Fairest Care

38 St Peters Churchyard, Derby DE1 1NN
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9.6 6 Reviews
Fairest Care is a premier home care provider dedicated to offering exceptional visiting care and live-in care services that enable individuals to live joyfully and independently at home.

The locally owned and operated offices tailor services to the unique needs of each client and their families, providing flexible care options from brief half-hour visits to comprehensive 24-hour live-in support.

Fairest Care's commitment to excellence is reflected in the team of professional and compassionate caregivers who share the company's core values. The well-being of the team is prioritised by ensuring competitive compensation, extensive training, and robust support, empowering them to deliver the highest quality of care.

An innovative use of technology allows families to easily monitor care services through a convenient smartphone app. Fairest Care caters to individuals with diverse needs, including physical disabilities, memory impairments, learning disabilities, and older adults.
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Care Provided by Fairest Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Owner
  • Fairest Care Ltd
  • Person in charge
  • Albert Biete (Registered Manager)

Funding & Fees Guide for Fairest Care

  • Prices

  • Prices start from £18.82

  • A mileage fee will apply to cover staff travel expenses. We are committed to minimizing travel between locations to keep these costs as low as possible.

Fairest Care Reviews (6)

9.6

Fairest Care has a Review Score of 9.6 (9.572) out of 10, based on 6 reviews in the last 2 years. Over all time Fairest Care has 6 reviews.

Overall Experience

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Review from Vinil R (Relative of Client) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to express the good work the staff do every day with genuine care and compassion. Most time they have to deal with the service users and their relatives like me. The provider education/information and assurance and encouragement while we experience anxiety, unknown future and hopelessness. They
all make a difference in their client lives and ours as we deal our own pain and difficulties. They sometimes go a second mile going beyond providing more than we expect in spite of the busyness. I've had a very good service and experience.

Reply from Samuel Okai, Technical Coordinator at Fairest Care

Thank you so much for your kind words and for taking the time to share your experience. We truly appreciate your recognition of the dedication and compassion our staff put into their work every day.Providing not only quality care but also reassurance and support to both our service users and their families is at the heart of what we do. We understand that this journey can be challenging, and we are honoured to be able to make a positive difference in your life and in the lives of those we care for.Your feedback motivates us to continue going the extra mile, and we are grateful for your trust in our service. If there's ever anything more we can do for you, please don't hesitate to reach out.


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Review from Melanie B (Friend of Client) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairest care has the most wonderful team of carers. They go above and beyond everyday to make sure our friend is well looked after. Nothing is to much trouble for them. The carers are always on time, polite and extremely kind. The mangers of the company are just as wonderful always keeping us up to
date. A lovely care company which I highly recommend.

Reply from Samuel Okai, Technical Coordinator at Fairest Care

Thank you for your kind words and recommendation! We're delighted to hear that our carers and team have made a positive impact. Providing compassionate and reliable care is our priority, and your feedback means so much to us. If you ever need anything, we're always here to help!


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Review from Andrew M (Son of Client) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can fully recommend fairest care as they where truly wonderful and caring with my mum even at the time as she passed away, and they always gave me plenty of advice whenever I needed it, so anyone needing any care don't look any further than fairest care.

Reply from Samuel Okai, Technical Coordinator at Fairest Care

Thank you for your heartfelt words and for trusting us with your mum's care. It was our privilege to support her and your family during such a difficult time. We truly appreciate your recommendation and are always here if you ever need anything.


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Review from T R (Son of Client) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairest Care's staff have been consistently friendly and approachable. They offer advice as and when needed and are also ready to listen and take on board our comments and suggestions about their service. The carers are always punctual, arriving on time and when this is not the case we are either informed
by their central office by phone or the carers will explain the reason for any delay.
Their visits have become a welcome part of our day.

Reply from Samuel Okai, IT & Technical coordinator at Fairest Care

Thank you so much for your kind words and positive feedback! We are delighted to hear that our staff has been consistently friendly and approachable. Providing valuable advice and being receptive to your comments and suggestions is a cornerstone of our service, and we are glad it is making a positive impact. Punctuality is crucial to us, and we strive to ensure our carers arrive on time for every visit. We appreciate your understanding on the rare occasions when delays occur and are glad our communication has been effective in those instances. We are thrilled that our visits have become a welcome part of your day. Your satisfaction and well-being are our top priorities, and your feedback motivates us to continue delivering the best care possible. Thank you once again for your wonderful review!


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Review from Angie W (Daughter-in-law of Client) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairest Care is a family run business which shines through in everything they do. They treat their clients with care and dignity going above and beyond whatever is required of them. They keep us updated and answer any questions or queries we have promptly. I would highly recommend Fairest Care to anyone
who is looking for care to support a family member.

