Thrive Homecare

The Workshop 32-40, Tontine Street, Folkestone CT20 1JU
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9.7 8 Reviews
  • Thrive Homecare, Folkestone
Thrive Homecare are a passionate and pioneering care and wellbeing company. They are dedicated to pushing the boundaries and providing the highest quality care and wellbeing to the people they support.

Thrive Homecare works alongside the family of older people to support them in a personalised and creative way. They provide as much support as you choose, this can include companionship, wellbeing support, live-in or daily care.

Everyone Thrive Homecare supports has a dedicated Wellbeing Specialist who spends time getting to know them in detail and what can improve quality of life now and in the future.

Thrive Homecare have exceptional paid carers (they call them Health & Wellbeing Associates) who provide live-in care and day visiting care. Thrive Homecare are passionate about the wellbeing of their Associates as they understand that Associates who are thriving and confident will do the best possible job. All the Associates have access to high quality training, are DBS checked, and are supported by their Wellbeing Specialist and the wider Thrive Homecare team.   

Thrive Homecare provides fully managed regular care at home: including care for people with high support needs, dementia care and live-in care. They also provide expert emotional and practical support, ongoing wellbeing support, support in a crisis, liaison with medical and care professionals, dementia expertise, and mental capacity assessments and certificates.

Thrive Homecare provides live-in care and care at home in Ashford, Canterbury and Whitstable and the surrounding areas. If you live in another area of Kent please get in touch to see if they provide care at home in your area.

Care Provided by Thrive Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Older Person Care
  • Palliative Care
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Owner
  • Plan With Care Ltd
  • Person in charge
  • Rupi Dulai (Manager)

Funding & Fees Guide for Thrive Homecare

  • Prices
  • Live in Care costs £1350 to £1750 per week.


  • 70 hours of care from one Care and Wellbeing Assistant every week (provided by 2 Assistants on rotation).


9.7

Thrive Homecare has a Review Score of 9.7 (9.674) out of 10, based on 7 reviews in the last 2 years. Over all time Thrive Homecare has 8 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

I have found the care provider to be highly efficient in the care and detail of care they provide to a long-term friend in a care home. The support worker has provided my friend with numerous memories and products to assist with her home comforts and that has gone a long way to her feeling safe and
well in her new surroundings.

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Overall Experience  Overall Experience 5.0 out of 5

It's been remarkable how my friend has progressed and to see how comfortable and relaxed she has become. She was quite withdrawn in the beginning, but now seems to have integrated more and I feel this in part is due to you. I feel this has all happened in the last twelve months. The therapy dog and
visits are a big part of this.

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Overall Experience  Overall Experience 5.0 out of 5

Throughout all the time the care and assistant wellbeing consultant from this agency has visited and supported my friend, she couldn't possibly have done any more for him. She totally understood his needs and how best to support and advise him.
She continually went over and above any expectations and
he felt himself extremely fortunate to have the continuing relationship with her. They became friends and he derived so much comfort from her visits, sharing parts of their experiences and lives, and jokes and worries.
She stayed with him until the end.
The organisation fully understood him and, not only the care and assistant wellbeing consultant, but the whole organisation offered kindness, support and respect.
I absolutely cannot fault the brilliant care provided by this organisation.

Reply from Chris Gage, Founder at Thrive Homecare

Thank you, I feel blessed that we have such a wonderful team, and I really appreciate you taking the time to write this review. It was a privilege to support your friend to have the best possible quality of life given his circumstance.


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Overall Experience  Overall Experience 5.0 out of 5

Throughout the time my friend has been cared for by your agency, I have observed professionalism, care and thoughtfulness in their approach to her. Always taking into consideration her best interest, involving her care and well-being. I would strongly recommend this agency to any person in need of their
help in the future. I am grateful for all their help.

Reply from Carrie Ioakim, Assistant Care and Wellbeing Consultant at Thrive Homecare

Thank you for your kind review and the support you have given us to help your dear friend to have the best quality of life that she can.


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Overall Experience  Overall Experience 5.0 out of 5

I was recommended this care provider by my solicitor. My wife is suffering from Dementia, and as her carer, I need additional services that are not provided by the Local Authority such as house cleaning, washing and ironing, running errands and shopping as I have my own health problems.


After an

in-depth meeting to assess my needs, the care provider promptly provided me with a lovely helpful local lady who is excellent and could not wish for better. In addition, the Company is planning ahead for when the time comes that I need care myself.


