Pride Community Healthcare

46b Cooden Sea Road, Bexhill-on-Sea TN39 4SL
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9.9 23 Reviews
  • Pride Community Healthcare, Bexhill-on-Sea
Pride Community Healthcare, situated in Bexhill-on-Sea, offers a variety of home care services to support local people to continue living independently from the comfort of their own homes.

Through bespoke care plans, the team at Pride Community Healthcare, offer personalised support to suit each person they work with. This ensures every person receives the care they need, with personal preferences and opinions of loved ones always taken into account. The team recognise that care should support a person's lifestyle and they take time to get to know clients, working with them to help them live a fulfilled life with the peace of mind that they have the support they need.

The team of carers are highly trained and receive ongoing support so they can offer their best to their clients.

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Care Provided by Pride Community Healthcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Pride Community Healthcare
  • Person in charge
  • Tracy Britcher (Director/Manager)

Funding & Fees Guide for Pride Community Healthcare

  • Prices

  • Our fees start from £28 per hour, with a minimum call of 30 minutes to maintain quality within our services.

Pride Community Healthcare Reviews (23)

Total of 23, showing 21-23
9.9

Pride Community Healthcare has a Review Score of 9.9 (9.925) out of 10, based on 16 reviews in the last 2 years. Over all time Pride Community Healthcare has 23 reviews.

Overall Experience

  • 22
  • 1
  • 0
  • 0
  • 0

Date Published

23
6
11
16
7

Review from E C (Client) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found this company to be very caring, friendly and experienced. They will do the extras you need doing ie posting letters, shopping etc. I would recommend them.

Reply from Tracy Britcher, Director/Manager at Pride Community Healthcare

Thank you for taking the time to write a review, we are pleased to be able to support you with your care needs.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Irene B (Client) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased with the lady that comes to me on Tuesday AM and PM.
She is so helpful, kind and good company.

Reply from Tracy Britcher, Director/Manager at Pride Community Healthcare

Thank you for taking the time to write a review; I will pass your lovely feedback on to the staff member.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from B B (Client) published on 27 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only been using this service for about three weeks and find it very good. The staff are friendly and very helpful. My carer makes my life a lot easier as I have mobility problems, and it is nice seeing a cheerful face in the mornings. She offers to help me with all sorts of problems, plus we
also have great chats! I highly recommend Pride Community Healthcare.

Reply from Tracy Britcher, Director/Registered Manager at Pride Community Healthcare

Thank you for taking the time to write a review; we are happy to be able to support you with your care needs. I will pass on your feedback to the care staff.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.925)

Overview of Review Score

The Review Score of 9.9 (9.925) out of 10 for Pride Community Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.925 for Pride Community Healthcare is calculated as follows: ( (86 Excellents x 5) + (7 Goods x 4) ) ÷ 93 Ratings = 4.925

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Pride Community Healthcare is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pride Community Healthcare to verify any information. View our terms and conditions. Pride Community Healthcare has a Platinum Service – more info.