Charge rates vary from £17.09 o £36.45 depending on day and time.
Our prices vary depending on times of care.
Our rates are very competitive.
Call for more details
Ivy Grace Home Care Ltd has a Review Score of 9.8 (9.803) out of 10, based on 11 reviews in the last 2 years. Over all time Ivy Grace Home Care Ltd has 16 reviews.
Review from B K (Client) published on 20 February 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Tim R (Son-in-law of Client) published on 24 January 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Marlene W (Client) published on 26 February 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Katy Thrower, Director at Ivy Grace Home Care Ltd
Thank you so much for your lovely review. We love eating the cake as much as you do.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Christine E (Sister of Client) published on 26 February 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Katy Thrower, Director at Ivy Grace Home Care Ltd
Thank you for taking the time to give us a review. We always appreciate it.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L W (Daughter of Client) published on 26 February 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Katy Thrower, Director at Ivy Grace Home Care Ltd
Thank you for taking the time to do us a review, we really do appreciate it.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kevin S (Son of Client) published on 15 February 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Katy Thrower, Director at Ivy Grace Home Care Ltd
Thank you so much for taking the time to give us a review.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Nigel W (Partner of Client) published on 12 February 2024
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Overall Experience
5.0 out of 5
Reply from Katy Thrower, Director at Ivy Grace Home Care Ltd
We really appreciate you taking the time to give us a review.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E L (Client) assisted by family/friend published on 7 February 2024
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Overall Experience
5.0 out of 5
Reply from Katy Thrower, Director at Ivy Grace Home Care Ltd
Thank you for your review. We appreciate you taking the time to do it.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Janet R (Wife of Client) published on 7 February 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Katy Thrower, Director at Ivy Grace Home Care Ltd
Thank you so much for your review. We really appreciate you taking the time to do it.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Julia J (Daughter-in-law of Client) published on 1 May 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Katy Thrower, Director at Ivy Grace Home Care Ltd
Thank you so much. It helps that we are all as mad as each other! The carers really enjoy coming in. You all brighten their day as much as I hope we brighten all of yours.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lynne R (Daughter of Client) published on 19 April 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Katy Thrower, Director at Ivy Grace Home Care Ltd
Thank you so much for this review. Mum is a pleasure to go and see.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gary H (Son of Client) published on 22 September 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Katy Thrower, Director at Ivy Grace Home Care Ltd
Thank you for your review. We are all very dedicated to promoting dignity and respect, along with person-centred care and much more. We really appreciate the recognition.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J D (Client) published on 2 September 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Katy Thrower, Director at Ivy Grace Home Care Ltd
What a beautiful review. We are so pleased you joined us also. We are so happy you feel you have done the right thing. We have seen such a huge improvement from the first day of meeting you to now, and the fact we have been able to be part of that and make a difference means the world to us.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S F (Daughter-in-law of Client) published on 24 August 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Katy Thrower, Director at Ivy Grace Home Care Ltd
Thank you so much for this lovely review. We truly do appreciate your feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A B (Client) published on 20 July 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Katy Thrower, Director at Ivy Grace Home Care Ltd
You were an absolute pleasure to visit. We were very lucky to spend some time with you. So pleased you doing really well. Thank you so much for taking the time to write us a review.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M H (Son of Client) published on 5 July 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Katy Thrower, Director at Ivy Grace Home Care Ltd
Thank you so much for your lovely review. We really appreciate you taking the time to write us one.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.8 (9.803) out of 10 for Ivy Grace Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.803 for Ivy Grace Home Care Ltd is calculated as follows: ( (53 Excellents x 5) + (13 Goods x 4) ) ÷ 66 Ratings = 4.803
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Ivy Grace Home Care Ltd is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Director
Joined: 2022
Hi, I'm Katy Thrower the Director of Ivy Grace Home Care LTD.
I and Naomi decided to set this business up to help provide a reliable home care service to our local community. Along with the Care crisis, we decided now was the time to do it.
I have been in the industry for over 20years and completed my level 5 in Health and Social care.
Our aim is to provide person-centred care to those who are in need of help at home. Having personally experienced working with care companies, I now have the knowledge of what's needed and wanted in this industry.
Continuity of care,
To be listened to,
To ensure you have the right carers for you,
A dedicated management team who looks after their staff so they can provide the best care in your home,
A introduction service so you always know your carers,
Time slots that suit you,
I have personal experience of what good care can do for our service users' quality of life, and what a huge impact it can make on them and their families, and that is why we chose to do this.
There is no better feeling than leaving them with a smile on their face.
With that being said, we look forward to supporting and helping you, whether that be some advice or a care need.
Job Title: Director
I started working in social care 9 years ago but in those 9 years, I gained my level 5 in health and social care and have learnt an extensive amount about how an agency should be run and how it shouldn’t be.
For generations, social care has been part of my life. My nan had various successful care homes, my mum was a district nurse and was part of a very successful care agency which still runs today.
We decided to start Ivy Grace Home Care, because,
1 - The care crisis and home care agencies just do not have the capacity to take on service users in need.
2 - We can do it the right way.
Running a home care agency isn’t for everyone. It requires the best of the best, those who aren’t afraid of challenges and are determined to tackle caregiver turnover and recruiting.
Most of my care background is in recruiting the right care workers and ensuring they are DBS checked and trained correctly to provide the right care in your home.
Staff turnover in care is extremely high, and that can be for so many different reasons. This makes a huge impact on the service users we care for, as it means having many different carers in their homes.
I will do my best to help change this with the help of my colleagues, by making sure employees are appreciated and get the recognition they deserve for the skills and abilities they bring to the job.
Job Title: MHFA/Carer
Joined: 2022
My name is Rebecca, Beki as I like to be called. I started working for Ivy Grace Home Care in October 2022, so not been very long. However I have worked previously with the Directors and completely believe in their work ethics and how they dedicate themselves to making sure the care provided is the best and right care for every individual they care for, but how they also listen and look after their staff.
I have been in the care industry for just over two years, however previously to this, I worked in a doctor's surgery for over 20 years.
I have recently just completed my Mental Health First Aider course.
The role of the Mental Health First Aider is to support employees in the workplace who are experiencing mental ill health or distress. This support can vary from having a non-judgmental conversation with a colleague to guiding them towards the right support.
My role as MHFA is to be able to recognise the early signs and symptoms of common workplace mental health illnesses.
Having the necessary skills to have a supportive, non-judgmental conversation with those who need it
Possessing the knowledge and confidence to guide colleagues to the appropriate professional support if they require it.
Promoting greater awareness of mental health in the workplace and reducing stigma.
Approximately 1 in 4 people in the UK will experience a mental illness each year. In 2016, 15.8 million UK work days were lost due to mental illness.
Independent research and evaluation show that taking part in a Mental Health First Aid course raises awareness of mental illnesses, encourages early intervention to aid recovery, increases confidence in dealing with mental illnesses and reduces stigma.
I am looking forward to putting my skills and knowledge in the place at Ivy Grace Home Care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ivy Grace Home Care Ltd to verify any information. View our terms and conditions. Ivy Grace Home Care Ltd has an Enhanced Service – more info.
