Bloomfield Care Oxfordshire and West Berkshire

Office 3 Manor House, Howbery Business Park, Benson Lane, Wallingford OX10 8BA
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9.9 15 Reviews
  • Bloomfield Care Oxfordshire and West Berkshire, Wallingford
Bloomfield Care is a domiciliary care agency, which has recently expanded to provide support to customers in the South Oxfordshire and West Berkshire counties.

Bloomfield Care strives to make a positive difference to the lives of the individuals they care for. They are committed to providing an excellent service to their customers, enabling them to live safely and happily in their own homes. They offer visits at times that are wanted by the customer, With only a 15 minute window from the scheduled visit time, visits are tailored to the customers needs, with an ethos that is driven by positive outcomes and the customers' comfort.

Bloomfield Care prides itself on delivering person centred care and support to their customers in their own home, they strongly believe in promoting independence within a space where you feel most comfortable and relaxed.

They only recruit and train Domiciliary Health Care Assistants with a genuine passion for helping people in the local community who are committed to working towards the general well-being of the customers, always taking into account individuality, cultural background and values. Bloomfield care provide staff that value your independence and respect your home, with daily activities, to a standard which embraces the fundamental principles of good care practice.

All the staff hold a current DBS certificate and are fully trained in various fields to assist you with any aspects of daily living from gentle housekeeping to live in services.

If you're looking for companionship, personal assistance, meal preparation, assistance with medication, specialist dementia care or any other medical conditions, please reach out to the team to find out more about how they can help.

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Care Provided by Bloomfield Care Oxfordshire and West Berkshire

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Eilish Crook - Oxfordshire & Claire Truesdale - West Berkshire (Registered Managers)
  • Admission Criteria
    • Operational hours 0700 to 2200, Additional services include overnight and live in services.

Funding & Fees Guide for Bloomfield Care Oxfordshire and West Berkshire

  • Prices

  • South Oxfordshire Hourly rate is £31.00 per hour
    West Berkshire hourly rate is £28.27 per hour
    £3.00 additional travel charge per visit

  • Fee can vary depending on the day of the week and funders

Bloomfield Care Oxfordshire and West Berkshire Reviews (15)

9.9

Bloomfield Care Oxfordshire and West Berkshire has a Review Score of 9.9 (9.888) out of 10, based on 15 reviews in the last 2 years. Over all time Bloomfield Care Oxfordshire and West Berkshire has 15 reviews.

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Review from C C (Daughter of Client) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, from first enquiry, Mum's assessment, intro of carers and manager visits. Grateful for support through arduous process of moving to county council funding. Social worker involved was impressed with the level of care that Mum has had for fourteen months. Carers are clearly well-trained
and genuinely want to do what she needs. Instead of seeing her as "infirm" or "old", they spend time getting to know her. They help her to socialise and wheel her to church, community lunches and friends. Impressed that her main carer learned from a visiting neuro physio and helps Mum maintain balance and mobility by incorporating exercises into her daily routine!
Entirely confident with the care being provided. Carers are clear about boundaries. If they have queries they contact me directly.
Very best thing for me is seeing Mum being treated so well and being helped to socialise. She is genuinely happy and comfortable in her own home which is always extremely clean and fresh. Such a relief for everyone concerned.

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Review from Sian D (Daughter of Client) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Bloomfield Care has a very good management team who are hands-on and genuinely care about their clients.
They care about their team too and want to get things right. They problem-solve all the time and are excellent communicators so you always know what's going on and are able to advise whenever necessary.
I would recommend.

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Review from Nick H (Son of Client) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bloomfield Care reacted promptly to an urgent situation, sending in carers at short notice. They are punctual, reliable and helpful. They have continued to provide an excellent service - highly recommended.

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Review from C H (Daughter of Client) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful, polite and lovely staff.
Always on time, do not rush and have plenty of time for a chat.
Very caring.

