Ringstead Healthcare Ltd

First Floor, Tannery Court, Stratton Way, Abingdon OX14 5TS
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9.6 19 Reviews
  • Ringstead Healthcare Ltd, Abingdon
Ringstead Healthcare provides home care services in people's own homes.

Home care services include personal care such as help showering and going to the toilet, assistance attending appointments, help with household tasks and complex care needs.   

Trained staff care for people with dignity and respect.

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Care Provided by Ringstead Healthcare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Ringstead Healthcare Ltd
  • Person in charge
  • Michael Chingosha (Manager)

Ringstead Healthcare Ltd Reviews (19)

9.6

Ringstead Healthcare Ltd has a Review Score of 9.6 (9.624) out of 10, based on 16 reviews in the last 2 years. Over all time Ringstead Healthcare Ltd has 19 reviews.

Overall Experience

  • 13
  • 5
  • 1
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Date Published

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Review from J C (Client) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased with all my carers and the are very friendly and helpful, and it so nice to have someone here.

Reply from Prisca Goremusandu, Care Coordinator at Ringstead Healthcare Ltd

Thank you for taking the time and effort to review our service. We sincerely appreciate your comments and are honoured to care for you. Your feedback encourages us to improve in the areas where we may be lacking.


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Review from M T (Daughter of Client) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comprehensive review with the care coordinator. The agency are very responsive and the carers are genuinely good to my mother. The management and admin support seem to be very good consistently. They always give the time to address any points we raise and always have a positive solution focused
manner. Very grateful to have this service giving mum's care.

Reply from Prisca Goremusandu, Care Coordinator at Ringstead Healthcare Ltd

Thank you for taking the time and effort to review our service. We sincerely appreciate your comments and are honoured to care for your mum. Your feedback encourages us to improve in the areas where we may be lacking.


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Review from K G (Daughter of Client) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The review was good. All done. Carers, Ringstead are excellent always supporting Mother's needs and always good at assisting.

Reply from Letlohonono K Mokoena, Care Coordinator at Ringstead Healthcare Ltd

Thank you for your kind words and positive review. We're so pleased to hear that the care provided meets your expectations and supports your mother's needs. Our team is committed to delivering compassionate and professional support, and your kind words mean a lot to us.


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Review from P A (Client) assisted by family/friend published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my care.
Nothing is too much trouble, and everyone is very kind and helpful.
We all get on very well and have a lot of laughs.
I would recommend Ringstead Healthcare to the highest degree.
Everyone is great!

Reply from Ringstead Healthcare, Registered Manager at Ringstead Healthcare Ltd

Would like to thank you for taking the time and effort to review our service. We sincerely appreciate your comments. We are honoured to care for you and aim to improve in areas we might be lacking.


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Review from H E (Husband of Client) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A good service. My wife was happy with the helpers.

Reply from Ringstead Healthcare, Registered Manager at Ringstead Healthcare Ltd

Would like to thank you for taking the time and effort to review our service. We sincerely appreciate your comments. We are honoured to care for your wife and aim to improve in areas we might be lacking.


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Review from B E (Son of Client) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Recently the carers for my mother have been really thoughtful and excellent, forming relationships that she really values, and making sure they meet her needs sensitivity. This has made a real difference to her happiness and fulfilment on this difficult journey with dementia. Thank you all.

Reply from Prisca Goremusandu, Care Coordinator at Ringstead Healthcare Ltd

Thank you for taking the time and effort to review our service. We sincerely appreciate your comments and are honoured to care for your mum. Your feedback encourages us to improve in the areas where we may be lacking.


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Review from J B (Client) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ringstead has been amazing in the two years I have been with them. It's hard when you go from no care but the transition was made so easy and comfortable by management. Every carer I have had has been fantastic - they remember my family and what's been happening, my hobbies and interests. It always
feels like I am being cared for by friends and family. I couldn't tell you who my favourite carer is because they are all good in their own ways. There has never been a time I was uncomfortable with my care.

Reply from Prisca Goremusandu, Care Coordinator at Ringstead Healthcare Ltd

Thank you for taking the time and effort to review our service. We sincerely appreciate your comments and are honoured to care for you. Your feedback encourages us to improve in the areas where we may be lacking.


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Review from T A (Daughter of Client) published on 27 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my Mum after she came home from hospital for the 12 hours with these carers is amazing and nothing is too much trouble for any of them. They are there for all her needs and at 91 and house bound they comfort her also when she is in a lot of pain and try to encourage her to do things,
and she loves all of them. They are angels to her. Thank you, this team is highly recommended.

Reply from Ringstead Healthcare, Admin at Ringstead Healthcare Ltd

Would like to thank you for taking the time and effort to review our service. We sincerely appreciate your comments. We are honoured to care for your mum and aim to improve in areas we might be lacking.


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Review from Jane B (Daughter of Client) published on 11 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is generally happy with her care. She has taken a while to adapt to her circumstances as she is normally very independent. My sister would like more prepared meals given to mum opposed to crackers etc but other than this the carers are very bice and happy to accommodate mum in all areas.

Reply from Ringstead Healthcare, Registered Manager at Ringstead Healthcare Ltd

Would like to thank you for taking time and effort to review our service. We sincerely appreciate your comments. We are honoured to care for your mum and aim to improve in areas we might be lacking.


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Review from C C (Daughter of Client) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole experience with Ringstead Healthcare has been a huge benefit as I have no experience in care to support my Mother to the level she now needs! all the staff have been amazing.

