The cost of fully managed per visiting package ranges from £26 per hour per one staff.
Prices vary according to your care needs and support:
• The number of visits requires
• The leigh of the visit
• The complexity of your care needs.
Aegys Smart Care has a Review Score of 9.5 (9.467) out of 10, based on 5 reviews in the last 2 years. Over all time Aegys Smart Care has 7 reviews.
Review from S R (Father of Client) published on 12 December 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Rosemond Thomas, Director at Aegys Smart Care
Thank you so much for your kind words and thoughtful feedback. We are delighted to hear that you and your son are happy with the care and support provided by our personal assistants. Building a strong bond and ensuring comfort and reassurance, especially in managing anxiety, are at the heart of what we strive to achieve. It's wonderful to know that transitions between PAs have been smooth and that our team has been responsive and flexible to your needs. Your acknowledgement of our team's friendliness and compassion means a lot to us and we will continue to prioritise your son's well-being and comfort. Thank you for trusting us to provide care for your son!
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Treated with Dignity
Value for Money
Review from C C (Client) published on 7 October 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from I A (Client) assisted by family/friend published on 30 September 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Rosemond Thomas, Director at Aegys Smart Care
Thank you for taking the time to share your feedback regarding your experience with Aegys Smart Care. We're thrilled to hear that our carers have been able to provide you with a positive experience since December 2023. Your kind words about their professionalism and genuine care mean a lot to us. We appreciate your comments regarding the calculation of charges. We strive to be transparent in our pricing, and your feedback helps us identify areas where we can improve. We understand that unexpected costs can be frustrating. It's also encouraging to hear that our carers are willing to go above and beyond by working longer hours to meet your needs. Our team's commitment to providing exceptional care is a priority, and we are glad that it has made a difference in your experience. If you have any further concerns or suggestions, please don't hesitate to reach out. We value your feedback and are dedicated to continuously improving our services.
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Treated with Dignity
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Review from Leo C (Son of Client) published on 25 October 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
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Management
Treated with Dignity
Value for Money
Review from G S (Client) published on 11 September 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from H L (Son of Client) published on 4 October 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Akua Buabeng, Registered Home Manager at Aegys Smart Care
A sincere thank you for your amazing review, we really appreciate it. It was an honour to take care of your dad. He is just a delightful soul.
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Review from Norman E (Son of Client) published on 23 August 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Riona Singh, Head of Marketing at Aegys Smart Care
Dearest Norman, on behalf of our registered manager and the Aegys Smart Care Team we sincerely thank you for your review and the opportunity to take care of your dad. Kind regards.
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Treated with Dignity
Value for Money
The Review Score of 9.5 (9.467) out of 10 for Aegys Smart Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.967 for Aegys Smart Care is calculated as follows: ( (29 Excellents x 5) + (1 Goods x 4) ) ÷ 30 Ratings = 4.967
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Aegys Smart Care is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Nov 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Manager
Joined: 2019
Rosemond Thomas: Registered Manager of Aegys Smart Care
Rosemond Thomas is the dedicated Registered Manager at Aegys Smart Care, bringing over 12 years of rich experience in nursing and patient care across various healthcare settings. As a Registered Nurse, Rosemond has honed her skills in both acute hospital environments and community-based care, demonstrating a deep commitment to improving the lives of her patients and service users.
Before her nursing career, Rosemond gained valuable experience working as a Carer in hospitals and homes for individuals with learning disabilities. Her hands-on experience in these roles provided her with a profound understanding of the needs and challenges faced by those requiring care, further fuelling her passion for making a difference in the lives of others.
In her managerial roles, Rosemond has been instrumental in recruiting skilled care staff, overseeing healthcare-related training, and ensuring that staff competencies meet the highest standards. She has also taken on responsibilities in complaint resolution, policy review, and quality assurance, working closely with other professionals to uphold the standards of care within the organizations she has served.
Rosemond’s experience extends beyond London, where she has lived and worked for most of her life. She has travelled to various parts of the country, including South Tyneside, Cornwall, Plymouth, Swindon, and Manchester, working as part of district nursing teams to support communities in need. This breadth of experience has equipped her with a unique perspective on care delivery across different regions.
With a wealth of experience and a genuine passion for caregiving, Rosemond established Aegys Smart Care to provide high-quality, personalized care services within her community and beyond. Her leadership ensures that Aegys Smart Care remains committed to delivering exceptional care, tailored to the individual needs of each service user.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Aegys Smart Care to verify any information. View our terms and conditions. Aegys Smart Care has a Platinum Service – more info.
