Light Health Care

Courtwood House, Silver Street Head, Sheffield S1 2DD
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8.8 3 Reviews
  • Light Health Care, Sheffield
At Light Health Care, they can offer you a tailor-made package to suit your needs. They can easily alter the support you receive if or when your needs change.

Fully regulated by the Care Quality Commission, they work with you, your family, your GP, the hospital and many clinical commissioning groups and local authorities to provide the right level of care and medical support to suit you. What makes their homecare services different is that they put you first.

They aim to provide you with the same standard of care that they would expect for their own families. This means valuing each person’s unique qualities and seeing them as an individual, and not as a list of care needs.

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Care Provided by Light Health Care

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Nursing/Care Home Nurse
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Respite Cover

Good to Know

  • Owner
  • Light Health Care Ltd
  • Person in charge
  • Yemurai Shallom Karimatsenga (Manager)

Funding & Fees Guide for Light Health Care

  • Prices

  • From £15.50

  • An assessment will have to be carried out and a fee will be discussed.

Light Health Care Reviews (3)

8.8

Light Health Care has a Review Score of 8.8 (8.833) out of 10, based on 3 reviews in the last 2 years. Over all time Light Health Care has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 0

Date Published

3
0
3
3
0

Review from Debbie L (Daughter of Client) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Light Health Care try to ensure regular carers for my mum, we have been using them since November 2023 and the regular carers seem to genuinely care for mum, they use common sense when selecting food from the fridge to serve her, eg looking at the dates of which food to use first, they also contact
me if they are unsure about anything or if they think mum needs something. They also follow protocol and escalate anything out of the ordinary like a fall or medication issue which gives me faith in the Safeguarding policy being adhered to. If I have had any reason to call management either to pass on a message to a carer or alter anything they are always efficient in handling my concern. I also find the app brilliant as I can check on Mum after every visit and know exactly what mood she's in, what she's had to eat etc.

Reply from Yemurai Shallom Karimatsenga, Managing Director at Light Health Care

Thank you so much Debbie for always working with us to provide the best care for Mum.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jan W (Daughter of Client) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone has so much patience, shows a lot of consideration and is always happy to try to solve any problems. Always courteous.

Reply from Yemurai Shallom Karimatsenga, Managing Director at Light Health Care

Thank you so much for always supporting us. We aim to always provide the best of care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from John F (Client) published on 13 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Service excellent. Caring and polite staff. Very good at their job. Very easy to get on with. Friendly at all times. We would be lost without them. A credit to this service.

Reply from Yemurai Shallom Karimatsenga, Managing Director at Light Health Care

Thank you so much, John, we truly love you and thank you for the jokes you always crack and for making the job easy for us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.8 (8.833)

Overview of Review Score

The Review Score of 8.8 (8.833) out of 10 for Light Health Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Light Health Care is calculated as follows: ( (15 Excellents x 5) + (3 Goods x 4) ) ÷ 18 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Light Health Care is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

No image found

Yemurai Shallom Karimatsenga

Job Title: Managing Director

The Managing Director


Frequently Asked Questions about Light Health Care

What Type of Services does Light Health Care offer?

Light Health Care offers Home Care & Nursing Care.

How many Carers does Light Health Care employ?

Light Health Care employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Light Health Care to verify any information. View our terms and conditions. Light Health Care has an Enhanced Service – more info.