Ashbee Home Care Ltd

9 Stainforth Close, Weymouth DT4 0SY
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10 27 Reviews
  • Ashbee Home Care Ltd, Weymouth
Ashbee Home Care is a friendly, family-run Domiciliary Care Service; providing compassionate, personalised care, enabling you to live independently at home.

Registered and approved to deliver care by CQC, Ashbee Home Care look after their users in a way they would expect theirr own family to be looked after; serving but not limited to elderly adults or those living with dementia, sensory impairment, physical disabilities, terminal illness within the Weymouth, Portland and Dorchester area.

Care Provided by Ashbee Home Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Ashbee Home Care Ltd
  • Person in charge
  • Kevin Ashby (Registered Manager)

Funding & Fees Guide for Ashbee Home Care Ltd

  • Prices
  • Fees are to be discussed on an individual basis with clients and their representatives, following discussion and assessment planning.


    A tailored care plan would be agreed and prices set according to client needs.


Total of 27, showing 1-20
10

Ashbee Home Care Ltd has a Review Score of 10 (10.000) out of 10, based on 18 reviews in the last 2 years. Over all time Ashbee Home Care Ltd has 27 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The whole team at Ashbee Home Care were superb. The care, kindness and compassion they showed towards my father was incredible. They were all very professional with their duty of care and support they provided but delivered it with a personal touch and we cannot thank them enough. We couldn't have asked
for a better company or team to help. They truly are the best care team I have come across and should set the bar for all others across the country.
Thank you for your support.

Reply from Kevin Ashby, Paramedic at Ashbee Home Care Ltd

Thank you so much for your incredible review. We feel so lucky to be able to make a difference and reading such kind words, makes everything we do, so rewarding. Your Dad was an inspirational man, who we/the team are very grateful to have been lucky enough to get to know and care for. Thank you again for your kind words, which have touched us and the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

I live a long way away from my stepdad. Mum died suddenly leaving my stepdad on his own and needing additional support that I am unable to provide. The service is professional and supportive, caring and compassionate. They really care about their client's needs and have been so supportive as we navigate
this difficult period.

Reply from Emma Ashby, Care Manager at Ashbee Home Care Ltd

Thank you so much for your kind words. We're pleased that our input has helped you all as a family. Your Stepdad is a pleasure to look after and as I am sure you know yourself, a joy to be around. Thank you too for your responsiveness in getting any requests made acted upon so quickly so that we can assist in making his life as comfortable and happy as possible.


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Overall Experience  Overall Experience 5.0 out of 5

My stepdad, who has limited mobility, was living on his own after my mother passed away suddenly. He was initially reactant to have any help as they were always independent, but after he had a fall it quickly became apparent we desperately needed some care assistance for him (both my sister and I live
several hours away). From the start, when contacted they were kind and understanding of his needs. It gives us tremendous reassurance to hear how grateful he is for all the professional care and assistance he receives from the care workers, whilst still respecting his desire for his own independence in aspects of his life. Recently they've gone out of their way to ensure he is getting appropriate medication from his GP and helping him with getting the best possible assistance from the occupational therapy team at the NHS. It gives us great reassurance to know he is getting such tremendous care with constant updates on his wellbeing.

Reply from Emma Ashby, Care Manager at Ashbee Home Care Ltd

Thank you ever so much for your kind and thorough review. Hearing such lovely words means a lot to us and our team. Your Stepdad is a pleasure and I know the whole team very much enjoys his visits. Thank you too, for your support with any requests so that we can work together to help your stepdad live comfortably at home. We are so pleased that you have felt reassured and hope our input continues to give you all peace of mind.


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Overall Experience  Overall Experience 5.0 out of 5

Ashbee Home Care has been outstanding in the care they provide me and at a very difficult time in my life. The care staff that come to see me have adapted to all my care needs and preferences. They are professional, caring, kind and always manage to put a smile on my face. The manager and his management
team are fantastic and could not be more helpful. I would highly recommend this company if you are looking for care.

