Ashbee Home Care Ltd

9 Stainforth Close, Weymouth DT4 0SY
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Top 20 award
10 27 Reviews
  • Ashbee Home Care Ltd, Weymouth
Ashbee Home Care is a friendly, family-run Domiciliary Care Service; providing compassionate, personalised care, enabling you to live independently at home.

Registered and approved to deliver care by CQC, Ashbee Home Care look after their users in a way they would expect theirr own family to be looked after; serving but not limited to elderly adults or those living with dementia, sensory impairment, physical disabilities, terminal illness within the Weymouth, Portland and Dorchester area.

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Care Provided by Ashbee Home Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Ashbee Home Care Ltd
  • Person in charge
  • Kevin Ashby (Registered Manager)

Funding & Fees Guide for Ashbee Home Care Ltd

  • Prices

  • Fees are to be discussed on an individual basis with clients and their representatives, following discussion and assessment planning.


    A tailored care plan would be agreed and prices set according to client needs.

Ashbee Home Care Ltd Reviews (27)

Total of 27, showing 21-27
10

Ashbee Home Care Ltd has a Review Score of 10 (10.000) out of 10, based on 18 reviews in the last 2 years. Over all time Ashbee Home Care Ltd has 27 reviews.

Overall Experience

  • 27
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Review from Jean C (Client) published on 10 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention I get from the personnel of Ashbee Home Care is second to none. They willingly help my husband who is partially disabled. Their reliability and patience relaxes me for the day and the evening. We look forward to their visits.

Reply from Kevin Ashby, Paramedic at Ashbee Home Care Ltd

Thank you so much for your lovely comments, Jean. You are both a pleasure to visit and we look forward to seeing you each day. Take care Emma, Kevin and team.


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Review from N M (Son of Client) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashbee Home Care provide domestic care services to my 85-year-old mother and because her mobility has been reduced she finds certain tasks and getting out difficult. I live 100 miles away so having a regular visit provides me with a regular update as to her well-being and is something that I value.
Communication with the company is excellent are very accessible through the company communication channels. My mother has a good relationship with her carer and of most importance, she is very satisfied with the service.

Reply from Kevin Ashby, Paramedic at Ashbee Home Care Ltd

Many thanks for taking the time to leave a review regarding the care provided for your lovely Mum. She is a delight to work with and we know her Carer enjoys her visits just as much as your Mum does. Take care.


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Review from S P (Daughter of Client) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Ashbee Home Care. They came into the hospital to introduce themselves to mum and from there they treated her with kindness and respect. My mum is a very proud lady who can be quite difficult, but the carers she had always managed to get a smile out of her and were caring and
patient with her. Nothing is too much trouble for them and not only did they care for mum, but they were also an invaluable support to me at a very difficult time.

Reply from Kevin Ashby, Paramedic at Ashbee Home Care Ltd

Many thanks for taking the time to leave feedback regarding the care provided for your Mum. It was an absolute pleasure to look after her and to hear that your Mum and you both felt well supported, is everything we hope to achieve so we are very happy you feel this way. Take care, Kevin, Emma and Care Team.


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Review from C D (Daughter of Client) published on 12 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a wonderful, caring and compassionate provider of care and support, not only for my dad who has vascular dementia, but supporting my mum as well. Overall the service and support provided gives the whole family peace of mind, knowing your loved ones are being so well looked after and enabling them
to stay in their home environment which is absolutely vital. Thank you to the manager and two members of staff in particular for the professionalism, care and compassion shown to our family, which gives us confidence they are being extremely well cared for, as we live further away in Plymouth so not easy to be hands-on. Highly recommend, thank you.

Reply from Emma Ashby, Care Manager at Ashbee Home Care Ltd

Many thanks for your very kind review. We really appreciate you taking the time out to share your experience regarding the care received and support given. It is so rewarding for the whole team to read such kind words and to know that both you as a family, and your parents all feel well supported, cared for and safe; this is what we strive for so we are delighted to hear this. You are all a pleasure to work with and your Mum and Dad are a joy to be around. Take care.


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Review from Paul D (Son of Client) published on 14 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although only providing two hours of care per day for my elderly mother, the service the Care Manager provides is exceptional. She is relentless in her aim to optimise care, both in the time she spends with my mother and also liaising with other care and health services, to ensure that Mum's total care
package is as good as practically possible. She leaves no stone unturned in her pursuit of the best possible service for my mother. Feedback is incredibly thorough and thoughtful, she is so caring, it's as if she's one of the family.

Reply from Emma Ashby, Care Manager at Ashbee Home Care Ltd

Many thanks Paul for your very kind review. I enjoy working with your mum and I am so happy to hear you can feel reassured that she is well cared for, safe and happy. Looking after our ladies and gents as if they were our own family is something that we strive for and expect to be at the forefront of all employed carers' minds and so it is very rewarding to hear that you feel this way. It is an absolute pleasure working with you to achieve the best quality of life possible for your mum. Best wishes, Emma.


