Meloosha Homecare West Lothian

Suite 33, Geddes House, Kirkton Road North, Livingston EH54 6QF
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9.5 7 Reviews
  • Meloosha Homecare West Lothian, Livingston
Meloosha Homecare West Lothian offers a range of person-centred services to allow clients to remain as independent as possible and continue to live in their own homes.

They get to know the clients and match up their support needs with staff who can help them to continue getting the most out of life. The team provides support for clients living with Dementia, adults with physical disabilities, along with Palliative and End of Life. The package can be long term or perhaps for someone who needs that little bit of extra support and reassurance following a stay in hospital. Meloosha care staff can help with person care, meal preparation, light housework, shopping and medication support. Meloosha care staff can help with social isolation and loneliness through the companion and social visits.

The company is run by an owner who is experienced, hands on and strives to instil their values and ethos by providing a service that shows compassion, dignity and empathy to all and knows that continuity is key.

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Care Provided by Meloosha Homecare West Lothian

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Meloosha Homecare Livingston
  • Person in charge
  • Karen Jamieson (Director)

Funding & Fees Guide for Meloosha Homecare West Lothian

  • Prices

  • Fees are from £23.28 per hour

  • Please call for your tailored price

Meloosha Homecare West Lothian Reviews (7)

9.5

Meloosha Homecare West Lothian has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years. Over all time Meloosha Homecare West Lothian has 7 reviews.

Overall Experience

  • 7
  • 0
  • 0
  • 0
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Date Published

7
0
1
5
2

Review from A G (Son-in-law of Client) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Meloosha Homecare Livingston has provided home care to my elderly and very frail mother-in-law for almost a year. We are very satisfied with the professional service they've provided. The management team and staff are all friendly and caring and have shown kindness and consideration to her at all times.
The manager and her team are open, accommodating and responsive and real-time access to their app reports provides us with complete peace of mind.
We are delighted that we chose Meloosha Homecare Livingston to care for my mother-in-law and wholeheartedly recommend them.

Reply from Karen Jamieson, Director at Meloosha Homecare West Lothian

Thank you for trusting us with providing care and support to your loved one, it was a pleasure getting to know your mother-in-law and also the rest of the family.


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Review from Hugh C (Husband of Client) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although the service provided was only in place for a few weeks the care provided was of a high standard. The carers arrived promptly and were friendly and efficient. I would be very happy to recommend this service to others.

Reply from Karen Jamieson, Director at Meloosha Homecare West Lothian

Thank you, it was a pleasure to get to know both yourself and your wife.


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Review from A B (Son of Client) published on 1 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service provided by Meloosha Homecare last weekend. Went beyond what was expected when assisting to get my mother ready for a family wedding. Would highly recommend this company to care for your elderly relatives.

Reply from Karen Jamieson, Director at Meloosha Homecare West Lothian

Thank you for your lovely review, it was a pleasure to get your mum ready for the wedding.


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Review from Jacqui A (Daughter of Client) published on 21 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the last nine months looking after and caring for our mum the standard of care has been first-class and excellent. The care has been very compassionate with a great deal of kindness shown in looking after Mum's needs, she is elderly and very frail, time is taken to speak to her and make sure she
is fine. The care staff have built up a good relationship with our mum, which has been very important. Importantly Meloosha Homecare Livingston keeps us in the loop with the daily online reports and calls if anything needs to be brought to our attention. In summary, the standard of care has been excellent, could not recommend highly enough.

Reply from Karen Jamieson, Director at Meloosha Homecare West Lothian

Thank you so much for your kind words. It has been a pleasure getting to know your mum.


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Review from Jane S (Daughter of Client) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, responsive and caring service. Staff were friendly, caring and professional. Nothing was too much bother. We were well-informed on all matters at all times. We could relax knowing our parents were being cared for by regular staff who were familiar with their needs.
Happily recommend Meloosha
Homecare Livingston.

Reply from Karen Jamieson, Director at Meloosha Homecare West Lothian

Thank you, it was a pleasure to provide care and support for your mum and dad.


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Treated with Dignity

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Review from E M (Daughter of Client) published on 31 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the caregiving to my dad. The carers that come into my dad, and the management, are kind and caring and willing to help with anything we ask. They are always just a phone call away if needed.

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Review from Morag W (Wife of Client) published on 31 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent service which has helped my husband and me enormously thank you very considerate and caring.

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Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Meloosha Homecare West Lothian is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Meloosha Homecare West Lothian is calculated as follows: ( (30 Excellents x 5) ) ÷ 30 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Meloosha Homecare West Lothian is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 4 Nov 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Not Assessed

(0)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Karen

Karen Jamieson

Job Title: Business Owner

Joined: 2022

I am the Business Owner and Care Manager for Meloosha Homecare Livingston. Here is my story.


I grew up within the farming community in Perthshire and moved to West Lothian back in 1994. I worked within the corporate world and eventually found myself at a crossroads in my life in 2016, “Do I return to the corporate world or enter the Care Industry ?” I felt I would find Caring for others rewarding and wanted to give back to my local community, therefore I joined the care industry as a Homecare Assistant. Then I moved to another care-at-the-home company that held the same values and ethos of the type of care I wanted to provide and make a difference in someone's day.


Over the next 5 years, I moved from being a Supervisor to a Care Co-Ordinator, then Office Manager and finally became the Care Manager for the last 2.5 years.


I knew I could do more so I decided to take up the challenge of running my own business.


Here we are in 2022, using my 16 years of corporate experience and 6 years of Care at Home, I have launched the very first franchisee with Meloosha Homecare based in West Lothian, looking forward to helping families and their loved ones and offering employment to people who actually do care and want to make improvements in our clients day to day lives.


When I provide care to others, I always have my late nana at the forefront of my mind, and ask myself “How would I want my nana to be treated?” If not good enough for my nana then not good enough for anyone else.


In my spare time, I enjoy pottering about in the greenhouse. I also love being back on the local bowling green and enjoy reading while surrounded by my dogs and cats.


Frequently Asked Questions about Meloosha Homecare West Lothian

What Type of Services does Meloosha Homecare West Lothian offer?

Meloosha Homecare West Lothian offers Home Care.

How many Carers does Meloosha Homecare West Lothian employ?

Meloosha Homecare West Lothian employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Meloosha Homecare West Lothian to verify any information. View our terms and conditions. Meloosha Homecare West Lothian has a Platinum Service – more info.