Health, Barnsley
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Care Provided by Hopecare and Health

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Hopecare and Health Ltd
  • Person in charge
  • Tariro Kucheka (Manager)

Funding & Fees Guide for Hopecare and Health

  • Prices

  • £17.00-£23.00 per hour

  • Fees vary depending on needs after assessment.
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Hopecare and Health Reviews (2)

8.0

Hopecare and Health has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Hopecare and Health has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
0
0
1
1

Review from David S (Son of Client) published on 26 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found to be reliable and prompt. Calls are always answered and any questions/concerns are dealt with under difficult circumstances there can be no complaints from me. Staff have been very pleasant and sincere to my father.

Reply from Tarie, Manager at Hopecare and Health

Thank you so much for the positive feedback. It is our pleasure to have the opportunity to take care of your dad.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J M (Client) assisted by family/friend published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, always punctual - show interest in my and my family. Always remind me of my medication. Makes bed, empty commode - feeds me.
Leaves house locked up and safe. Keep things clean and tidy. Very happy with the care.

Reply from Tariro Kucheka, Manager at Hopecare and Health

Thank you so much for the feedback. The girls love looking after you as you are so nice and easy going.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Hopecare and Health is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Hopecare and Health is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Hopecare and Health is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Aug 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Hopecare and Health

What Type of Services does Hopecare and Health offer?

Hopecare and Health offers Home Care.

How many Carers does Hopecare and Health employ?

Hopecare and Health employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hopecare and Health to verify any information. View our terms and conditions. Hopecare and Health has a Basic Service – more info.