I recommend this care provider to anyone who is in a similar situation as myself.


Reply from Carrie Ioakim, Assistant Care and Wellbeing Consultant at Thrive Homecare

Thank you for taking the time to write such a lovely review, we are pleased that you are happy with the support you are receiving and the reassurance that we are here if you need us.


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Overall Experience  Overall Experience 5.0 out of 5

The care provider really do what they say. They matchmake the right kind of person to work with and help your loved one. Then they offer training to the suitable applicant as well as regular feedback and creative ideas for bringing more depth to the work. They provide a monthly rigorous review over
safety and equipment and medication as well as happiness and hope. My husband is 81 and has a mixed
Dementia and cannot walk so their all-round approach really matters.

Reply from Agota Sazbo, Care and Wellbeing Consultant at Thrive Homecare

Thank you for the amazing feedback! It makes us very happy that we found the best assistant to support your husband. We will continue supporting and developing our carers to keep enhancing you and your husband's well-being.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at this agency have great empathy to what is needed for our dad. They try their hardest to find the right match to care for our dad. Always there to help. They are proactive in keeping up to date with the medical care and what support is needed.

Reply from Agota, Care and Wellbeing Consultant at Thrive Homecare

Thank you for this feedback, it means a lot to us. I am so glad we can tailor the best care support possible for your dad and your family.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has vascular dementia and her care is managed by this care provider. I had a general review call today. Mum is in excellent general health and our family put this down mainly to the wonderful and compassionate care provided by her two carers. She is constantly stimulated with photo books,
and various activities including singing, sensory activities, outside visits, television etc. We are thoroughly happy with the service we receive from the care provider and doubt mum would receive better care from any other provider.

Reply from Alise, Head of Wellbeing at Thrive Homecare

Thank you for taking the time to leave a lovely review. It's been such a pleasure getting to know your mother's cheeky personality over the years - which photos make her beam, which songs make her tut and roll her eyes with a twinkle, and always such fun with the family and dog outings. Long may the adventures continue!


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Current Review Score: 9.7 (9.674)

Overview of Review Score

The Review Score of 9.7 (9.674) out of 10 for Thrive Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.974 for Thrive Homecare is calculated as follows: ( (38 Excellents x 5) + (1 Goods x 4) ) ÷ 39 Ratings = 4.974

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Thrive Homecare is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (9)

Chris

Chris Gage

Job Title: Co-founder

Chris is an internationally respected social entrepreneur – working for social change. He co-founded Plan with Care in order to bring change and innovation to the care sector. He believes in the importance of creativity in care, and later life is a time rich with experience. Alongside his role at Plan with Care, Chris is Managing Director of Ladder to the Moon, where he supports care settings to become creative and vibrant places to live and work. Chris’s TEDx talk explains this further (and includes a wonderful story of ex-landlady Beryl leading a care home lock-in!).


?Chris has a Master’s-level qualification in Innovation, Creativity and Leadership from Cass Business School and is a Fellow of the Royal Society for Arts, Manufactures and Commerce.


?What makes Chris tick:
“I love living by the sea in Folkestone with my wife and daughter, and in my spare time I enjoy walking, practical philosophy, playing football (badly) and doing improvised comedy.”


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Nathan Harris

Job Title: Co-founder

Nathan’s experience of his grandparents going into care triggered a passion to improve the transition for people who find they need care and support to live later life to the full.


He is a Chartered Financial Planner, with over 20 years of experience in financial services. Over that time, he’s put his expert knowledge of pensions, investments and tax planning to use by providing financial planning that is focused on the people he serves. He is a Fellow of the Personal Financial Society, a Member of the Chartered Institute for Securities & Investment, and a Member of the Society of Later Life Advisers (SOLLA).


What makes Nathan tick:


“In my spare time, I like to run along the coastline, and I enjoy watching rugby and spending time with my wife and daughter.”


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Alise Kirtley

Job Title: Lead Care & Wellbeing Consultant

Alise works directly with older people as well as alongside their families and professional carers. She’s specialised in working with people living with dementia, helping them to flourish. She holds a Master’s in Ethical Business Development in Dementia Care, as well as qualifications in Leadership in Person-Centred Dementia Care and Advanced Dementia Care Mapping.


?With over 10 years of experience in the care sector, Alise has worked as a Culture Change Manager and Practice Development Consultant with care homes; delivered training for professional carers, nurses and family carers; and led and contributed to research for the Mental Health Foundation (such as Dementia Truth Inquiry), My Home Life and Innovations in Dementia.
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What makes Alise tick:


“Taking care of other people’s wellbeing means I have to take care of mine too! I’m an active musician and hiker, and am heavily involved in organising community events.”


