Spring Fountain Private Ltd

Unit 8, Blackpool Enterprise Centre, 291-305 Lytham Road, Blackpool FY4 1EW
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9.5 16 Reviews
  • Spring Fountain Private Ltd, Blackpool
Spring Fountain provide person-centred care in the comfort of the client’s own home.

The caring staff offer a range of support and services to allow the clients to continue to live their lives with pride and decency.

The team are committed to delivering an adaptable service depending on the persons needs and have strong core values that are reflected in every team member.

Their services can be unique to the needs of the individual, from medication management or cooking meals to companionship or socialisation.

Spring Fountain provide assurance to the client’s relatives that their loved one is receiving compassionate care at home.

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Care Provided by Spring Fountain Private Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer

Good to Know

  • Owner
  • Spring Fountain (Private) Ltd
  • Person in charge
  • Florence Garaba (Manager)

Funding & Fees Guide for Spring Fountain Private Ltd

  • Prices

  • £20- £22 per hour

  • Fees vary depending of type of care and length of care

Spring Fountain Private Ltd Reviews (16)

9.5

Spring Fountain Private Ltd has a Review Score of 9.5 (9.457) out of 10, based on 16 reviews in the last 2 years. Over all time Spring Fountain Private Ltd has 16 reviews.

Overall Experience

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Review from Pauline H (Wife of Client) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one we have found the company to be dependable and caring. The manager makes sure that she familiarises herself with the client's needs and passes it on to the members of her staff who are keen to help my husband and myself to the best of their ability. They endeavour to arrive at the allotted
time and ring if there is a problem. They really do live up to their description of "carer".

Reply from Florence Garaba, Manager at Spring Fountain Private Ltd

We are delighted to hear that you have found our team to be dependable and caring. Ensuring that we understand and meet our client's needs is at the heart of what we do, and it means so much to know that this has made a difference for you and your husband. Your feedback inspires us to continue providing the highest standard of care.


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Review from Brenda M (Wife of Client) published on 24 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Spring Fountains has been a shiny light in the dark for my family. They have been outstanding in every way in the five days they were with us. They became part of our family absolutely outstanding, dedicated, and hard workers. I don't know what we would've done without them they were like angels in
disguise. Thank you from the bottom of my heart. You're the nicest people. I know you deserve every credit you get. My husband had the best care ever and I'm very grateful for that thank you one and all.

Reply from Florence Garaba, Manager at Spring Fountain Private Ltd

It was an absolute privilege to care for your husband, and we are so touched that you felt we became part of your family. Your kind words and appreciation mean everything to us, and we will be sure to share them with the entire team. Wishing you and your family all the best!


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Review from M S (Aunt of Client) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Spring Fountain has been incredibly kind and supportive to my family throughout this entire process. Finding quality care for a loved one is never easy, but they made the transition seamless and reassuring. From day one, their professionalism and compassion have truly stood out, giving us
peace of mind knowing our family member is in capable hands.
We are deeply grateful to each and every one of you for your unwavering support and care. Thank you for everything.

Reply from Florence Garaba, Manager at Spring Fountain Private Ltd

Thank you for your kind words. We're grateful to have been part of your family's journey and are glad we could provide the care and support you needed. Your trust and appreciation mean the world to us. Thank you again!


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Review from Louise M (Daughter of Client) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When the manager came to introduce herself and 2 members of staff, we felt comfortable. She explained what they do for the client. Also, she wanted to know what Mum wanted from them. The manager has led her team to perfection. Nothing is too much trouble. They arrive with smiles on their faces and make
sure Mum is comfortable and they make her very happy. Be proud of how the manager is running Spring Fountain, I would give 5 out of 5 stars.

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Review from Peter A (Partner of Client) published on 4 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care received by my partner was second to none. They are discreet, thoughtful, caring and very professional. Vast amount of knowledge and although these have been the hardest days of my life they are so comforting in helping on the journey, being at home was the best move.

Reply from Florence Garaba, Manager at Spring Fountain Private Ltd

Thank you for taking the time to review the care we provided. It was a great honour to look after such a phenomenal lady who is very much missed. We will ensure that the team is aware of your feedback.


