SureCare (North Herts & Stevenage)

Business And Technology Centre, Bessemer Drive, Stevenage SG1 2DX
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Top 20 award
9.9 27 Reviews
  • SureCare (North Herts & Stevenage), Stevenage
SureCare North Herts & Stevenage: Award-Winning, Personalised Home Care

Recognised as a Top 20 Home Care Provider in the East of England 2024, SureCare North Herts & Stevenage is a trusted provider of compassionate, person-centred care delivered in the comfort of clients' homes. They are proud to be the only home care provider in the Stevenage area to receive this prestigious award, reflecting their commitment to excellence and the trust of the local community.

SureCare North Herts & Stevenage offers a wide range of care services, including live-in support and tailored care for specialised needs such as dementia, palliative care, reablement, and bespoke support requiring specific training. Their dedicated team also provides assistance to individuals with learning and physical disabilities, ensuring that clients receive exceptional care to enhance their quality of life.

The team at SureCare North Herts & Stevenage develops individualised care plans that respect each client's preferences, interests, and routines, ensuring seamless and personalised support.

Their services include personal care, such as assistance with bathing, dressing, medication management, and attentive skin and hair care. They also provide daily living support, helping with grocery shopping, participation in hobbies or clubs, and accompaniment to appointments. For those with complex needs, they offer specialised care delivered by a highly trained and skilled team.

SureCare North Herts & Stevenage is dedicated to delivering award-winning, person-centred care that empowers independence, respects individuality, and enhances wellbeing. As a trusted care provider, they are committed to making a meaningful difference in the lives of the individuals they serve.

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Care Provided by SureCare (North Herts & Stevenage)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Ritu Haer (Registered Manager)

Funding & Fees Guide for SureCare (North Herts & Stevenage)

  • Prices

  • We provide reliable, high-quality services at competitive rates starting from £26 per hour, offering excellent value for money.


    Our flexible services include:
    • 15-minute calls
    • 30-minute calls
    • 45-minute calls
    • Hourly visits


    Whether it's a quick check-in or extended support, our services are designed to meet your needs while delivering exceptional care at an affordable price.

  • Our pricing reflects a commitment to providing high-quality care that meets the diverse needs of our clients. We pride ourselves on offering competitive rates that ensure exceptional service standards, delivered by trained and compassionate professionals.


    Fees are structured to provide flexibility, with services charged in 15-minute increments to accommodate varying levels of support. Rates apply consistently throughout the week, including weekends and bank holidays, ensuring transparent and predictable costs.


    Whether you need personal care, domestic assistance, or companionship, our team is dedicated to maintaining the highest levels of care while offering excellent value for money

SureCare (North Herts & Stevenage) Reviews (27)

Total of 27, showing 1-20
9.9

SureCare (North Herts & Stevenage) has a Review Score of 9.9 (9.908) out of 10, based on 24 reviews in the last 2 years. Over all time SureCare (North Herts & Stevenage) has 27 reviews.

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Review from Sarah G (Daughter of Client) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and their team of carers have been excellent. My Mum's health has deteriorated rapidly, & they have gone out of their way to arrange & adapt care visits accordingly. All the carers are lovely, the app logging care visits is brilliant, & has given us all peace of mind during an extremely stressful
time. I highly recommend them.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

It has been a pleasure speaking with you, and I'm truly grateful for your recommendation. We understand how challenging this time has been for you and your family, and I'm so pleased to hear that our team has been able to support your Mum with the care and flexibility she needs.Knowing that our carers and the app have provided you with peace of mind means the world to us. I'll be sure to pass on your lovely feedback to the team - they will be delighted to hear it.If there's anything more we can do, please don't hesitate to reach out. Wishing you and your family all the best.


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Review from Elaine J (Daughter of Client) published on 4 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Surecare ladies treat my Mum with great kindness and respect, they are happy and friendly and do their best to interact with Mum. They keep us updated after every visit which is really helpful. Their timekeeping is excellent, we can always rely on them to visit on time. Special treats at Christmas and
on her birthday especially appreciated. Keep up the good work.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

Thank you so much for your kind review. We're delighted to hear that our team's care, friendliness and punctuality have made a positive impact on your mum's experience. It's wonderful to know that our efforts to keep you updated and to add those little extras on special occasions are appreciated. Your feedback means a lot to us and we'll be sure to share your compliments with the team. We look forward to continuing to provide the same level of care and kindness for your mum.


