Right at Home (Hillingdon & Uxbridge)

Citibase Uxbridge, The Atrium, 1 Harefield Road, Uxbridge UB8 1PH
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Top 20 award
9.9 24 Reviews
  • Right at Home (Hillingdon & Uxbridge), Uxbridge
Right at Home Hillingdon & Uxbridge provides high-quality, person-centred care that allows older adults to feel safe, respected, and supported in the comfort of their own homes. From help with daily tasks and friendly companionship to more involved personal care, every service is delivered with kindness and dignity.

Care plans are tailored to each individual, taking into account their unique needs, preferences, and routines. CareGivers are local, carefully selected individuals who genuinely enjoy supporting others, and clients are thoughtfully matched to promote trust and continuity. The team has extensive experience supporting people living with dementia, focusing on familiar routines and consistent care to help reduce confusion and bring peace of mind to families.

As an award-winning home care provider, Right at Home Hillingdon & Uxbridge offers a full range of services—from flexible hourly visits to full-time live-in care. Feedback from families often highlights the positive difference these services make and the comfort that comes from knowing their loved ones are well cared for.

Support is available throughout Hillingdon, Uxbridge, Ickenham, and surrounding areas. For anyone exploring home care options, a friendly, no-obligation conversation is just a call away.

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Care Provided by Right at Home (Hillingdon & Uxbridge)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Mahi Shettiar (Managing Director)

Funding & Fees Guide for Right at Home (Hillingdon & Uxbridge)

  • Prices

  • From £29 per hour

  • Real care starts with a real conversation – call us today and feel the difference: 01895 549800

Right at Home (Hillingdon & Uxbridge) Reviews (24)

Total of 24, showing 21-24
9.9

Right at Home (Hillingdon & Uxbridge) has a Review Score of 9.9 (9.949) out of 10, based on 17 reviews in the last 2 years. Over all time Right at Home (Hillingdon & Uxbridge) has 24 reviews.

Overall Experience

  • 23
  • 1
  • 0
  • 0
  • 0

Date Published

24
5
10
17
7

Review from E V (Client) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Superb service, excellent carer, great customer service, it's easy to communicate with the management in the way I prefer. I'm happy customer. The carer is very helpful, caring, professional and polite

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

It is so wonderful to hear such wonderful feedback about your carer! Thank you for taking the time to write such an excellent review for us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D H (Client) published on 22 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had no issues whatsoever with the service I have received. Very friendly and approachable.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for taking the time to write a 5* review for us! It is really important to us to support our clients to stay safe and secure.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from Nick P (Son of Client) published on 15 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Kanti S (Daughter of Client) published on 11 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service we received was excellent. Very good attention and kindness to my parent. Timekeeping was very prompt, we found the carers to be very flexible in meeting the parent's needs personally and in cleaning.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you so much for your wonderful review. We will pass this over to our team who will be delighted.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.949)

Overview of Review Score

The Review Score of 9.9 (9.949) out of 10 for Right at Home (Hillingdon & Uxbridge) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.949 for Right at Home (Hillingdon & Uxbridge) is calculated as follows: ( (94 Excellents x 5) + (5 Goods x 4) ) ÷ 99 Ratings = 4.949

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home (Hillingdon & Uxbridge) is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (11)

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Meet the Team (2)

Verity

Verity Carrington

Job Title: Registered Manager

Joined: 2023

Verity began her career in the Health Care Sector in 2005 as a domiciliary care worker, gaining experience in homes, residential units, and hospital wards. Personal experience with caregiving for a late husband has given a unique understanding of the challenges families face when seeking care. This has driven a strong commitment to providing dignified and compassionate care for clients, while ensuring staff feel valued for their important work.


Outside of work, Verity is passionate about music, performing in a charity choir, playing the flute, and attending live music events. Enjoying countryside walks and spending time with family and friends are also her cherished activities.


Mahi

Mahi Shettiar

Job Title: Managing Director

Joined: 2022

I set this business up with the aim of improving the quality of life of all of those we care for. We truly believe that everyone deserves the right to dignified quality care. I think it is important to give the same service you would expect for yourself or one of your loved ones. With the right care in our own homes, a person can maintain their independence and quality of life for longer.


Nothing but the best should suffice for any member of your family or someone you care for.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Hillingdon & Uxbridge) to verify any information. View our terms and conditions. Right at Home (Hillingdon & Uxbridge) has a Platinum Service – more info.