Total of 21, showing 21-21

9.6

Ringstead Healthcare Ltd has a Review Score of 9.6 (9.644) out of 10, based on 18 reviews in the last 2 years. Over all time Ringstead Healthcare Ltd has 21 reviews.

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Review from J A (Daughter-in-law of Client) published on 10 February 2023
Submitted via Website • Report

Overall Experience

Highly recommended. Ringstead provided in-home care for my father-in-law, who found his carers to be professional, friendly, respectful and helpful. He enjoyed their visits, which were consistently on time and covered all of his needs, and frequently cheered him up for the day. He and his family were

able to rely on his carers getting him safely in and out of bed, looking after his health, and highlighting any concerns they had. Communication from Ringstead is particularly good. We found them to be very responsive to enquiries, and the online reporting system was very convenient for keeping track of visits. We are grateful for the dignified and conscientious care provided by Ringstead and their team of carers and recommend them without reservation.

Reply from Michael Chingosha, Registered Manager at Ringstead Healthcare Ltd

We would like to thank you for taking the time and effort to review our service. We sincerely appreciate your comments. It was an honour to provide services to your father-in-law.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.6 (9.644)

Overview of Review Score

The Review Score of 9.6 (9.644) out of 10 for Ringstead Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

a) The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

The Average Rating of 4.644 for Ringstead Healthcare Ltd is calculated as follows: ( (74 Excellents x 5) + (24 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 104 Ratings = 4.644
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

The 5 points relating to the number of Positive Reviews for Ringstead Healthcare Ltd is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

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Ringstead Healthcare Ltd

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