Reply from Kevin Ashby, Paramedic at Ashbee Home Care Ltd

Thank you so much for your kind words about our care and management team. It has been a pleasure to care for and support you during your difficult time. We know that the carers love visiting you each day, especially for those hot chocolate mornings! We look forward to continuing to support you. Take Care.


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Overall Experience  Overall Experience 5.0 out of 5

Ashbee Home Care has been outstanding! We have used their services for the last year to help with our family member who has dementia with associated anger and paranoia. They have managed to build a friendship with her in spite of resistance to needing care and challenging behaviour. We are so grateful
we found Ashbee at a time when we were struggling with caring for ourselves. They are a small friendly and very caring team and we definitely recommend their services.

Reply from Kevin Ashby, Paramedic at Ashbee Home Care Ltd

Thank you Andrea for your very kind review. It has been a pleasure to work with you in order to help create a stable environment and it has been rewarding for the whole team to have been able to make a difference to see some positive changes. We are so pleased to have been able to make a difference for you as a family too. Take care and speak soon.


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Overall Experience  Overall Experience 5.0 out of 5

My sister and I were very anxious when we realised Dad needed more care at home than we could provide.
We were anxious about who would be in his home when we couldn't. We knew it was important to find people who genuinely cared. When we met the manager and his wife we realised it was an agency driven
by the passion of wanting to do it right.
It is hard to describe the relief we felt as the manager and his wife took time to get to know Dad, and they focused on what made him happy- especially when he returned home from hospital where he probably contracted COVID-19.
The team worked on helping my Dad regain his strength and sense of humour.
The Ashbee agency is worth every penny, you could not ask for more. They are proactive in their approach and know how to access the right people to make things happen. If they have vacancies and your loved ones need care I would highly recommend them.

Reply from Emma Ashby, Care Manager at Ashbee Home Care Ltd

Many thanks for your wonderful review. Your Dad is an absolute gent and I know I speak for the whole team when I say, a joy to care for, with a lovely sense of humour too! We all very much value your kindness and support also, in helping us with any requests made to ensure that your Dad has everything needed to keep him safe and happy at home. Take care and thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

Home care has had many negative headlines recently and so the thought of getting help for my elderly Mum was daunting. Thankfully, Ashbee Homecare was recommended to me and I am so grateful. The carers have all been outstanding providing professional care above and beyond. I would not hesitate to recommend
management and their wonderful team.

Reply from Kevin Ashby, Paramedic at Ashbee Home Care Ltd

Thank you ever so much for taking the time to leave such kind words about the care provided to your very special Mother. It was a privilege to be trusted to look after her and I know that her humour brought a lot of joy to the team each day. Your kind words mean the world to us. Take care.


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Overall Experience  Overall Experience 5.0 out of 5

We never thought such an amazing care company existed as this - above and beyond our expectations in every way. Professional, kind, caring, and reliable, the whole team gave us confidence that Mum had the very best care. Do not hesitate to use this wonderful care service.

Reply from Kevin Ashby, Paramedic at Ashbee Home Care Ltd

Thank you very much for such a touching review. We know it can feel daunting when you trust others to look after your loved ones and we were pleased to have been able to support you and your mother during her time of need. It was a pleasure to work alongside you and your sister to ensure the best care could be given. She was a very special lady and a pleasure to look after. Take care.


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Overall Experience  Overall Experience 5.0 out of 5

Ashbee have proved to be excellent in the care they are giving our mother in Weymouth. The team caring for our mother have really got to know her and are able to help her in a very practical, engaging and cheerful way. They focus on achieving the outcomes agreed upon, with encouragement when needed,
rather than just recording 'client declined' which we have seen elsewhere. As a small and experienced team, there is consistency in who is visiting and the care provided, backed up by clear management and what appears to be a strong set of values. Although it is a small team, all shifts have always been fully covered. We are very pleased to have engaged Ashbee and can thoroughly recommend them.