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Review from Lewis A (Son of Client) published on 4 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Spring Fouontain have been amazing in the care and comfort they have offered to my mum and family during this difficult time. Their communication has been clear and coherent, making sure we are aware and well-instructed on the entire process. I only wish all care received was/is at the same
level we have been shown through this hard time.

Reply from Florence Garaba, Manager at Spring Fountain Private Ltd

Thank you so much for taking the time to write these kind words during this difficult time. It was an absolute privilege and honour to look after your mum.


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Review from Karen R (Sister-in-law of Client) published on 4 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Spring Fountain have been amazing! Such a hard time for family, they show compassion, dignity, love, care at all times, treating everyone with utmost respect. From the word go Spring Fountain made us feel at ease and looked after us all as well as our precious family member. I really cannot put into
words how we felt as soon as Spring Fountain walked through the door. Amazing company, amazing carers. Highly recommend.

Reply from Florence Garaba, Manager at Spring Fountain Private Ltd

Thank you for your review. We are so pleased our team made such a big difference. It was lovely to work alongside you and your family to ensure the best care for your loved one.


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Review from S P (Friend of Client) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend on numerous occasions when her carer was present, also twice when another carer was present but can’t remember her name. They were making huge efforts to ensure my friend's bedroom was as homely, comfortable and full of memorabilia to help her in her struggles with dementia. Encouraging
her to go for walks and we even went to a dance class which they were very keen for my friend to do. Their obvious care and consideration was very genuine and impressive. I would have no hesitation for them to look after my family.

Reply from Florence Garaba, Manager at Spring Fountain Private Ltd

Thank you for your positive feedback. This will be fed back to all your care team. All our staff at Spring Fountain greatly appreciate your review. Our aim is always to improve the lives of our service users. Our service users are more like a family to us.


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Review from M K (Daughter of Client) published on 16 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Manager presented well and with a nice persona. Her client is pleased with her input. We have only had the said company support us for last few days. To date, Client is pleased. Thank You. We will continue forward with a view that the client may need extra care as her health deteriorates. We hope from
the past few days' care, we continue in the same vein. As a Family we are pleased that Spring Foundation has given us a peace of mind that all is well after client's support in the evening.

Reply from Florence Garaba, Manager at Spring Fountain Private Ltd

Thank you very much for your positive feedback. We are pleased that the care is going well and our team is building an excellent therapeutic relationship with your family. We will continue to do all we can to provide our high standards for your relative. If you need us at any time we are always on hand to assist you. Many thanks.


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Review from F B (Husband of Client) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Knowing what I now know of the manager, I would not recommend this service to anyone. She is underhanded and tells untruths regarding her clients.
There is no confidentiality in any way regarding her service.
Do not put yourself at risk with this company they are untrustworthy.
You have been warned!

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Review from Lexy R (Friend of Client) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care that Spring Fountain staff provide for my relative. All the staff are caring and helpful and I honestly don't know what we would do without them.

Reply from Florence Garaba, Manager at Spring Fountain Private Ltd

Thank you so much for taking the time to send in your feedback. It is so important to us so we can improve our services. We will pass on your comments to our amazing team.


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Review from Gerard R (Client) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Loss of care provision for 8 weeks, my wife had to cope, despite working full-time with own disabilities. Spring Fountain are a small family-run agency and took over from 1st week of June. The manager visited prior to 1st visit; she undertook 1st visit duties herself in order to ensure she fully understood
my individual care needs. Comprehensive care plan, specific to me agreed rather than usual brief generic one. Carers are conscientious, genuinely care. Engaging with cheerful manner. Manager even phoned leg ulcer clinic to ensure foot/leg care still sufficient, given recent foot ulcer and widespread infection. Also attend for 'domestic' visits. Spring Fountain are dependable, provide exceptional standard of care and hygiene, incorporate personal preferences regarding complex care. Refreshing change to usual franchise agencies. I look forward to their beaming smiles and cheerful entrance each day. You won't regret engaging them.

