Bluebird Care Manchester North & Salford

The Point, 173-175 Cheetham Hill Road, Manchester M8 8LG
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9.9 21 Reviews
  • Bluebird Care Manchester North & Salford, Manchester
Bluebird Care Manchester North & Salford are a family run company that aims to include everyone within that unit that encourages, includes, supports, and celebrates each other, like a true family does.

Starting Bluebird Care Manchester North & Salford was a way of giving back to the community, by leading a team that would provide quality care to the most vulnerable members of the community.

They believe in a “quality over quantity” approach, where no two customers are the same. They strive to deliver the best care through skilled staff and they ensure all customers are treated well, respected, and looked after in their own home.

With honesty, kindness, and compassion, they deliver tailored packages for each customer matching their needs and requirements, which are delivered through the trusted team.

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Care Provided by Bluebird Care Manchester North & Salford

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Salma Kauser (Operations Director)

Funding & Fees Guide for Bluebird Care Manchester North & Salford

  • Prices

  • Starting from £20

Bluebird Care Manchester North & Salford Reviews (21)

Total of 21, showing 21-21
9.9

Bluebird Care Manchester North & Salford has a Review Score of 9.9 (9.920) out of 10, based on 19 reviews in the last 2 years. Over all time Bluebird Care Manchester North & Salford has 21 reviews.

Overall Experience

  • 18
  • 3
  • 0
  • 0
  • 0

Date Published

21
3
11
19
2

Review from Andrew O (Son of Client) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During a very stressful time for my mother, who needed overnight care, the manager and her team went out of their way to fulfil all my mother's needs. We struggled to find anybody who covered overnight and can't praise them enough for their help and, in particular, my mum loved her foot massages! If
you want to feel confident in the care you will receive, I would definitely recommend Bluebird.

Reply from Bluebird Care Team, Franchise Owner at Bluebird Care Manchester North & Salford

Thank you for your review. We appreciate your feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Bluebird Care Manchester North & Salford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.920 for Bluebird Care Manchester North & Salford is calculated as follows: ( (104 Excellents x 5) + (9 Goods x 4) ) ÷ 113 Ratings = 4.92

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Manchester North & Salford is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (1)

Laura

Laura Nightingale

Job Title: Registered Care Manager

Laura began her career in the care sector in 2004 by moving to Canada and living with people who had Learning Disabilities and Mental Health needs. After enjoying the experience, she continued her career in care upon returning to England.


Laura has experience working with people with a range of needs including those with Learning Disabilities, Mental Health, Acquired Brain Injuries, Dementia, Epilepsy, Diabetes, those at risk of falling and the Elderly.


She is passionate about ensuring that people receive quality care from compassionate staff and will work together with our customers to ensure that your care is personalised to you and that you are treated with dignity and respect.


Laura holds a Level 5 qualification in Leadership and Management and has also obtained her training qualifications to support our philosophy of having well-trained staff teams, who have the skills and knowledge that they need to support people well. Laura assists with developing staff to help them achieve their ambitions and has helped people progress into the sector in a number of managerial and nursing roles.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Manchester North & Salford to verify any information. View our terms and conditions. Bluebird Care Manchester North & Salford has a Platinum Service – more info.