Caring at Home Your Way Ltd

F18 Gatcombe House, Copnor Road, Hilsea, Portsmouth PO3 5EJ
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9.5 9 Reviews
  • Caring at Home Your Way Ltd, Portsmouth
Caring at Home Your Way is a newly established home care company which has just celebrated its 2nd birthday.

Qualified and experienced staff offer a wide range of services within your own home, with care tailored around what you want and your needs.

Full DBS and full training given.

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Care Provided by Caring at Home Your Way Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Caring at Home Your Way Ltd
  • Person in charge
  • Annette Ward (Manager)

Funding & Fees Guide for Caring at Home Your Way Ltd

  • Prices

  • £26 per hour
    £20 per half hour
    £15 per quarter hour
    Live-in care £1500 per week

Caring at Home Your Way Ltd Reviews (9)

9.5

Caring at Home Your Way Ltd has a Review Score of 9.5 (9.461) out of 10, based on 6 reviews in the last 2 years. Over all time Caring at Home Your Way Ltd has 9 reviews.

Overall Experience

  • 8
  • 1
  • 0
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Date Published

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3
6
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Review from Brett J (Client) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Client needs always come first. Nothing seems a problem with all their staff. Always polite and professional and when needed go beyond their normal routine, if you need more help than what you normally need.

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Review from Gail F (Daughter of Client) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding service. I am informed in advance who will be attending to my father (it is always the same three carers) so that he is aware of who to expect. All carers go above and beyond in their care and look to do jobs in the house that may need doing to keep my father safe, clean, and happy.
My
father and I are incredibly happy with this service and would recommend their services to any family and friends.

Reply from Annette Ward, Manager at Caring at Home Your Way Ltd

Thank you so much for such a lovely review. It does mean a lot.


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Review from Wendy H (Daughter of Client) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Care providers are honest and forthcoming. Will go beyond the needs of the client at times will provide the service the client needs, and respects family wishes as well. I thank them all. The client is treated respectfully, and dignity remains to the client that is accustomed to.

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Review from Anne J (Daughter of Client) published on 10 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 91-year-old mother has a short morning visit to support her with getting ready for the day.
She mostly has the same carers who she looks forward to seeing.
We are all happy with the service and carer who has helped with contacting the pharmacy when there has been a mix-up with medication.
It
has been a good decision to use the company.

Reply from Annette Ward, Manager at Caring at Home Your Way Ltd

Thank you for such a lovely review, your mum is such a pleasure to care for.


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Review from J M (Daughter of Client) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The company responded quickly to our sudden needs. The small team of carers provide consistent, sensitive and highly professional support. Whilst proving useful information and 'tips', they always take account of our preferences and wishes.
We feel safe with them and trust them completely.

Reply from Annette Ward, Manager at Caring at Home Your Way Ltd

Thank you for such a lovely review.
We're glad to be of assistance.


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Review from Steve H (Son of Client) published on 24 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A small, caring team. Very flexible and responsive to my parents’ needs. Good communication at all times.
It is nice to find an agency who are all familiar with my mother and her routines. A familiar face is very important.

Reply from Annette Ward, Manager at Caring at Home Your Way Ltd

Thank you for such a lovely review. Always a pleasure.


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Review from D W (Daughter of Client) published on 27 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the service provided. Nothing seems to be too much trouble for the carers. Any last-minute problems are dealt with.

Reply from Annette Ward, Manager at Caring at Home Your Way Ltd

Thank you for your lovely review, always a pleasure to look after Mum.


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Review from D S (Daughter of Client) published on 27 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sisters and I have found all the carers to be friendly. Having both parents with different needs can be a challenge. We have daily reports written which we find very useful, especially with meals as one parent has dementia and the other has had a stroke.
Our overall care experience has been very
good. Thank you team.

Reply from Annette Ward, Manager at Caring at Home Your Way Ltd

Thank you very much for you kind words, they are a pleasure to work with.


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Review from Irene A (Daughter of Client) published on 8 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers for this company have looked after my mother for six years, firstly as private carers until they started their own company, Caring at Home Your Way. My mother had a stroke some years ago and now has dementia. She has no mobility and relies on her carers for all of her needs and her carers
are always there to assist her with a smile and very good humour!
My mum can be difficult at times, she is deaf and cannot speak and understand us most of the time any more than we can understand her when she wants to communicate with us, however, her carers demonstrate great patience and I'm so impressed with the way they spend time with her and it's a gift that only dedicated carers have and not just anyone would have.
I am certain that without these marvellous carers over the years my mother would be in a care home and, sad to say, would not be alive today. The one-to-one attention that she receives has been a blessing to our family and my grateful thanks can never be enough. Thanks.

Reply from Annie Ward, Manager at Caring at Home Your Way Ltd

Thank you for such lovely comments, always a pleasure to work with Mum.


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Current Review Score: 9.5 (9.461)

Overview of Review Score

The Review Score of 9.5 (9.461) out of 10 for Caring at Home Your Way Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.861 for Caring at Home Your Way Ltd is calculated as follows: ( (32 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caring at Home Your Way Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Caring at Home Your Way Ltd

What Type of Services does Caring at Home Your Way Ltd offer?

Caring at Home Your Way Ltd offers Home Care.

How many Carers does Caring at Home Your Way Ltd employ?

Caring at Home Your Way Ltd employs 4 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caring at Home Your Way Ltd to verify any information. View our terms and conditions. Caring at Home Your Way Ltd has an Enhanced Service – more info.