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Review from Christine B (Client) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From mid-March I had SureCare caring for me following a major injury to my arm and shoulder that left me unable to care for myself. The manager and two of her staff came to visit me daily for 9 months. They took care of my daily personal hygiene regime. I was more than happy with the service provided.
They were professional and very caring and helped me to regain my confidence and ability to help myself. I can't thank them enough and will always recommend them wholeheartedly.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

Thank you so much for taking the time to share your kind words about your experience with SureCare. We are truly delighted to hear that our team was able to provide the care and support you need during such a challenging time. It's wonderful to know that our efforts helped you regain your confidence and independence. This is exactly what we strive for - to make a positive difference in the lives of those we care for. Your heartfelt recommendation means a great deal to us, and we will be sure to pass on your lovely feedback to the team members who supported you. We wish you all the very best in your continued recovery and beyond. Please don't hesitate to reach out if you ever need us again in the future.


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Review from Tony R (Son of Client) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

SureCare enabled my Dad to live in his own home and have his own independence. He has ever-changing needs and the team goes above and beyond to accommodate these changes. They keep me up to date with what's happening day to day via the app.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

Thank you so much for your kind words. It means the world to us that we've been able to support your dad in maintaining his independence at home. Our team is committed to adapting to the ever-changing needs of those we care for, and it's wonderful to hear that this has made a positive difference for your family. We're also glad you find the app useful for staying updated. It's important to us that families feel informed and reassured. Thank you for taking the time to share your experience.


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Review from M H (Son of Client) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used SureCare for over 2 years for my Mother. We are really pleased with the care team who look after her. They enable her to remain independent, actively engage with her, respect her views and decisions and most importantly ensure she is safe. We are very pleased with their care and support.
We would highly recommend this care team to other families

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

Thank you so much for taking the time to share your experience with SureCare. We are thrilled to hear that you and your mother are pleased with the care and support provided by our team. It's especially rewarding to know that we've been able to help your mother maintain her independence, engage with her actively, and ensure her safety while respecting her views and decisions. Your kind words are a true testament to the dedication of our care team. Thank you for your trust and for recommending our services to other families - it truly means a lot to us.


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Review from Richard B (Son of Client) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother suffered a major injury to her arm and shoulder in mid-March. She was obviously affected by this injury, but also on a personal and mental level regarding conducting basic personal hygiene and personal care. SureCare came out and assessed her immediately and put in place a usable care plan
which took care of her needs and suited the necessary requirements. During this time, they gave her the confidence to help herself and just being there to help additionally if necessary. I will always be thankful to them for providing this personal service and will highly recommend them if anyone considers using them in the future.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

Thank you so much for your kind words and for taking the time to share your experience with us. We are truly honoured to have been able to support your mother during such a challenging time. Our team is dedicated to providing personalised care that not only meets physical needs but also helps rebuild confidence and independence. It's heartening to know that our care made a positive difference for your mother. We deeply appreciate your recommendation and will continue striving to deliver the highest standard of care to all our clients. Please don't hesitate to reach out if there's ever anything else we can do to assist.


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Review from Annie F (Client) published on 21 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy to say I am more than pleased with the care I am receiving.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

Thank you so much for your kind feedback! We are thrilled to hear that you are more than pleased with the care and support you are receiving. Providing compassionate, high-quality care and ensuring dignity for all our clients is always our top priority. Your satisfaction means a great deal to us, and we will continue to work hard to maintain this standard. If there is anything else we can do to enhance your experience, please don't hesitate to let us know.


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Review from Ann M (Wife of Client) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring professional company and helpful in what ever way they can to make sure my husband is happy and his needs are accounted for and he has everything he needs before they leave and is happy and I have one less thing to worry about.
A very caring company, the girls are always happy and smiling.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

Thank you so much for your kind words and thoughtful review. We're delighted to hear that you have had such a positive experience with our care team. Ensuring your husband's happiness and meeting his needs is always our top priority. It's wonderful to know that our carers' cheerful and caring approach has brought you peace of mind. Your feedback truly motivates us to continue providing the highest standard of care. Thank you again for taking the time to share your experience. We're here for you both, and we look forward to continuing to support your family.


