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Guardian Angel Carers Lincoln & Newark has a Review Score of 9.8 (9.813) out of 10, based on 16 reviews in the last 2 years. Over all time Guardian Angel Carers Lincoln & Newark has 22 reviews.
Review from A D (Son of Client) published on 22 August 2022
Submitted via Website •
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Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark
Thank you for your kind words, it is our pleasure to support your family and we are glad you feel comfortable with us.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Alexandra C (Daughter of Client) published on 22 August 2022
Submitted via Website •
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Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark
Thank you for your kind words, it is our pleasure to support your mum and family.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.8 (9.813) out of 10 for Guardian Angel Carers Lincoln & Newark is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.813 for Guardian Angel Carers Lincoln & Newark is calculated as follows: ( (79 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 96 Ratings = 4.813
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Guardian Angel Carers Lincoln & Newark is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Managing Director
Joined: 2022
Andy is from Lincolnshire and has a warm outgoing nature which has led to many years in customer-facing environments.
With over 20 years of experience in the hospitality trade and 3 years in the care industry, Andy is bringing Guardian Angel Carers to the local community to help local people and employ local people. “To bring together & inspire hope, wellbeing, happiness & independence to our clients and colleagues” Guardian Angel Carers enable you to stay living in the home you love, in the place you love.
Our CareAngels are here to get you out and about to the places you love.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Guardian Angel Carers Lincoln & Newark to verify any information. View our terms and conditions. Guardian Angel Carers Lincoln & Newark has a Platinum Service – more info.