Reply from Florence Garaba, Manager at Spring Fountain Private Ltd

Thank you so much for taking the time to send us such positive feedback and your words are very much appreciated. It means a lot to our Spring Fountain Team to know that they are making such a difference in your life. We will pass these lovely comments to the team and we will continue to try our level best to strive for excellence! It is a pleasure to support you always and thank you for allowing us to support you.


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Review from Claire R (Wife of Client) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was without care for 8 weeks. When Spring Fountain was awarded the contract for his care, the manager attended prior to starting the contract and took comprehensive notes to prepare a Care Plan for his care. She also came and did the care herself on the 1st day to make sure that she understood
his care needs fully. All of the staff are so polite and put us both at ease. I can now go to work knowing my husband's carers are taking really good care of him. Spring Fountain are the best company we have ever had. Nothing is too much trouble for them. The manager has even spoken to the District Nurse about the care they provide, which shows how conscientious they are. They note any changes and caught a wound early to prevent further infections. I would recommend Spring Fountain to anyone who requires care.

Reply from Florence Garaba, Manager at Spring Fountain Private Ltd

Thank you so much for taking the time to send us such valuable feedback. We're so grateful for your positive feedback. It means the world to us that you are so happy with our service and that a very reliable and high standard of care has been given to your husband. It is a privilege to support your husband and we will continue to make each contact as special and positive as possible.


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Review from L B (Daughter of Client) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Unprofessional. Daily notes were not updated and went missing. Instructions on how to mobilise and transfer my mum from her neurological physio were ignored. My mum was not washed for a full week (during a heat wave). The manager was rude and ignored the confidentiality policy, which was broken to family
members. House was left untidy and dirty. The staff did not communicate well with my mum and rarely spoke. Overall a very badly run unprofessional set-up.

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Review from A H (Daughter of Client) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mum receives from Spring Fountain Carers is exceptional. Their focus is to care from the heart, and they not only demonstrate true professionalism in respecting Mum's wishes but they go the extra mile to provide companionship. I have noticed Mum's health and well-being improve, and
I have 100% peace of mind in knowing that she has the "gold standard" of care provided by Spring Fountain. Communication, privacy and trustworthiness are all outstanding.

Reply from Florence Garaba, Manager at Spring Fountain Private Ltd

Thank you so much for your kind words and for taking the time to complete the review. It means a great deal to us. It is truly a privilege to care for your mom, and what a privilege and honour to be able to care for your mom. Your support is very much appreciated and valued and has allowed us to support your mom and improve the quality of service we offer your mom. We are truly touched by your kind words and will make sure your comments are shared with the whole team.


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Review from M H (Client) assisted by family/friend published on 16 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Spring Fountain is by far the best caring company I have ever experienced. The compassion and professionalism shown are outstanding in every way. Previous to the care from Spring Fountain, I experience many infections, but since their consistent care, monitoring and daily bathing, I am in much better
health, both physically and mentally. The staff are so friendly; they never let you down and consistently go the extra mile to ensure my well-being at home.

Reply from Florence Garaba, Manager at Spring Fountain Private Ltd

Thank you so much for taking the time to review our service and your appreciation of our services, and your positive feedback. We are so proud to hear that our support for you has had an impact on your physical and mental health.
Your feedback has been shared with the team, who are all excited about making that positive difference.


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Current Review Score: 9.5 (9.457)

Overview of Review Score

The Review Score of 9.5 (9.457) out of 10 for Spring Fountain Private Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.457 for Spring Fountain Private Ltd is calculated as follows: ( (76 Excellents x 5) + (7 Goods x 4) + (11 Very Poors x 1) ) ÷ 94 Ratings = 4.457

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Spring Fountain Private Ltd is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Spring Fountain Private Ltd

What Type of Services does Spring Fountain Private Ltd offer?

Spring Fountain Private Ltd offers Home Care.

How many Carers does Spring Fountain Private Ltd employ?

Spring Fountain Private Ltd employs 4 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Spring Fountain Private Ltd to verify any information. View our terms and conditions. Spring Fountain Private Ltd has an Enhanced Service – more info.