Cornerstone Professional Care Ltd

100 Aberdeen Street, Birmingham B18 7DL
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8.4 2 Reviews
  • Cornerstone Professional Care Ltd, Birmingham
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Care Provided by Cornerstone Professional Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Mental Health Condition
  • Older Person Care
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Cornerstone Professional Care Ltd
  • Person in charge
  • Raheel Daniel (Registered Manager)
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Cornerstone Professional Care Ltd Reviews (2)

8.4

Cornerstone Professional Care Ltd has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years. Over all time Cornerstone Professional Care Ltd has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from Jacky F (Daughter of Client) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my elderly parent's care has been transferred to Cornerstone and it’s the best decision ever made. The carers are amazing, caring, compassionate, gentle and kind human beings. They are thorough always on time and professional in their work. It’s so reassuring knowing my parents are being looked
after. My dad has already developed a strong bond with the male carers and they all manage my mum who can be difficult at times with charm and gentle persuasion. They keep us informed of any changes or concerns. The office staff are incredibly responsive and nothing is too much trouble. Thank you for all that you are doing to help my parents.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Russell J (Husband of Client) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Your company looked after my wife for three and a half weeks with 3 visits a day, the team was headed by one carer and another at weekends with a number of other nurses. The professionalism of the team was first class, the tender care they showed to my wife and myself was outstanding one carer led the
team and was so kind in everything he did I would like to pass on my heartfelt thanks to all of them and would without doubt recommend the company to anyone looking for house care by a very professional work force.
Please pass on my sincere thanks to the whole team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for Cornerstone Professional Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Cornerstone Professional Care Ltd is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Cornerstone Professional Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Cornerstone Professional Care Ltd

What Type of Services does Cornerstone Professional Care Ltd offer?

Cornerstone Professional Care Ltd offers Home Care.

How many Carers does Cornerstone Professional Care Ltd employ?

Cornerstone Professional Care Ltd employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cornerstone Professional Care Ltd to verify any information. View our terms and conditions. Cornerstone Professional Care Ltd has a Basic Service – more info.