Juniper Home Care Ltd

48 School Lane, Chellaston, Derby DE73 6TF
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9.8 8 Reviews
  • Juniper Home Care Ltd, Derby

Care Provided by Juniper Home Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Juniper Home Care Ltd
  • Person in charge
  • Emily Hill (Manager)

Funding & Fees Guide for Juniper Home Care Ltd

  • Prices
  • Starting at £28 per hour


9.8

Juniper Home Care Ltd has a Review Score of 9.8 (9.800) out of 10, based on 8 reviews in the last 2 years. Over all time Juniper Home Care Ltd has 8 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Exemplary care. Our friend was treated as if she was the carer's relative. All aspects of care provided including domestic duties were to an excellent standard. Liaison with GP re prescriptions / provision of aids with community occupational team. Highly recommend Juniper Home Care to provide care to
your "nearest and dearest". 5 Star.

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Overall Experience  Overall Experience 5.0 out of 5

The manager and staff have been caring for my mother for a few months now and I can honestly say that they have and continue to provide an excellent service. They are reliable, thorough and professional. The small team are always friendly, caring and kind and will always make sure my mother is happy
and content before they leave. Communication between the manager and our family is excellent. I feel very fortunate to have found such a great care provider.

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Overall Experience  Overall Experience 5.0 out of 5

The manager and her team have been caring for my parents since my father was discharged from hospital in May of this year. We can't thank them enough for the professional reliable friendly service they provide. I was very concerned my very independent parents would struggle to accept someone coming
into the house every day. I really needn't have worried the teams visits have become part of the daily routine and they look forward to them visiting. Nothing is too much trouble we are all really pleased to have found Juniper Home Care.

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Overall Experience  Overall Experience 5.0 out of 5

I was recommended Juniper Home Care by a friend and I can honestly say it was the best recommendation ever. I used their service on and off from August 2023 and I found all the staff at Juniper so kind, friendly and caring and couldn't fault the care they delivered to my mum.

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Overall Experience  Overall Experience 5.0 out of 5

Juniper Home Care provided care for my partner during the last months of her life, which sadly was cut short by cancer. The care provided by Juniper was excellent and totally reliable, they never failed to make four home visits every day. The level of competence and wide range of practical experience
Juniper brought to their work was outstanding. My partner had been discharged from hospital to spend her last weeks at home. Until the end, Juniper's compassionate approach to caring helped her enjoy as much comfort and dignity as was possible in her situation. Throughout this difficult time, our confidence in Juniper's expertise and the fact they would turn up four times every day was very reassuring for me and the family. It's also worth mentioning there's a family link within the Juniper team, a feature that increases user confidence in their work.

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Overall Experience  Overall Experience 5.0 out of 5

The standard of care provided by Juniper was exemplary. The staff were on the ball with all aspects of care with my father. My father was able to continue to live independently and live his life the best he could due to the care and attention given by Juniper. They became a part of our family and their
support was invaluable. I cannot speak highly enough of this company. They went above and beyond.

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Overall Experience  Overall Experience 5.0 out of 5

I have known the client concerned for many years, also his wife, who was cared for by Juniper, until she died at home, which was her wish, 6 months ago.
As a retired nurse/midwife, I can say with professional and managerial expertise, that the care given, has been exemplary.
I visit the client six
days out of seven, to deliver a newspaper and so have a chance to make my own assessment of the client, which I can then report to the company, if necessary, when appropriate action will usually be taken, after discussion.

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Overall Experience  Overall Experience 5.0 out of 5

My mother died at home in February and was able to do so with dignity, thanks to the amazing attention and extra commitment from Juniper Home Care. They now continue to look after my step-father, now that she is gone and are truly excellent in every way. They have introduced a number of processes that
help him with his Alzheimer's and are always ready to help in any way that is needed. A member of staff keeps in contact with me and advises when things are needed. I cannot praise Juniper Home Care enough, they are 110% committed to the people in their care.

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Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for Juniper Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Juniper Home Care Ltd is calculated as follows: ( (46 Excellents x 5) ) ÷ 46 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Juniper Home Care Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Juniper Home Care Ltd

What Type of Services does Juniper Home Care Ltd offer?

Juniper Home Care Ltd offers Home Care.

How many Carers does Juniper Home Care Ltd employ?

Juniper Home Care Ltd employs 5 carers.