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Jo March

Job Title: Registered Manager

Jo’s background in healthcare began in 2009 when she completed a management training programme for one of the UK’s leading private elderly healthcare providers. Having undertaken numerous roles across a range of homes during her tenure, Jo developed a passion for providing dignified and person-centred care.

After being a part of several management teams commissioning new homes which specialised in nursing and dementia care, Jo progressed to become a Registered General Manager.

Jo holds a Masters's degree in Management with Distinction and a BA degree in International Studies with Economics. She is also a Registered Intermediary for the Ministry of Justice facilitating communication for vulnerable witnesses.

What makes Jo tick:
"In my spare time, I like to visit pretty places, swim and be with family and friends."


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Neil Hunt

Job Title: Care & Wellbeing Consultant

Neil is a qualified social worker with 30 years of experience. Initially, in voluntary work and residential care, he has been working for Kent County Council since the early 1990s, supporting older people and people living with disability in various settings.


Neil has extensive experience in safeguarding people living with dementia and, most recently, managed the Deprivation of Liberty Safeguards service for Kent. Neil has a science degree, a Master’s in social care and social policy has been a practice teacher, and is a trained best interests assessor.


What makes Neil tick:
“I am a keen cyclist and member of San Fairy Ann club, so am often to be found touring Kent on a Saturday morning. I also enjoy spending time with my family and friends and walking the Kentish countryside, as well as playing the guitar badly!”


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Sally Knocker

Job Title: Care & Wellbeing Consultant

Sally is a dementia specialist consultant trainer. She has worked with older people for her entire career spanning 30 years.


Sally was the first London Regional Development Officer for the Alzheimer’s Society to set up local branches and carers’ support groups. She has also worked in Social Services in London developing best practices in dementia care, and trained as a drama therapist. Following that, she spent ten years with the National Association of Activity Providers; here she pursued her passion for ensuring that life is still for a living if we move into a care home.


?She is the author of a range of books and publications in the field of older people’s care and in the needs of older LGBT+ people.


Sally has been walking alongside her mother through the pain of separation from her husband living with dementia in a care home until he died recently, and feels now, more than ever, she wants to use her expertise to offer guidance to individuals and families who are finding life more difficult as they age.


What makes Sally tick:
“I love being in contact with nature in my daily walks with our rescue dog Daisy. Despite some stereotypes to the contrary, I have enjoyed finding love again in my 50s and spending quality time with my quirky and clever teenage daughter.”


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Carrie Ioakim

Job Title: Care & Assistant Wellbeing Consultant

Carrie is a qualified member of the British Association for Counsellors and Psychotherapy. She has years of experience working for a variety of charities, in a range of different settings, using a person-centred approach.

What makes Carrie tick:
“I enjoy keeping fit and active with my family. My son and I are both black belts in Taekwondo, and are currently working towards our 2nd Dan.”


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Rebecca Bennetts

Job Title: Operations Support Manager

Rebecca has an extensive background in HR and managerial support in Care. She has experience in frontline care and can always be counted on for being calm in a crisis having worked as an Emergency Medical Advisor for Secamb. She has in-depth knowledge of the operational procedure for Care Homes as well as system development and policy writing.


?What makes Rebecca tick:
“I love to go on adventures with my daughter, exploring the many things to do in Kent. I am an avid reader and usually have about 4 books on the go at a time.”


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Rupi Dulai

Job Title: Care & Wellbeing Consultant

Rupi comes with over ten years of experience working in gerontology as a Registered Nurse. She has experience in acute care and long-term care, as well as practising as a Registered Nurse in Canada and the United States. Many of these years have been spent partnering with long-term care homes and changing the culture of care to one that is driven by a person-centred approach.


Rupi brings experience in leading, developing and implementing regional projects as well as developing bespoke educational plans for long-term care homes, including Dementia care planning, supporting choices in LTC and P.I.E.C.E.S.

What makes Rupi tick:
“Outside of work, I enjoy the beauty of food, everything that nature has to offer and good company. There is something about all three that fill my heart with joy and contentment.”


Frequently Asked Questions about Thrive Homecare

What Type of Services does Thrive Homecare offer?

Thrive Homecare offers Home Care.

How many Carers does Thrive Homecare employ?

Thrive Homecare employs 5 carers.