Reply from Ringstead Healthcare, HR at Ringstead Healthcare Ltd

Thank you very much for your review, we really appreciate your positive feedback about your experience with us.


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Review from C O (Daughter of Client) published on 6 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Whilst the needs of the client appear complex we have been with this care company for some time now, however I believe the constant revolving door of staff and the length of time spent on shadowing is not done appropriately. My mother has said that at times her wishes are not respected. This is a private
family home. Some staff seem quite inexperienced arriving to meet my mother once and then appearing as her main carer with shadowing only covering one day. However all staff do try very hard to meet my mother's needs and are pleasant.

Reply from Ringstead Healthcare, HR at Ringstead Healthcare Ltd

Thank you very much for your review, we really appreciate your feedback about your experience with us and we will address areas of concern.


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Review from C M (Husband of Client) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are happy with the care provided, I was nervous when it started but now we like it.

Reply from Ringstead Healthcare, HR at Ringstead Healthcare Ltd

Thank you for the positive feedback. It is an honour to look after your wife and will continue to provide excellent service. Thank you-Registered Manager.


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Review from Wilson N (Client) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Ringstead Healthcare has been excellent. The food preparation, the dishwashing and the kitchen cleaning has been good, also helping with shopping and clothes is ok, I would like you guys to keep up with the good work.

Reply from Ringstead Healthcare, HR at Ringstead Healthcare Ltd

Thank you for the positive and encouraging feedback. Thank you - Registered Manager.


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Review from S L (Sister of Client) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very pleasant and my brother likes them and enjoys their company.
Prompt, helpful showing empathy to my brother who is not easy to deal with at times due to his illness.
Service is excellent telephone manner is good and always polite.

Reply from Ringstead Healthcare, Admin at Ringstead Healthcare Ltd

Would like to thank you for taking the time and effort to review our service. We sincerely appreciate your comments. We are honoured to care for your brother and aim to improve in areas we might be lacking.


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Review from M A (Wife of Client) published on 3 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been having carers since May to help my husband get up in the morning, washing and helping to get dressed.
They are always happy and my husband enjoys their happy conversations.
They all work hard to give a high standard of support to both of us.

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Review from S C (Client) published on 20 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and caring people, they try really hard to accommodate everyone’s schedules and needs and I’m really happy to have them as my caregivers, they stick to a scheduled time each day so you always know when they are coming and they work really hard to be on time.

Reply from Michael Chingosha, Registered Manager at Ringstead Healthcare Ltd

Would like to thank you for taking the time and effort to review our service. We sincerely appreciate your comments. We are honoured to provide services to you and aim to improve in areas we might be lacking.


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Review from L Y (Partner of Client) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner had severe heart problems and due to a neurological condition was unable to walk or feed himself. He needed several visits a day over a period of months.
I cannot recommend Ringstead Healthcare highly enough. His frequent admissions to hospital meant that we had to cancel visits and arrange
visits at short notice when he was discharged. This was dealt with in a very sensitive manner and Ringstead did everything possible to make sure he had the care he needed when he needed it. I cannot fault their care for him, they are friendly and professional and arranged for him to have appliances and adaptations to make his life easier. They were also instrumental in arranging for him to have a hospital bed delivered which made him much more comfortable.
I found them reliable and interactive. My partner was very pleased with their standard of care when he was at his most vulnerable. Thank you so much for everything you did for him.

Reply from Michael Chingosha, Registered Manager at Ringstead Healthcare Ltd

We would like to thank you for taking the time and effort to review our service. We sincerely appreciate your comments. It was an honour to provide services to your partner.


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Review from E S (Client) published on 13 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that my carer is kind and helpful. I look forward to seeing my carer. I am very satisfied with the care provided. In the event that I will need more care than I am currently receiving I am confident that Ringstead will help me.

Reply from Michael Chingosha, Registered Manager at Ringstead Healthcare Ltd

We would like to thank you for taking the time and effort to review our service. We sincerely appreciate your comments. We are honoured to provide services to you and aim to improve in areas we are lacking.


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Treated with Dignity

Value for Money

Review from J A (Daughter-in-law of Client) published on 10 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommended. Ringstead provided in-home care for my father-in-law, who found his carers to be professional, friendly, respectful and helpful. He enjoyed their visits, which were consistently on time and covered all of his needs, and frequently cheered him up for the day. He and his family were
able to rely on his carers getting him safely in and out of bed, looking after his health, and highlighting any concerns they had. Communication from Ringstead is particularly good. We found them to be very responsive to enquiries, and the online reporting system was very convenient for keeping track of visits. We are grateful for the dignified and conscientious care provided by Ringstead and their team of carers and recommend them without reservation.

Reply from Michael Chingosha, Registered Manager at Ringstead Healthcare Ltd

We would like to thank you for taking the time and effort to review our service. We sincerely appreciate your comments. It was an honour to provide services to your father-in-law.


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Current Review Score: 9.6 (9.624)

Overview of Review Score

The Review Score of 9.6 (9.624) out of 10 for Ringstead Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.624 for Ringstead Healthcare Ltd is calculated as follows: ( (65 Excellents x 5) + (22 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 93 Ratings = 4.624

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ringstead Healthcare Ltd is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Ringstead Healthcare Ltd

What Type of Services does Ringstead Healthcare Ltd offer?

Ringstead Healthcare Ltd offers Home Care.

How many Carers does Ringstead Healthcare Ltd employ?

Ringstead Healthcare Ltd employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ringstead Healthcare Ltd to verify any information. View our terms and conditions. Ringstead Healthcare Ltd has a Platinum Service – more info.