Radfield Home Care Barnet & Finchley

Building 4, North London Business Park, Oakleigh Road South, London N11 1GN
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Top 20 award
10 30 Reviews
  • Radfield Home Care Barnet & Finchley, London
At Radfield Home Care Barnet & Finchley, they offer outstanding home and live-in care services tailored to the Barnet and Finchley community. Their award-winning team is dedicated to delivering personalised care with excellence.

At Radfield, care services are designed around each individual’s unique needs, as detailed in their bespoke care plan. Respect and dignity are at the heart of their approach, with their highly trained Care Professionals delivering personalised care with empathy and dedication.

Radfield Home Care has earned accolades as a 2024 Top 20 group award by homecare.co.uk and was honoured at the 2023 Home Care Awards. Their exceptional Care Professionals are the backbone of their quality service, characterised by their dedication, warmth, honesty, and community spirit.

Anyone interested in discovering how Radfield Home Care Barnet & Finchley can make a difference for them and their family can contact them to discuss their needs and ensure they receive the support required, whenever it is needed.

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Care Provided by Radfield Home Care Barnet & Finchley

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Po Wun Wan (Owner & Director)

Funding & Fees Guide for Radfield Home Care Barnet & Finchley

  • Prices

  • From £34.75 per hour on weekdays, £36.75 per hour on weekends.

Radfield Home Care Barnet & Finchley Reviews (30)

Total of 30, showing 1-20
10

Radfield Home Care Barnet & Finchley has a Review Score of 10 (9.986) out of 10, based on 24 reviews in the last 2 years. Over all time Radfield Home Care Barnet & Finchley has 30 reviews.

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Review from J C (Daughter of Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were extremely happy with the care mum received from Radfields Home Care in her 18 months with them before she went into a Care Home. The carers who looked after mum were so kind, caring, understanding and respectful of her dignity and her efforts to maintain some independence. Mum is non verbal
and they quickly became familiar with her ways of communicating and established a trusting rapport with her. Nothing was too much trouble and they were flexible with last minute adjustments because of mum's sleeping issues. Communication with them was so easy via a WhatsApp group (they felt like family) and the visit notes on their app was very helpful in letting us know how each visit went; what Mum ate, what they did in the way of activities and if there were any problems. We really miss them no longer being part of mum's support network but are so grateful for everything they did whilst she was under their care and have no hesitation in recommending them.

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you so much for your kind words and we also really miss your mum and her lovely daughters. It was an absolute pleasure to support her so thank you for trusting us in looking after your mum.


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Review from J P (Wife of Client) published on 10 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been very kind and very efficient.

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you for taking the time to leave us a review and for your kind words.


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Review from Sheila D (Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with the Radfield Home Care Barnet & Finchley is excellent. They helped me to recover well from a knee replacement and have continued to provide help as and when needed. The carers are always professional, caring and thoughtful in the help they give me. I have no hesitation in recommending
them to you.

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you for your kind words for our team, it's much appreciated.


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Review from G H (Friend of Client) published on 6 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the quality of care Radfield Home Care provides for my friend. They have provided an excellent team of carers to look after my friend, carers who are very friendly and who relate well to her.
The manager is always supportive and responds promptly to any issues, communication
has always been good.
I would definitely recommend Radfield Home Care Barnet & Finchley.

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you so much for your kind review. We thoroughly enjoy supporting your friend so thank you for trusting our team to take care of her.


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Review from R S (Daughter of Client) published on 6 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The director and the Radfield team supported us through a very difficult time by being available and flexible as we defined our requirements over a period of a few weeks and continue to communicate clearly and respond quickly to our questions. Having started with daily care visits; the care team are
fabulous. There is a consistent, friendly team, who treat mum with respect, preserve her dignity, help her as agreed, chat with her. They are enabling her to continue to live independently in her own home.

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you so much for taking the time to leave us a review. The team thoroughly enjoy visiting your mum so thank you for trusting our team to take care of her.


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Review from Shirley M (Client) published on 4 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service I have received so far has been excellent, helpful and cheerful. Anything I have requested has been accommodated and resolved immediately. I am very happy with the help I received so far from both the management team and my lovely carer who is visiting me regularly.