Reply from Samuel Okai, IT & Technical Coordinator at Fairest Care

Thank you for your heartfelt review! We are so pleased to hear that our family-run ethos shines through in our work. Treating our clients with care and dignity is at the core of our mission, and it's wonderful to know that this commitment is recognized and appreciated. We strive to go above and beyond in all we do, ensuring that we keep you informed and promptly address any questions or queries. Your recommendation means the world to us and reinforces our dedication to providing exceptional care. Thank you again for your kind words and for placing your trust in Fairest Care.


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Review from Nicola C (Daughter of Client) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care company is amazing
Really friendly and kind
I would highly recommend them
They always arrive with a big smile
They always arrive on time and find time to have a chat along side the care that they provide
A big thanks to all
Keep up the great work that you do

Reply from Samuel Okai, IT & Technical coordinator at Fairest Care

Thank you so much for your kind words and wonderful review! We are thrilled to hear that you find our care company amazing and that our team has made such a positive impact. It's heartwarming to know that our friendliness, punctuality, and personal touch have been appreciated. We strive to provide the best care possible, and it's incredibly rewarding to hear feedback like yours. Your recommendation means the world to us, and it motivates us to continue delivering the high level of service that our clients deserve. We will definitely share your kind words with the entire team. They will be delighted to hear that their efforts are making a difference and are being recognized. Thank you once again for your support and encouragement. We look forward to continuing to serve you with the same dedication and care.


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Current Review Score: 9.6 (9.572)

Overview of Review Score

The Review Score of 9.6 (9.572) out of 10 for Fairest Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Fairest Care is calculated as follows: ( (35 Excellents x 5) + (1 Goods x 4) ) ÷ 36 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Fairest Care is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Fairest Care

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Meet the Team (3)

Albert

Albert Biete

Job Title: Registered manager

Joined: 2022

At Fairest Care Ltd, we are dedicated to providing compassionate, person-centered home care services that enhance the well-being and independence of our service users. As the Registered Manager, Albert leads our team with extensive experience in the healthcare sector, ensuring that our services meet the highest standards of quality, safety, and professionalism.

With a deep passion for elderly care and supporting individuals with complex needs, Albert is committed to delivering tailored care plans that respect the dignity and choices of every service user. Under their leadership, Fairest Care Ltd upholds a strong ethos of compassion, reliability, and excellence, making us a trusted provider in the community.

Whether you are looking for personal care, companionship, dementia support, or specialist care services, our team is here to help. Get in touch today to see how we can support you or your loved one with high-quality home care services.

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Hellen Okai

Job Title: Care Coordinator

Joined: 2023

At Fairest Care Ltd, we believe that exceptional care starts with excellent coordination. As our Care Coordinator, Hellen Okai plays a crucial role in ensuring that our service users receive the highest standard of home care, tailored to their individual needs.

With a strong background in healthcare and care management, Hellen is responsible for scheduling and overseeing care plans, matching the right carers with clients, and ensuring smooth day-to-day operations. Her attention to detail, compassionate approach, and dedication to delivering quality care make her an invaluable part of our team.

Hellen works closely with families, carers, and healthcare professionals to provide person-centered care that promotes independence, dignity, and well-being. Whether arranging visits, handling inquiries, or ensuring compliance with care standards, she is always committed to making a positive difference in the lives of those we support.

?? Based in Derby, UK | ? Reliable & Compassionate | ?? Dedicated to Quality Care

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Samuel

Job Title: IT & Techinical Coordinator

Joined: 2023

*IT & Technical Coordinator*
*Fairest Care Ltd , Derby, UK*

As the IT & Technical Coordinator at our healthcare company in Derby, UK, I specialize in managing and overseeing the technological and technical operations within our organization. My role is crucial in ensuring the smooth functioning of all IT systems, providing technical support, and coordinating IT-related projects to enhance efficiency and productivity in a healthcare setting.

**Key Responsibilities:**
- Oversee the installation, configuration, and maintenance of hardware, software, and network systems tailored to healthcare needs.
- Provide technical support and troubleshooting for hardware and software issues to ensure minimal disruption to healthcare services.
- Coordinate with various departments, including medical and administrative teams, to understand their IT needs and implement effective solutions.
- Manage IT projects, including system upgrades, migrations, and new installations, with a focus on improving patient care and operational efficiency.
- Ensure data security and compliance with healthcare regulations such as GDPR and NHS standards.
- Develop and maintain IT policies and procedures to ensure the effective and secure use of technology in healthcare operations.
- Conduct training sessions for staff on new technologies, best practices, and cybersecurity awareness.
- Stay updated with the latest technological advancements in healthcare IT and integrate relevant innovations into the organization's infrastructure.

With a strong background in IT management and a commitment to continuous improvement, I strive to ensure that our technological resources effectively support the organisations goal of providing high-quality healthcare services.

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Frequently Asked Questions about Fairest Care

What Type of Services does Fairest Care offer?

Fairest Care offers Home Care.

How many Carers does Fairest Care employ?

Fairest Care employs 22 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Fairest Care to verify any information. View our terms and conditions. Fairest Care has a Platinum Service – more info.