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Longevity Care Ltd has a Review Score of 7.9 (7.864) out of 10, based on 2 reviews in the last 2 years. Over all time Longevity Care Ltd has 2 reviews.
Review from Vivien H (Client) published on 2 November 2023
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Patience Lomotey, Director at Longevity Care Ltd
Thank you for taking the time to provide Longevity Care Limited with such a positive feedback. At Longevity, we rely on feedback from our service users in order to improve the service all the time. Thank you and we definitely aim to be better.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from David W (Husband of Client) published on 1 November 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Patience Lomotey, Director at Longevity Care Ltd
Dear David W, Thank you for your kind words. The staff really appreciate your feedback and always work to achieve the best quality of care to meet each service user's needs as one size does not fit all.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 7.9 (7.864) out of 10 for Longevity Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.364 for Longevity Care Ltd is calculated as follows: ( (4 Excellents x 5) + (7 Goods x 4) ) ÷ 11 Ratings = 4.364
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Longevity Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Jul 2023
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Longevity Care Ltd to verify any information. View our terms and conditions. Longevity Care Ltd has a Basic Service – more info.