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you kindly for taking the time to review our home care services. It's very much appreciated and I know it's been an absolute pleasure in visiting you.


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Review from C L (Daughter-in-law of Client) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Radfield Home Care has been an absolute game changer in helping us care for my mother-in-law. All team members who visit her are kind and caring, patient, and highly professional. Their attention to detail is amazing and often let us know things they have noticed and make suggestions on ways to improve
the care they are providing. They are so thoughtful and take the time to build up a genuine rapport with the client which is lovely. Overall organisation away from the front line is also excellent. Very strong communication from the team. We're always kept fully up to date in real time and our messages and questions are also answered very promptly. I wouldn't hesitate to recommend Radfield Home Care, we have every confidence in them.

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you for your kind words and recommendation! We're delighted to hear our team's care, professionalism, and strong communication have made a difference for your family. It's our privilege to support your mother-in-law and provide the care she deserves.


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Review from V S (Wife of Client) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the quality of care from Radfield Home Care.

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you for taking the time to leave us a reply. Kind regards from all of us.


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Review from C I (Daughter of Client) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Radfield Home Care has been great, they are always on hand ready to help you in any which way they can. Have provided me care at the last minute too. Their carers are amazing, I feel so happy and secure leaving my mum with them. Excellent service provided, worth every penny!

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you so much for taking the time to leave us a review. It's a pleasure to support your mum. Kind regards.


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Review from Gisella I (Daughter of Client) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience with Radfield has been exceptional. Our needs were listened to and met to a very high standard. Professional friendly team who bend over backward to accommodate our needs sometimes at the last minute. There is great communication at all times and queries are responded to generally very
fast. Our carer is lovely, thoughtful, and a pleasure to have in our home. Highly recommend Radfield for anyone looking to care for a family member.

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you so much for taking the time to leave us a review. It's really a pleasure to support your mum. Kind regards.


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Review from Lisa V (Daughter of Client) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We reached out to the director and the team at Radfield Home Care, to help support my mother after an operation.
They were professional and supportive from the start, working out a care plan that worked best for my mum.
Would definitely recommend and we may well need to use their services again in
the future.

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you so much for taking the time to write a review for our team. It really was a pleasure to support your mum and we are here should you ever need our services. Kind regards.


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Review from S H (Client) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Radfield Care give me an excellent service. They are really caring and look after me well. I look forward to seeing them as they make me happy. The manager is very good too. She makes sure everything works well.

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you for taking the time to give us this lovely review. It really is our pleasure. Kind regards.


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Review from Edoardo A (Friend of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Radfield Home Care provide excellent care. Their staff are unfailingly kind, patient and helpful, and they will go the extra mile to look after their client, in the case of my neighbour, they discovered that he was being ripped off by a family member and ensured that this stopped. Communication is responsive
and they react fast to any problems. I would highly recommend them to anyone looking for home care.

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you for taking the time to write a review for us; it's very much appreciated, and it's a pleasure to support your neighbour. Kind regards.


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Review from Madeline S (Friend of Client) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is such a relief to find a care agency whose employees are all so professional, caring and who go above and beyond and use their initiative to ensure that the welfare of the client is paramount at all times. Communication with management is easy, very friendly and highly productive. I cannot recommend
this agency too highly.

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you for your kind words and recommending us too. We are so pleased that you are happy with our team. It is a pleasure to support your friend and thank you for taking the time to give us a review. Warm regards.


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Review from N A (Daughter of Client) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate or recommend Radfield Home Care highly enough; they definitely deserve more than 5 stars! From first contact, both the management team and the team of carers have been incredibly professional and thorough in their approach and are always on hand to answer any queries or questions. They
proactively provide helpful advice and recommendations that will help make my mother more comfortable. The carers are so kind and thoughtful and my mother is getting on very well with them all. Her conditions are challenging and she is being helped with patience and thoughtfulness. I am so pleased that we found Radfield!

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you for your kind words and recommending us too. We are so pleased that you are happy with our team. It is a pleasure to support your mum and thank you so much for taking the time to give us a review. Warm regards.


