Honorable Care

Office 22-24, Marcus House, Parkhall Road, Stoke-on-Trent ST3 5XA
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8.7 3 Reviews
  • Honorable Care, Stoke-on-Trent
The team provides the extra support you need to keep you where you want to be - at home. They can provide a helping hand with household chores, personal care, or a companionship visit. All of their services are tailored around your needs and it is a great way to stay at home instead of going to a residential care home.

Their services are not just here to support you at home, but to support you to continue living your life, the way you want to. They're able to take you to doctors appointments, to the shops, to meet up with your friends and family, to support you to live an independent life.

Their services will allow you, and your family, the peace of mind needed to keep you in your home. The process is is made very simple by them with 3 easy steps.

Step 1 - Get in touch with them

Give them a call or email to find out how they can help you

Step 2 - Assessment

They will come out to you to find out what you or your loved one need to help stay independent at home.

Step 3 - Care team chosen & care starts

You'll be cared for by their specially trained team to support you to remain at home for as long as possible.

Personal Care
Peg-Feed Care
Complex Care without nursing
Overnight Care
Elderly Care
Companionship
Meal Prep
Continence Care - shower, cream, clothing

Care Provided by Honorable Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Honorable Care Ltd
  • Person in charge
  • Zoe Rafferty (Manager)

Funding & Fees Guide for Honorable Care

  • Prices
  • From £20.50, minimum 30minutes.


    Price vary depending on requirements. Please call or email us for full financial plan.


  • Price is on application after discussion of the services required


8.7

Honorable Care has a Review Score of 8.7 (8.667) out of 10, based on 3 reviews in the last 2 years. Over all time Honorable Care has 3 reviews.

Overall Experience

  • 2
  • 1
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Choosing a care provider for our dad was a difficult decision, but we are so happy with the level of care and professionalism provided.
The care team are so lovely and supports my mum to look after my dad as well which is a huge comfort to us. They are always happy and smiling and go above and beyond
to provide exceptional service.
Having both managers provide such a personable approach is also a big comfort as they understand our needs and individual difficulties.

Reply from Sadia Maryam, Director at Honorable Care

Thank you for sharing your experience with us. Your feedback motivates us to continue working hard to ensure all our clients and their family members feel supported through our personalised approach.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

A few teething issues on first few visits, but management have always been happy to help. Extra cover arranged easily if notice given.

Reply from Sadia Maryam, Director at Honorable Care

Thank you for your review , much appreciated


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The carers are very caring and supportive. I have built up relationships with them and I enjoy the company having chats and watching movies. The carers help me with my independence with constant support. I would feel lost without my carers as I am struggling to do things for myself now.

Reply from Alistair, Marketing at Honorable Care

Thank you for sharing your experience with us. We are thrilled to hear that our carers were supportive and helped you maintain your independence. It’s heartening to know that you built strong relationships with them and enjoyed their company. Your kind words mean a lot to us and motivate us to continue providing excellent care. We appreciate you taking the time to write this review.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.7 (8.667)

Overview of Review Score

The Review Score of 8.7 (8.667) out of 10 for Honorable Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Honorable Care is calculated as follows: ( (12 Excellents x 5) + (6 Goods x 4) ) ÷ 18 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Honorable Care is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

Zoe

Zoe Rafferty

Job Title: Registered Manager

Joined: 2023

I am passionate about Social Care and providing high-quality domiciliary care to people who live in our communities, and who wish to remain living independently in their own homes where they feel safe and secure in their own familiar surroundings.


I have worked in Social Care for the past eleven years, I started my career as a community care worker, and I progressed to Senior Care Worker. The role of Senior Care Worker was some of the best years of my life, being out in the community making sure that our service users were safe and well and that our care workers were providing the person-centred high-quality care that they deserved and with dignity and respect. This role really made me passionate and driven to provide high-quality Social Care. I progressed quickly to a care coordinator, deputy manager and now a Registered Manager. We value equality and treat all our service users with compassion, and we are committed to delivering consistent quality care.


Rebecca

Rebecca Hughes

Job Title: Care Coordinator

Joined: 2023

Rebecca (who likes to be called Becky) is an integral part of Honorable Care's team as our Field Care Supervisor. With over 10 years of experience in health and social care, Becky is a hard-working, compassionate, and caring person. She is always empathetic towards the needs of others, which is why she chose domiciliary care.


We are proud to have Becky on our team as she is very focused and self-motivated, a great team player but can also work alone when the need arises. She can work with little or no supervision and multitask to achieve set targets. Becky has excellent communication and documentation skills. She is knowledgeable in health and safety procedures at work and experienced in looking after the sick and elderly having worked in nursing homes and health centres in the past. Becky's passion for domiciliary care stems from her desire to help others, which is evident in her work as a Field Care Supervisor and Care Coordinator at Honorable Care.


Frequently Asked Questions about Honorable Care

What Type of Services does Honorable Care offer?

Honorable Care offers Home Care.

How many Carers does Honorable Care employ?

Honorable Care employs 30 carers.