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Review from Julia B (Daughter of Client) published on 5 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very impressed with the staff from SureCare who looked after my mother very professionally. They were always on time and treated my mother with respect, always making sure I was kept up to date on her well-being.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that our team was able to provide your mother with the professional and compassionate care she deserves. Ensuring both our clients and their families feel supported and informed is at the heart of what we do. Your feedback means a lot to us, and we will pass on your lovely comments to the staff who cared for your mother. Thank you again for trusting SureCare.


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Review from S G (Son of Client) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found this company after a number of people, I deliver to, expressed their positive reviews of it. I have to say, from my experience over the past few months, they have been diligent, professional and compassionate. Compared to another company that was funded locally after my mother was released from
hospital, this company has been nothing but outstanding. I particularly like that I can see each day what has happened through an app that I access. I would have absolutely no hesitation what so ever of recommending Sure Care as a care service for anyone.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

Thank you so much for your kind words and for taking the time to share your positive experience with SureCare. We are delighted to hear that our services have made a significant difference and that you've found our team to be diligent, professional, and compassionate. It means a great deal to us that you appreciate the transparency our app provides, allowing you to stay informed about your mother's care. Your recommendation is truly appreciated, and we're honoured to have earned your trust. We will continue to strive for excellence in providing the best possible care. Thank you once again for your support and kind words.


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Review from C F (Son of Client) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to give my sincere thanks to the Stevenage SureCare team for making a very difficult time as comfortable as possible for my mother in her last weeks and months. From our very first discussions, the leadership showed enormous empathy and support, with a hands-on approach to establishing care routines
and resolving any challenges. The care team were, without exception, excellent. Professional, helpful and kind; they did everything that they could to create a positive environment.
SureCare went well beyond my expectations of the kind of care that we would be able to get for my mother. They were there for the family every step of the way with both practical and emotional support, responding dynamically to each new challenge.
Thanks to everyone at SureCare Stevenage. we were so very lucky to have found you.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

Thank you for your kind words and for sharing your experience with SureCare. It was our privilege to support your mother and family during such a difficult time. We are grateful for your recognition of our efforts. We strive to provide the highest level of care and compassion, and it's heartening to know we made a positive impact. Thank you once again for your kind words. We wish you and your family all the best.


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Review from T S (Daughter of Client) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The whole team were so accommodating, friendly and flexible.
My mum and dad always found their carers positive and very helpful.
We appreciated how the carers were willing to go the extra mile and do extra little jobs that needed doing around the flat if they had time.
SureCare gave me peace of
mind, knowing that my parents were safe whilst I was on holiday.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

We are incredibly grateful for your kind words and the time you took to share your experience with SureCare. It is heartwarming to hear that our team's dedication to going above and beyond has brought comfort and peace of mind to you and your family. Our carers strive to make a positive difference, and knowing that we have provided such a supportive and accommodating service during your holiday is truly rewarding. Your appreciation motivates us to continue our commitment to excellence and to always be there for our clients and their families, doing those extra little jobs that make all the difference. Thank you for trusting us with the care of your parents and please know that we are here for you whenever you need us.


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Review from C M (Mother of Client) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot thank SureCare enough for a smooth transition over the past weeks. Very professional company that really cares about its client and his wellbeing.
My son is very happy and looks forward to the visit. He would certainly give this care company 10 out of 10 and they really do go the extra mile
to make sure he is well cared for and happy.
Thank you SureCare, so pleased we found you.

Reply from Ritu Haer, Managing Director at SureCare (North Herts & Stevenage)

We are incredibly grateful for your kind words and the time you took to share your positive experience with SureCare. It is heartwarming to hear how satisfied you and your son are with the care provided. Our team is dedicated to ensuring a smooth transition and the utmost well-being of our clients, and it's rewarding to know we have made such a meaningful impact. Your son's happiness and anticipation for our visits truly reflect the bond we strive to build with those we care for. We're thrilled he would rate us a perfect 10 out of 10! Rest assured, we will continue to go the extra mile to maintain the level of care and happiness you've come to expect from us. Thank you once again for choosing Sure Care. We're so pleased to have you as part of our community. Warm regards.


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Review from A F (Son of Client) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided was both practical yet compassionate. A small item but the care company manager organised a birthday cake and visited on Mum's birthday and also attended the cremation ceremony.
I think those things alone describe the level of care provided.