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Review from Janet C (Daughter of Client) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team have gone over and above to ensure my mum receives the best care possible. Mum is unable to walk and has a number of chronic illnesses. This has not phased the team. They also support Mum with memory enhancement techniques and physical exercise whilst sitting. They are kind and respectful.
I
would definitely recommend the service to others.

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you so much for your kind words. It's an absolute pleasure and joy for our team to support your mum. Best wishes, Po.


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Review from H W (Wife of Client) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful that we were recommended to Radfield Home Care. I have found that nothing is too much trouble for them. I can telephone with an emergency, and they will find someone to come to look after my husband. If I have to cancel then that too is dealt with with kindness and efficiency. My husband
has always been treated with respect and kindness and has enjoyed a lovely relationship with whichever carer has been sent, although they try to supply him with the one he knows best.

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you so much for taking the time to write such a lovely review for us. I will share this with our team. See you both soon. Warm regards.


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Review from C P (Daughter of Client) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided is excellent. Kind, caring, and very organized. The care in place is exactly what is needed and what we asked for. Their procedures work very well and we always feel fully informed.

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you for your kind review. It's an absolute pleasure to support your loved ones.


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Review from J R (Client) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Radfield Home Care Barnet & Finchley or their staff. They are considerate, professional and there as and when I need them. They have helped me with my problems ever since I met them and I wish I had known about them earlier.

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you for your amazing feedback. It's a real pleasure to support you and we are so glad we can be of help!


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Review from Gary H (Son of Client) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our engagement with Radfield Home Care has been well-managed from the start. We have met both the management and the various carers involved with looking after my mother and we couldn’t have asked for friendlier, considerate people.
My mother has accepted her need for care and this has largely been
due to the gentle handling of her requests.
We would be happy to recommend them to others.

Reply from Po Wun Wan, Director at Radfield Home Care Barnet & Finchley

Thank you so much for your lovely feedback and it's a real pleasure to support your mum.


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Current Review Score: 10.0 (9.986)

Overview of Review Score

The Review Score of 10 (9.986) out of 10 for Radfield Home Care Barnet & Finchley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.986 for Radfield Home Care Barnet & Finchley is calculated as follows: ( (139 Excellents x 5) + (2 Goods x 4) ) ÷ 141 Ratings = 4.986

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Radfield Home Care Barnet & Finchley is based on 24 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

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Meet the Team (1)

Po Wun

Po Wun Wan

Job Title: Owner & Director

Joined: 2022

Care has always been an important part of Po’s life. She has two siblings with autism and as a family has had to rely on Care Professionals to support them. Whilst for the most part they received a high quality service, it was not always the case. Po wants to build a business that would provide a consistently outstanding level of care to older people in the Barnet, & Finchley region.


“I want to make sure I can provide a team to deliver the very best and strive to exceed expectations with each client. I would love to touch the lives of our clients in a really special way.”


Po’s career background has mainly been in people management and she really enjoys working with staff and clients. It’s Po’s mission to create meaningful jobs for people in and around the Barnet area. She wants to build a team of supportive, valued and passionate Care Professionals to provide the best possible care to older people.


“I make sure I treat each client as an individual and create a positive experience for each person and make sure my team feels valued and appreciated.”


Po loves working with people from all walks of life, with a passion for building an inclusive environment for everyone. She worked in Geneva for six years and spent time with people from many different backgrounds and cultures. She believes that her inclusivity will bring a lot of value to Radfield Home Care Barnet & Finchley.


“The Radfield Home Care family values align with my own and I want my team and clients to both feel like they are a part of this family too.”


Frequently Asked Questions about Radfield Home Care Barnet & Finchley

What Type of Services does Radfield Home Care Barnet & Finchley offer?

Radfield Home Care Barnet & Finchley offers Home Care.

How many Carers does Radfield Home Care Barnet & Finchley employ?

Radfield Home Care Barnet & Finchley employs 14 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Barnet & Finchley to verify any information. View our terms and conditions. Radfield Home Care Barnet & Finchley has a Platinum Service – more info.