Reply from Kevin Ashby, Paramedic at Ashbee Home Care Ltd

Thank you for your very kind review. I speak for the whole team when I say that your mother is a delight to visit and care for. It is so rewarding to read such positive words about us and our team. It is equally as nice to work alongside you and your sister to achieve optimal care for your mother. We look forward to continuing to do so in the future.


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Overall Experience  Overall Experience 5.0 out of 5

The Ashbee team have simply been outstanding in their care, compassion, cheerfulness, support and encouragement. They have all been a joy to work. They have taken on board my husband’s complex needs and medical history and worked with him to regain his strength, mobility and confidence. We can’t thank
them enough. Worth every single penny.

Reply from Emma Ashby, Care Manager at Ashbee Home Care Ltd

Thank you so much for your very kind review. Working with you and your husband is a pleasure for us, and our whole team. It has been wonderful to support you both and the progress made. It has been a joy for all who visit you, and you both certainly brighten up the team's day.


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Overall Experience  Overall Experience 5.0 out of 5

Outstanding kindness and professional approach. Caring, cheerful, encouraging, positive, happy and thorough. No task is too much, dressing, changing clothes, washing and encouraging exercises. We are delighted to have welcomed all our Ashbee carers into our family.

Reply from Kevin Ashby, Paramedic at Ashbee Home Care Ltd

Thank you so much for your lovely review. It is a pleasure visiting you and watching you progress so well. Thank you for making the whole team so welcome within your family home - they truly enjoy visiting and caring for you.


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Overall Experience  Overall Experience 5.0 out of 5

The team at Ashbee Home Care have literally been life savers for me and my parents. They are so professional, reliable and best of all friendly and supportive. It's so reassuring to have a team with such a wealth of knowledge and previous medical experience, they literally are part of the family now.
I love that it's a smaller team as Mum and Dad have bonded so well with them all and love their visits - we wouldn't have been able to deal with the last year if it wasn't for their help and I'm so grateful I found them.

Reply from Emma Ashby, Care Manager at Ashbee Home Care Ltd

Thank you so much for your lovely words, they mean the world to us and the team. Working with you, and your parents has been our pleasure and we feel so happy to have been able to make a difference to you all.
Take care.


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Overall Experience  Overall Experience 5.0 out of 5

We chose this private care service after considering a number of providers. They stood out because all of their employees had past NHS experience. The initial response from the owners was caring and helpful following which they undertook an initial review in which they highlighted many of the concerns
that existed. Since starting they have produced a comprehensive care plan, maintained good records, offer help and support with empathy and provided regular feedback to the whole family. We live over 5 hours away and the positive way they have encouraged recovery has eased our concerns and we can now see positive progress. Nothing seems too much trouble for them, including talking with doctors, district nurses and occupational health. They discussed and agreed to increase hours when needed, with them offering to reduce hours back now that positive progress has been made. No hesitation in recommending to another family member when support with return from hospitalisation was needed.

Reply from Kevin Ashby, Paramedic at Ashbee Home Care Ltd

Thank you for your very kind review. It is so rewarding reading how well cared for and supported you feel. It is a privilege to be welcomed into your parent's home and our team very much enjoy their visits. Thank you again, for your very kind words.


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Overall Experience  Overall Experience 5.0 out of 5

Ashbee Home Care support my elderly mum to continue to live independently. Ashbee are a small but dedicated team, highly professional, reliable and punctual and who not only provide care for my mum but actually care about her. Mum has mainly had the same carer throughout and this consistency has helped
build a bond between the two where there is trust, openness, kindness and often humour. Although there are set things to do and routines to follow there is a good degree of flexibility and adaptability when my mum wants other things done and I know my mum is really grateful for this and communication is the key with Ashbee - whenever there is a potential problem/concern it is nipped in the bud quickly. Mum is listened to and the family are informed so we can all look for and discuss possible solutions and compromises can be agreed which keeps Mum safe, happy and able to continue living independently. Thank you Ashbee on behalf of my mum and the family for the excellent service you provide

Reply from Emma Ashby, Care Manager at Ashbee Home Care Ltd

Thank you very much for taking the time to write such a kind and thorough review. It is a pleasure working together as a team with you, your mother, and the rest of the family, to ensure she is happy, safe and well looked after. Your mother is a joy to care for and we enjoy her visits as much as she does.


