Nadia Healthcare Services

45 Vicar Street, Falkirk FK1 1LL
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9.1 4 Reviews
  • Nadia Healthcare Services, Falkirk

Care Provided by Nadia Healthcare Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help
  • Older Person Care
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Nadia Healthcare Services Ltd
  • Person in charge
  • Diana Damba (Manager)

Nadia Healthcare Services Reviews (4)

9.1

Nadia Healthcare Services has a Review Score of 9.1 (9.068) out of 10, based on 4 reviews in the last 2 years. Over all time Nadia Healthcare Services has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
2
3
4
0
Overall Experience  Overall Experience 5.0 out of 5

Nadia Healthcare have looked after my dad for over a year, and I must say they were the best care company he has had. They did his personal care, gave him his medication and assisted with his meals. They were compassionate and very caring towards my dad, and he had a special bond with all of them, including
the owners/management. My dad loved to have a laugh with them all. The communication between Nadia Healthcare and myself was 1st class. So, Nadia, thank you so much for the care you gave to my dad. From myself and all the family.

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Overall Experience  Overall Experience 4.0 out of 5

Always found the staff polite, helpful, and friendly. Very supportive of our mum with progressing dementia.
Staff who attended regularly knew Mum well and managed to cope with her sometimes challenging bevhaviour.
Always left her settled and reassured.

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Overall Experience  Overall Experience 5.0 out of 5

The service provided by Nadia Healthcare was professional caring and empathetic towards my mother. The staff returned to do their visits regularly to prepare meals and assist with personal care they were respectful of her wishes. My mother enjoyed the chats with the staff too.

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Overall Experience  Overall Experience 5.0 out of 5

The care team at Nadia Healthcare Services looked after my mum for 7 months, providing personal care and meal preparation. All the carers who looked after Mum were compassionate, gracious and helpful. The care and attention they provided to Mum was excellent, and I could not have asked for a better
care company and group of carers to look after my mum.

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Current Review Score: 9.1 (9.068)

Overview of Review Score

The Review Score of 9.1 (9.068) out of 10 for Nadia Healthcare Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.818 for Nadia Healthcare Services is calculated as follows: ( (18 Excellents x 5) + (4 Goods x 4) ) ÷ 22 Ratings = 4.818

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nadia Healthcare Services is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 7 Jan 2025

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Adequate

(3)

How good is our staff team? Good

(4)

How good is our setting? Not Assessed

(0)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (0)

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Frequently Asked Questions about Nadia Healthcare Services

What Type of Services does Nadia Healthcare Services offer?

Nadia Healthcare Services offers Home Care.