Reply from Ritu Haer, Managing Director at SureCare (North Herts & Stevenage)

Thank you so much for taking the time to share your thoughts on the service provided by our team. We are deeply touched by your appreciation of the practical and compassionate care we aim to deliver. It was our pleasure to celebrate your mum's birthday with a special cake and to be there for you and your family during the cremation ceremony. These moments are significant, and we are honoured to support our clients and their loved ones through both the joys and sorrows of life. Your recognition of these gestures as indicative of our level of care means the world to us. We are committed to continuing this approach, always focusing on the personal touches that make our service unique. Warm regards.


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Review from George W (Son-in-law of Client) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using home care for a while now and we are very pleased with the service they provide. The carer who comes out daily is a lovely lady and does a tremendous job of looking after my mother-in-law, also the people who run the company are very informative and keep a good communication with
us about anything we should know. Would highly recommend them.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

Thank you so much for your kind words and glowing review! We are thrilled to hear that you are pleased with our services and that our caregiver has been doing a tremendous job looking after your mother-in-law. It's wonderful to know that our team's efforts in communication and care are making a positive impact on your family. Your recommendation means a lot to us, and we are grateful for your trust and support. We look forward to continuing to provide the best possible care for your loved one.


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Review from Georgina W (Daughter of Client) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

SureCare was recommended to us by the hospital after Mum had a bout of pneumonia and needed help at home. We have the carer in Monday to Friday mornings to help Mum get up, washed and dressed and they prepare her breakfast and make sure she is comfortable. This has helped us a lot. We would definitely
recommend this company. The management team are so friendly and helpful.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

Thank you immensely for taking the time to share your experience with SureCare. We're heartened to hear how our services have been beneficial for your mum, especially following her bout with pneumonia. Ensuring compassionate and personalised care for our clients is our top priority, and it's wonderful to know that our care team is making a positive difference in your mum's daily routine. Your ongoing trust in us and recommendation is incredibly valued, and we're equally appreciative of your kind words about our management team. Thank you for your continued trust in us.


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Review from Duncan C (Son of Client) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since engaging with SureCare, we have been on a significant journey and the regrettable decline of my mother's health. During this time, we have formed a strong and trusted bond with our care team, who provide amazing support, companionship, and advice to our mother on a daily basis. The reassurance
we get from these daily visits is immeasurable, but also 'real-time'. The mobile app provides us with detailed updates following the visit, which provides us insight into our mother's well-being, dietary updates and medication intake - which helps with our continued personal updates with her. This information has proved vital in our support for our mother. These visits are not intrusive on our mother's behalf but are structured and accurate in the recording of observations, conversations and support. We have been made aware immediately of any concerns about our mother's health (under/over medicating) as an example, which allows us to take action.
We are hugely grateful to the team.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

Thank you for sharing your heartfelt feedback with us. We're truly honoured to be part of your mother's care journey and to provide the support and reassurance your family deserves. Your words inspire and motivate us to continue delivering compassionate care at its best. We deeply appreciate your trust in our team


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Review from John R (Son of Client) published on 14 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the highly professional service provided by SureCare, and we are deeply thankful for the kind, thoughtful and tender care that they provided for our late mother. From our initial discussions to service delivery, they more than met and exceeded our hopes and expectations. More importantly,
Mum was clearly fond of all who provided her care. As a family, We felt truly blessed to have found SureCare, and as our mum would have said, 'we were led to them by the Lord'.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

Thank you so much for your heartfelt review. We deeply appreciate your kind words and are grateful for the opportunity to have provided care for your late Mother. We are honoured to have exceeded your expectations and to have made a positive difference in her life. Wishing you and your family comfort and peace during this time.


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Review from David A (Son of Client) published on 24 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

SureCare provided wonderful care for our dad at the end of his life while we were providing palliative care for him at home. It was a very difficult time for us, and I'm not sure how we would have coped without the care provided by the SureCare team.
The team provided a very person-centred approach
and was careful to listen to Dad and ensure that he had full control over the care he received. The team showed Dad compassion and dignity, which was extended to the entire family. We couldn't have asked for anything more during this difficult time, and the carers are a credit to the organisation.
SureCare provided us with comfort and support at the most difficult of times, and we have no hesitation in recommending them to other families looking for care and support for their loved ones.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

Thank you for your heartfelt review. It was a privilege to be part of your dad's care team and to support your family during such a difficult time. Personally, it was a pleasure to meet your dad and be involved in his care. The connection and trust you placed in us are deeply valued.
We are deeply touched by your kind words and grateful for the opportunity to provide comfort and dignity in your time of need. Your recommendation is greatly appreciated, and it motivates us to continue our dedication to compassionate, person-centred care.