Take care and speak soon.


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Overall Experience  Overall Experience 5.0 out of 5

We count ourselves very lucky to have found Ashbee Home Care Ltd to care for my mother-in-law. They are professional, caring and consistent in the level of care they provide which ensures that she is able to safely continue to live at home. Their communication is excellent so that the family have developed
a great relationship with the team. Consistent carers have ensured that they are able to bring things to our attention that require action, along with suggestions for good solutions. They have gone above and beyond anything we could have expected including calling for an ambulance in an emergency and staying on to see it through. I cannot speak highly enough of Ashbee. They feel like a part of our family, and would highly recommend them.

Reply from Emma Ashby, Care Manager at Ashbee Home Care Ltd

Thank you for your very kind review and recommendation.


Caring for your mother in law is an absolute pleasure and we are pleased to hear you feel so happy with the service provided. It is a privilege to hear you feel that our team are part of your family.


Many thanks
Emma


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Overall Experience  Overall Experience 5.0 out of 5

Can’t speak highly enough of the care given daily to my 88-year-old mother. Their communication with family members is excellent. She is fortunate to see the same two carers daily since her care began last December and we consider ourselves very lucky to have found such a professional, caring company
that goes beyond our expectations.

Reply from Kevin Ashby, Paramedic at Ashbee Home Care Ltd

Many thanks for your very kind words. It is so nice to read how happy you feel with the care provided to your mother. Our team very much look forward to seeing her every day, she is a lovely lady and a delight to be around.
Take care.


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Overall Experience  Overall Experience 5.0 out of 5

Ashbee Home Care is a service above and beyond everything that we were expecting when we needed care for my husband. They not only looked after him they also made sure I was ok while he was in hospital and at home. The family would recommend them as they have become part of us and we look forward to
them coming in. If you need some help nothing is too much trouble for them.

Reply from Kevin Ashby, Paramedic at Ashbee Home Care Ltd

Thank you for your wonderful review, it is so nice to read how happy you and your husband feel with the care and support you receive from our team, who very much enjoy their visits with you both too. It has been wonderful to see how well your husband has progressed since leaving the hospital and we look forward to seeing this continue. Take care.


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Overall Experience  Overall Experience 5.0 out of 5

We began using Ashbee when the company we were using were not consistent in their care. The difference in my mother was very obvious from day one. She was a lot happier and looked forward to the visits. She was brighter and it was lovely to hear her laugh again. The team were excellent in communicating
any concerns and nothing was too much trouble. I would recommend them to anyone looking for a care company to look after a relative or friend.

Reply from Kevin Ashby, Paramedic at Ashbee Home Care Ltd

Thank you for your very kind review. Your mother was an absolute pleasure to care for and a delight to be around.
As a team, we have many fond memories of your mother; seeing her so happy, tapping her foot and singing along when we brought the choir into her lounge, our lovely walks outside and especially her infectious laughter! Take care.


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Overall Experience  Overall Experience 5.0 out of 5

We were very very pleased with the care which we received. They were helpful, respectful and sensitive to our needs. Nothing was too much trouble. Their daily visit was a highlight of my husband's day - and mine! It was comforting to have an experienced person coming into the house which often gave
me the opportunity to have much-needed time out of the house. I would have no hesitation in recommending them. They were brilliant!

Reply from Kevin Ashby, Paramedic/Registered Manager at Ashbee Home Care Ltd

Thank you Pat and family for welcoming us into your home and making our visits such a pleasure. We are so pleased you felt our visits helped to support you all as this is what we strive for as a team and very important to us - so thank you for your very kind words. Thinking of you all. Take care.


