Seven Hills Homecare

SOAR Enterprises, 14 Knutton Road, Sheffield S5 9NU
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8.5 2 Reviews
  • Seven Hills Homecare, Sheffield
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Care Provided by Seven Hills Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Seven Hills Homecare Ltd
  • Person in charge
  • Deborah May (Manager)
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Seven Hills Homecare Reviews (2)

8.5

Seven Hills Homecare has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Seven Hills Homecare has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from Chris S (Son of Client) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Seven Hills Homecare provided end-of-life home care for my mother and I can only say how amazing they were. They treated her with utter kindness and dignity and were professional throughout. They made an extremely difficult time all that much better, and for that, I owe them a sincere debt of gratitude.

Reply from Deborah May, Manager at Seven Hills Homecare

Thank you for the lovely review, it's been a pleasure to care for your relative and to meet your family. we do aim to make end-of-life care the best it can be within such difficult circumstances. Take care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Carol G (Daughter of Client) published on 21 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has only recently needed home care. For myself and my brother, handing over responsibility for medication and personal care was difficult. We need not have worried. The staff are excellent in every way. I write this on the day that snow has caused mayhem in South Yorkshire. I can’t tell you
the relief when the phone rang this morning and Mum said the carer had arrived on time and her much-needed medication and personal care given. I could list more examples of them going above and beyond in order to help her. But instead, just say a big thank you.

Reply from Deborah May, Manager at Seven Hills Homecare

Hi, what lovely kind words; we value our staff and mirror what you wrote in your review, and our carers and office staff do go above and beyond and couldn't wish for a better team.
Thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Seven Hills Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Seven Hills Homecare is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Seven Hills Homecare is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Seven Hills Homecare

What Type of Services does Seven Hills Homecare offer?

Seven Hills Homecare offers Home Care.

How many Carers does Seven Hills Homecare employ?

Seven Hills Homecare employs 9 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Seven Hills Homecare to verify any information. View our terms and conditions. Seven Hills Homecare has a Basic Service – more info.