Rynes Healthcare Ltd

Woodcote Community Centre, The Old Schoolhouse, Reading Road, Wallingford RG8 0QY
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8.5 5 Reviews
  • Rynes Healthcare Ltd, Wallingford
Rynes Healthcare provides a range of homecare services across Oxfordshire and Hertfordshire including live-in-care, long sits, night care, respite care and returning home from hospital services. They specialise in providing palliative care, caring for individuals living with dementia, and caring for individuals living with sensory impairment conditions.

They are a Nurse-led service provider that prioritises delivering high quality care and creating a safe environment for their service users.

The team is kind, compassionate and always positions clients in the centre of all services to maintain their independence and wellbeing.

Care Provided by Rynes Healthcare Ltd

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Rynes Healthcare Ltd
  • Person in charge
  • Sarah Mashozera (Registered Manager)

Funding & Fees Guide for Rynes Healthcare Ltd

  • Prices
  • Our fees depend on individual needs following the initial assessment.


8.5

Rynes Healthcare Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Rynes Healthcare Ltd has 5 reviews.

Overall Experience

  • 5
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Overall Experience  Overall Experience 5.0 out of 5

The care and attention we have received from this company has been first-class from the beginning. We have got to know a number of the individual carers and they have all been very attentive and gentle when dealing with my condition and the improvement is noticeable. They are always friendly and we
enjoy their company and good humour each day. Many thanks to you all. Highly recommended.

Reply from Sarah Mashozera, Manager at Rynes Healthcare Ltd

Thank you for you kind review, hope you continue getting better.


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Overall Experience  Overall Experience 5.0 out of 5

The team have done a fantastic job looking after my dad. He needed 24/7 care after his health deteriorated quite quickly. They were very quick to help us with this care need, offering flexible care straight away, They accompanied us to various medical appointments when we needed additional help with
mobility. The support around the home was excellent with everything always kept clean and tidy. Communication has always been excellent and I would definitely recommend.

Reply from Sarah Mashozera, Manager at Rynes Healthcare Ltd

Thank you Keith for this wonderful review, hope your dad continues in good health.


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Overall Experience  Overall Experience 5.0 out of 5

Rynes Healthcare have been providing care services for my mother for 3 months. They are extremely professional and very intuitive to our needs. Offering flexible care as and when requested. Would recommend this agency!

Reply from Sarah Mashozera, Manager at Rynes Healthcare Ltd

Thank you Kay for such a wonderful review, it is greatly appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

This company is wonderful. We phoned the company one day and the very next day the manager turned up. She was caring and attentive and listened to the care needs for our mother. The manager carried out an initial assessment and spent time getting to know our mum which was helpful for them both and the
bond building. They are caring, take their time and are very polite, it made us feel at ease that we were in very good caring hands and from the get-go the service has been outstanding, we are grateful to have found Rynes Healthcare Ltd and the excellent service they provide.

Reply from Sarah Mashozera, Manager at Rynes Healthcare Ltd

Thank you Mitesh for your kind review.
As a team, we are very grateful to be caring for your mum, she is wonderful and we all adore her.


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Overall Experience  Overall Experience 5.0 out of 5

Never misses a session - always on time. Always happy and cheerful. Always enquires after me, my family and my friends - very thorough in carrying out her agreed tasks. It's not just what she does but also how she does it... gently, caringly and thoroughly - never rushing but seems to have all the
time in the world! Always tidies up and makes sure she leaves me in an orderly environment. Always asks if there is anything else I'd like her to do before she leaves.

Reply from Sarah Mashozera, Manager at Rynes Healthcare Ltd

Thank you, Christopher, for your kind review. It was a pleasure supporting you and we hope you continue improving and ultimately keep in good health.


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Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Rynes Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Rynes Healthcare Ltd is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Rynes Healthcare Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jul 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Rynes Healthcare Ltd

What Type of Services does Rynes Healthcare Ltd offer?

Rynes Healthcare Ltd offers Home Care & Nursing Care.

How many Carers does Rynes Healthcare Ltd employ?

Rynes Healthcare Ltd employs 10 carers.