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Review from Marie Y (Daughter of Client) published on 13 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So very happy to have found such a compassionate and caring company, nothing is too much trouble. My dad has vascular dementia and the care he receives is 1st class. He really looks forward to his regular home care visits. The manager is very caring and patient and takes the utmost pride in his work,
I know if I have any questions I can give them a call. I would highly recommend this company.

Reply from Kevin Ashby, Registered Manager / Paramedic at Ashbee Home Care Ltd

What a lovely review - thank you so much. It is so rewarding to hear we are making such a positive impact and to read that you know you can always get in touch should you need to. It is also really nice to hear that your dad looks forward to our visits as much as we look forward to seeing both him, and your mum. First-class care is what we strive for, so this comment is really satisfying!
We look forward to continuing to care for your dad and offer the best quality of life for him as possible. Thank you very much for your kind words. Best wishes.


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Review from J B (Friend of Client) published on 13 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashbee Home Care began caring for a close friend of mine, who has no local family to support her. We felt at ease with this company as soon as we met them. They came across as kind, caring and a genuine passion about providing good care. I have to say, they have not only lived up to this, but exceeded
our expectations. They have turned my friend's life around for the better. She now feels safe living at home, and has a much better quality of life. I cannot recommend Ashbee Home Care highly enough and feel very lucky to have found such kind and professional team. Thank you Ashbee Home Care!

Reply from Kevin Ashby, Paramedic at Ashbee Home Care Ltd

It is so rewarding and satisfying to hear we are making such a positive impact and to read such a lovely review - we really appreciate you taking the time to share your friend's experience with us. We look forward to continuing to care for her and offer the best quality of life as possible. Thank you very much for your kind words. Best wishes, Kevin.


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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Ashbee Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Ashbee Home Care Ltd is calculated as follows: ( (108 Excellents x 5) ) ÷ 108 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ashbee Home Care Ltd is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

Top 20 Home Care Providers South West England 2024

Recipient: Ashbee Home Care Ltd

Date: Friday 31 May 2024 More details

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Meet the Team (6)

Kevin

Kevin Ashby

Job Title: Registered Manager

Joined: 2022

Kevin Ashby is a Registered Paramedic, working for the local community. Kevin is Director and Registered Manager for Ashbee Home Care Ltd.


He also provides personal care to our clients, ensuring individual needs are met and that all clients feel comfortable and at ease.


Kevin is passionate about providing high-quality care in a way that he would expect his own family to be looked after and this is something that is expected from all carers employed by Ashbee Home Care.


Emma

Emma Ashby

Job Title: Care Manager

Joined: 2022

Emma Ashby is both Company Director and Care Manager for Ashbee Home Care.


Having worked for the NHS for 20+ years in both administrative and clinical roles, Emma is experienced in all aspects of care and business organisation.


Emma is passionate about providing top-quality service to our users, showing compassion and reassurance to all clients and their family members, and ensuring that all needs are met to a high and caring standard, which she would prefer if it were her own family member.


Maria

Maria Lockhart

Job Title: Assistant Manager

Joined: 2022

Maria has over 20 years of experience working in caring roles within a local hospital and within a residential care home setting and has a wide range of knowledge about varying care needs. Maria is a kind, empathetic carer, who takes pride in making a difference to others; ensuring clients feel happy and well cared for.


Maria is a valued member of the team, amongst clients and colleagues.


Lee

Lee Taylor

Job Title: Home Care Supervisor

Joined: 2023

Lee is a kind, caring and cheerful member of the team, who is popular amongst clients and their relatives.


Lee has experience with working around people in supportive roles and is a fantastic carer with his attention to detail and ability to make a difference in the quality of life of those he cares for.


Lee is a very much valued member of the team!


Zoe

Zoe Churchill

Job Title: Home Care Assistant

Joined: 2022

Zoe has vast experience working within caring roles; both in residential care home settings and within the community and has a wide range of knowledge around varying care needs. Zoe is described by our clients as kind, charismatic and passionate about being a carer and we are proud to say that this goes a long way in making them feel safe and well cared for.


Zoe is a valued member of the team, amongst clients and colleagues.


Julie

Julie Tigwell

Job Title: Home Care Assistant

Joined: 2023

Julie has many years of experience working as a Carer, before taking on a management role within the care industry. Later, Julie worked for the Home Office in a role that required excellent communication skills when managing challenging behaviours, before relocating to Dorset to be closer to family. Julie wanted to return to her role as a carer, which she found more rewarding and fulfilling previously, and it is at this time, that she joined our team.


Julie is a genuine and kind person, who has a good understanding of the needs of those she cares for. Clients describe Julie as friendly, kind and very caring!


Julie is a valued member of the team, amongst clients and colleagues.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ashbee Home Care Ltd to verify any information. View our terms and conditions. Ashbee Home Care Ltd has a Platinum Service – more info.