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St Margaret Healthcare Services has a Review Score of 10 (10.000) out of 10, based on 10 reviews in the last 2 years. Over all time St Margaret Healthcare Services has 10 reviews.
Review from Adam C (Son of Client) published on 18 December 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from David Amankwaah, Manager at St Margaret Healthcare Services
Thank you for taking the time to write a review. We are happy to hear positive comments from you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ashraf B (Son of Client) published on 24 September 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Christel M (Daughter of Client) published on 24 September 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D M (Daughter of Client) published on 16 November 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from David Amankwaah, Manager at St Margaret Healthcare Services
Thank you for your review. We are pleased that the family is happy with our support. I know the team really enjoy supporting your dad and we appreciate the input that you as a family provide to us. We appreciate your comments.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from David G (Husband of Client) published on 18 May 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R A (Client) published on 4 May 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from David Amankwaah, Manager at St Margaret Healthcare Services
Thank you very much for your time. We will share this with the team to let them know to keep up the amazing work.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J B (Client) published on 3 May 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from David Amankwaah, Manager at St Margaret Healthcare Services
We are delighted we could give you the support that you need. Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A J (Daughter of Client) published on 2 May 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from David Amankwaah, Manager at St Margaret Healthcare Services
As always, we will ensure to provide the quality of care at the level you have to expect. Thank you
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Robert P (Son of Client) published on 26 April 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from David Amankwaah, Manager at St Margaret Healthcare Services
An utmost pleasure to be part of the support your dad needs to be at home. Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Barbara P (Granddaughter of Client) published on 26 April 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from David Amankwaah, Manager at St Margaret Healthcare Services
A pleasure to be able to offer support and care. Our heartfelt thanks for your lovely comments.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 10 (10.000) out of 10 for St Margaret Healthcare Services is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for St Margaret Healthcare Services is calculated as follows: ( (59 Excellents x 5) ) ÷ 59 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for St Margaret Healthcare Services is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact St Margaret Healthcare Services to verify any information. View our terms and conditions. St Margaret Healthcare Services has a Basic Service – more info.
