Hope In Care Services

Peak House, Greaves Road, Rotherham S61 1SZ
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9.7 7 Reviews
  • Hope In Care Services, Rotherham
Hope In Care Services are based in Rotherham, Sheffield and Derby. The team deliver home care and Supported Living services in the surrounding areas.

The experienced team provide person-centred, quality care for a variety of needs including learning disabilities, dementia care, physical disabilities, complex care, elderly care and help for mental health conditions. Care plans are based on the individual needs of each person, ensuring they receive the care they need in a way that they feel comfortable and happy with.

The team also work closely with the person's loved ones and any other professionals involved in their care, striving to deliver a service that enhances people's lives as well as meeting their care requirements. They specialise in working with service users with mental health issues, hoarding, and other complex health needs. They use a strengths based approach in all are care provision, supporting client to build on these strengths and develop new skills and independence. They also pride themselves in supporting client with their physical health needs, ensure that annual physical health checks are complete, they also have a physical health lead within the team to support and ensure that your physical health needs are met.

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Care Provided by Hope In Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Hope In Care Services Ltd
  • Person in charge
  • Adelaide Chibanda (Manager)
  • Admission Criteria
    • We only provide care to adults not children.

Funding & Fees Guide for Hope In Care Services

  • Prices

  • Our fees depend on the complexity and need but generally start at £24 per hour inclusive of travel although this may be reviewed depending on individual assessment.

  • Please contact the office for our full fee schedule..

Hope In Care Services Reviews (7)

9.7

Hope In Care Services has a Review Score of 9.7 (9.652) out of 10, based on 7 reviews in the last 2 years. Over all time Hope In Care Services has 7 reviews.

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Review from R H (Son of Client) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided for my mum was excellent. Nothing was too much trouble. All the staff are friendly with warm and caring personalities. I would highly recommend Hope In Care services to everyone!

Reply from Adelaide Chibanda, Registered manager at Hope In Care Services

Our team at Hope In Care Services strives to provide the highest level of care and compassion, and your feedback reaffirms the hard work we put into our daily practice. Knowing that we were able to make a positive impact on your mother's health and well-being truly means a lot to us


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Review from K G (Granddaughter of Client) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hope In Care Services have been more than amazing. I am more than happy with the care my Grandfather receives. Communication is fantastic.

Reply from Adelaide Chibanda, Registered manager at Hope In Care Services

Thank you for your lovely review and for entrusting us with your Grandfather's care. It's important to us that you are informed and kept updated on his progress or any concerns in a timely manner. At HICS we always aim to work with people and their loved ones to ensure we understand your needs and we agree how we can support you to meet them. We look forward to continuing to work with you all.


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Review from Janet C (Wife of Client) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the staff. They are always on time, extremely well trained, caring, and are always conscious of maintaining client dignity. If I need to change the time they are always obliging. Best care company that we have used in the past 8 years and we've tried a few.

Reply from Adelaide Chibanda, Registered manager at Hope In Care Services

Thank you so much it’s been an honour being of service to you.
We welcome your feedback as we are constantly striving to offer excellence in our care provision ensuring staff are equipped to provide the necessary support required.
We look forward to continuing to work with you.


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Review from R R (Sister of Client) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is very, very lucky to have such care with Hope In Care Services. The carers are experienced and dedicated in their work. Always polite and friendly towards all. I would recommend home care to anyone who needs care without hesitation. Keep up the work. Best wishes.

Reply from Adelaide Chibanda, Registered manager at Hope In Care Services

Thank you for your lovely feedback it’s been a pleasure to care for your sister and it’s a true testament to the quality of care we aim to provide for everyone we provide care to.


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Review from R H (Son of Client) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are really pleased with the work carried out by Hope In Care Services. They have always shown a great deal of care and support to both my family and my father in particular. Nothing is too much trouble for the carers visiting, no matter what time of day or night. I cannot recommend them highly enough.

Reply from Adelaide Chibanda, Registered manager at Hope In Care Services

Thank you for your kind review, we strive to deliver high quality care all the time. Our carers are recruited, checked, trained to deliver excellent care. Your father is a pleasure to work with and we look forward to continuing to work with you.


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Review from Terry C (Brother of Client) published on 28 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager was very informative, and described what was happening and plans for the future and going forward with the care being provided, nothing is too much trouble, they will contact me if they have to and let me know what is happening. The management and staff go above and beyond caring for my
brother.

Reply from Adelaide, Registered Manager at Hope In Care Services

Thank you for your kind feedback, we strive to deliver high quality care all the time and we are glad we have been able meet both your needs.


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Review from Carol P (Sister of Client) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All satisfactory. Staff are caring and on time.

Reply from Adelaide Chibanda, Registered manager at Hope In Care Services

Thank you for your feedback, we will continue to strive to deliver a high quality service.


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Current Review Score: 9.7 (9.652)

Overview of Review Score

The Review Score of 9.7 (9.652) out of 10 for Hope In Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.952 for Hope In Care Services is calculated as follows: ( (40 Excellents x 5) + (2 Goods x 4) ) ÷ 42 Ratings = 4.952

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Hope In Care Services is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Hope In Care Services

What Type of Services does Hope In Care Services offer?

Hope In Care Services offers Home Care.

How many Carers does Hope In Care Services employ?

Hope In Care Services employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hope In Care Services to verify any information. View our terms and conditions. Hope In Care Services has an Enhanced Service – more info.