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Review from Norman H (Son of Client) published on 21 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I share caring for our 89-year-old mother together with Sure Care. This is a partnership which supports care for Mum and enables her to continue living independently in her own home.
Carers attend daily to help Mum with getting up, encourage bathing and help her decide what to wear.
Her carers also make sure she has breakfast and a hot drink and that she takes her morning medications. This is all reported daily on the app. This, in turn, is backed up by text messages from the Sure Care manager. Records are regularly updated, visits are well managed and we have never been let down. All Mum’s carers treat her with courtesy, kindness, and concern for her well-being. They have become good friends acknowledging special occasions, Christmas, Easter and Mum’s birthday with cards, balloons and flowers. They take a keen interest in things and have encouraged Mum to play the piano once again. Notably, when it is time to leave, Mum will ask “do you have to go?”.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

Thank you for sharing your wonderful review of Sure Care. We're deeply touched by your kind words.


We're thrilled to hear that our team has been able to provide excellent care and support for your mother, allowing her to live independently at home. We take pride in our carers' professionalism and reliability, and we're delighted that they've built a special bond with your mother, showing courtesy, kindness, and concern for her well-being.


Your description of the thoughtful gestures on special occasions and the fact that your mother asks if the carers have to leave truly warms our hearts. It's heartening to know that your words brought a tear to the staff's eyes when they read this; your feedback means the world to us.


Your feedback inspires us to continue delivering the highest level of care


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Current Review Score: 9.9 (9.908)

Overview of Review Score

The Review Score of 9.9 (9.908) out of 10 for SureCare (North Herts & Stevenage) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.908 for SureCare (North Herts & Stevenage) is calculated as follows: ( (130 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 142 Ratings = 4.908

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for SureCare (North Herts & Stevenage) is based on 24 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Meet the Team (2)

Ritu

Ritu Haer

Job Title: Registered Manager

Joined: 2022

Hi, I'm Ritu and I bring years of experience in the world of care.


My journey has been defined by a genuine passion for helping others and a deep commitment to making a positive difference in people's lives.


As a registered manager, I'm here to ensure that you or your loved one receives the highest quality of care, tailored to your unique needs. Your well-being is at the heart of everything we do, and I'm excited to be on this journey with you.


Welcome to our care family. If you want to know more, don't hesitate to give us a call – I'm always available


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Ran Haer

Job Title: Managing Director

Joined: 2022

Hi, I'm Ran, and my journey has been nothing short of an adventure. I had the privilege of working for one of the world's largest companies. This role was more than just a job; it was my dream job, allowing me to travel extensively, meet fascinating people from all over the world, and bask in the warm embrace of sunshine in beautiful cities around the globe.


However, Barcelona held a particularly special place in my heart, or so I thought. Life has a way of surprising us, and it led me back to my roots in Hertfordshire, a town that may not be known for its tropical climate, but it holds a special place in my heart


I made the conscious decision to leave behind what I thought was my dream job for what is my dream job,—one that involves bringing warmth and care to the lives of those in our community.


Sure, I'm now part of the SureCare family, but we're more than just a care provider; we're a family-run business with deep connections to my hometown of Stevenage and nearby Hitchin. This is where I grew up, where my roots are firmly planted, and where I want to give back. It's not just a job for me; it's a passion, a commitment to making a positive impact in the very place that shaped me.


Welcome to our world of care—a place where my experiences in the corporate world meet my dedication to our community. Together with my partner (Ritu) and our wonderful team, we're here to make a meaningful difference in your life, because, for us, care is not just what we do; it's who we are.


Frequently Asked Questions about SureCare (North Herts & Stevenage)

What Type of Services does SureCare (North Herts & Stevenage) offer?

SureCare (North Herts & Stevenage) offers Home Care.

How many Carers does SureCare (North Herts & Stevenage) employ?

SureCare (North Herts & Stevenage) employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare (North Herts & Stevenage) to verify any information. View our terms and conditions. SureCare (North Herts & Stevenage) has a Platinum Service – more info.