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Overall Experience  Overall Experience 5.0 out of 5

So happy to have found Ashbee Home Care, we have been using them now for over 6 months and they feel like part of the family. Nothing is too much trouble and they go above and beyond in the support they provide for my mum, she really looks forward to their visits, they are just so kind and caring and
keep in regular contact with me. Knowing my mum is being so well cared for gives me peace of mind. Highly recommend Ashbee Home Care.

Reply from Emma Ashby, Care Manager at Ashbee Home Care Ltd

Many thanks Michelle for your kind and thoughtful review. Your parents are a delight to be around and we look forward to visiting them each day. It is lovely to hear how well supported you feel as this is something we try our best to achieve. It is a pleasure to have been allowed to become part of your family. Take care,
Ashbee Home Care.


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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Ashbee Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Ashbee Home Care Ltd is calculated as follows: ( (108 Excellents x 5) ) ÷ 108 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ashbee Home Care Ltd is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (6)

Kevin

Kevin Ashby

Job Title: Registered Manager

Joined: 2022

Kevin Ashby is a Registered Paramedic, working for the local community. Kevin is Director and Registered Manager for Ashbee Home Care Ltd.


He also provides personal care to our clients, ensuring individual needs are met and that all clients feel comfortable and at ease.


Kevin is passionate about providing high-quality care in a way that he would expect his own family to be looked after and this is something that is expected from all carers employed by Ashbee Home Care.


Emma

Emma Ashby

Job Title: Care Manager

Joined: 2022

Emma Ashby is both Company Director and Care Manager for Ashbee Home Care.


Having worked for the NHS for 20+ years in both administrative and clinical roles, Emma is experienced in all aspects of care and business organisation.


Emma is passionate about providing top-quality service to our users, showing compassion and reassurance to all clients and their family members, and ensuring that all needs are met to a high and caring standard, which she would prefer if it were her own family member.


Maria

Maria Lockhart

Job Title: Assistant Manager

Joined: 2022

Maria has over 20 years of experience working in caring roles within a local hospital and within a residential care home setting and has a wide range of knowledge about varying care needs. Maria is a kind, empathetic carer, who takes pride in making a difference to others; ensuring clients feel happy and well cared for.


Maria is a valued member of the team, amongst clients and colleagues.


Lee

Lee Taylor

Job Title: Home Care Supervisor

Joined: 2023

Lee is a kind, caring and cheerful member of the team, who is popular amongst clients and their relatives.


Lee has experience with working around people in supportive roles and is a fantastic carer with his attention to detail and ability to make a difference in the quality of life of those he cares for.


Lee is a very much valued member of the team!


Zoe

Zoe Churchill

Job Title: Home Care Assistant

Joined: 2022

Zoe has vast experience working within caring roles; both in residential care home settings and within the community and has a wide range of knowledge around varying care needs. Zoe is described by our clients as kind, charismatic and passionate about being a carer and we are proud to say that this goes a long way in making them feel safe and well cared for.


Zoe is a valued member of the team, amongst clients and colleagues.


Julie

Julie Tigwell

Job Title: Home Care Assistant

Joined: 2023

Julie has many years of experience working as a Carer, before taking on a management role within the care industry. Later, Julie worked for the Home Office in a role that required excellent communication skills when managing challenging behaviours, before relocating to Dorset to be closer to family. Julie wanted to return to her role as a carer, which she found more rewarding and fulfilling previously, and it is at this time, that she joined our team.


Julie is a genuine and kind person, who has a good understanding of the needs of those she cares for. Clients describe Julie as friendly, kind and very caring!


Julie is a valued member of the team, amongst clients and colleagues.


Frequently Asked Questions about Ashbee Home Care Ltd

What Type of Services does Ashbee Home Care Ltd offer?

Ashbee Home Care Ltd offers Home Care.

How many Carers does Ashbee Home Care Ltd employ?

Ashbee Home Care Ltd employs 5 carers.