Colchester HomeCare Ltd

Office 4A, Little Green Offices, Elmstead Market, Colchester CO7 7EE
Submit a Review
7.8 2 Reviews
  • Colchester HomeCare Ltd, Colchester

Care Provided by Colchester HomeCare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Colchester HomeCare Ltd
  • Person in charge
  • Sharon Cutter (Manager)

Funding & Fees Guide for Colchester HomeCare Ltd

  • Prices
  • Our fees do vary depending on the requirements of the client, however our minimum fee is £25/hr. We offer care from 30-minute sessions up to 24hr.


  • We deeply value our clients and strive to uphold and provide them with the utmost level of care possible. We pride ourselves on encouraging and fostering the development of the current and new skills of each individual team member. We provide them with ongoing training opportunities and care courses to guarantee that all our clients always receive quality care.
    We are steadfast in adhering to our company values and most importantly the standards of the Care Quality Commission. We highly regard improving the quality of daily life for our clients. Compassion, patience and understanding are at the heart of our company’s culture.
    We offer a variety of care packages to cater to all the care needs of our clients. We are flexible and will work with you to tailor care packages where necessary to ensure all client needs are met.


    For more information please do not hesitate to give us a quick call or email. We look forward to hearing from you….


7.8

Colchester HomeCare Ltd has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years. Over all time Colchester HomeCare Ltd has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
0
1
1
1
Overall Experience  Overall Experience 5.0 out of 5

Lovely small team of carers, which meant mother got to know them. Notification in advance of which carer is coming. Always prompt. I found the carers to be kind, gentle, and very caring. If they found a problem they would stay extra time and sort it out. Nothing was too much trouble. Management would
find cover at short notice if care needs to be changed. I found them approachable, caring, and knowledgeable.

Reply from Sharon Cutter, Registered Manager at Colchester HomeCare Ltd

Thank you so much for your feedback. We are grateful and appreciate you taking the time to share your experience with us. We are delighted that you both enjoyed our services.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The best service.
A good service for the best support out there.
Very friendly staff and very good service for people who have a different.
Very helpful.
Very good service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for Colchester HomeCare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Colchester HomeCare Ltd is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Colchester HomeCare Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jul 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Colchester HomeCare Ltd

What Type of Services does Colchester HomeCare Ltd offer?

Colchester HomeCare Ltd offers Home Care.

How many Carers does Colchester HomeCare Ltd employ?

Colchester HomeCare Ltd employs 30 carers.