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Review from June P (Daughter of Client) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Bloomfield for the past few months to help care for our mum, who is 88 and has a rare form of dementia that affects her ability to communicate. Bloomfield has been brilliant as they understand that Mum has specific needs, which include needing consistent carers who know her and consistent
visiting times so that Mum doesn't get the urge to wander off looking for someone. Before Bloomfield, I could not consider going away on holiday as would worry too much about Mum, but I can now do that and know she is in safe hands and will be looked after. They even help look after Mum's dog. I wouldn't hesitate to recommend them.

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Review from Ben P (Son of Client) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been impressed with the service. The manager was very clear, empathetic and sincere from the outset and answered all of our questions. Communication is good and remains so after 6 months so we wouldn't hesitate to recommend the manager and team.

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Review from Sara K (Daughter of Client) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is professional and kind and flexible, very satisfied with the service. We’re very satisfied with everything. Helping with both parents in the household. I feel they are very well taken care of when I am not around.

Reply from Claire Truesdale, Manager at Bloomfield Care Oxfordshire and West Berkshire

Thank you, your comments and feedback our appreciated.


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Review from Michelle M (Friend of Client) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing company, the staff are amazing and the manager is excellent, she has gone above and beyond to help our friend out and put a care package together. The previous care provider was via social services, who were absolutely dreadful, finding Bloomfield Care was, without a doubt, the best
decision, our friend is very happy with the care and the staff are all caring and go that extra mile to make him comfortable and happy.
Highly recommend this service, you would not be disappointed.

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Review from Keith H (Son of Client) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 94-year-old father's health was deteriorating slowly with another care company visiting for 1 hour each day Mon-Fri. He was otherwise independent getting up, making breakfast and dinner etc and getting logs for his wood burner. But with a cancer and dementia diagnosis, he needed help. We had to
find replacement carers and had to extend to the weekend. This is when we engaged Bloomfield as his health started to change fast. They were brilliant with easy to arrange changed care as needed for when needed. They had capacity, which turned out to be fundamentally essential. Within 2 weeks he lost the ability to move around and was unable to take his meds, get food and other basics to the point we needed 3 visits a day until he needed an ambulance. At all stages, the manager understood and responded immediately to his changing needs. The quality of care was fantastic and the understanding given to a challenging client was exemplary. We are so glad we found Bloomfield Care. They were a godsend.

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Review from Sue H (Daughter of Client) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of the care being provided to my dad is excellent. He is treated with dignity and respect and it shows in the way he is looked after and in the personal care he receives. This is the result of staff who care and the manager, who has a true vocation.

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Review from J O (Wife of Client) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We transferred to Bloomfield Care West Berkshire in July this year and it was the best decision we made. The care manager instantly understood what we were looking for in terms of care, reliability and communication. We have regular guaranteed time slots (within a 15-minute window) so I am able to plan
my own day in the knowledge that the carers will arrive at the same time each day and tend to my husband's needs. The carers are compassionate, caring, and well trained and it's lovely to hear them chatting away with my husband. On one occasion my husband was unwell and I had to go out to an appointment, so I spoke with the care manager before I left, and she sent me a text message after the carers had been to confirm that he was OK and settled in his chair. It is things like this that make such a difference knowing that your loved one is safe. Thank you Bloomfield Care West Berkshire.

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Review from C S (Daughter of Client) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are really pleased with the care my mother is receiving, which is twice a day at the moment. They are kind and caring and appropriately respond to her needs, particularly around her medication. I can review how the visit to my mother has gone by using the helpful app. The feedback is also helpful
in knowing how to respond to any issues that arise. The manager is particularly helpful in supporting us with my mother's changing needs.

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Review from Z H (Wife of Client) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband's carer came at a time when I had to be away. She brought all her knowledge and expertise and did a great job. Especially as I am aware that my husband is not an easy person to deal with.
I missed her so much when she had a two-week break that we had to ask for her to come back. She is still
with us.

Reply from Eilish Crook, Manager at Bloomfield Care Oxfordshire and West Berkshire

Thank you for the lovely feedback, it means a lot to us all.


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Review from Nicky S (Daughter of Client) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the care that my mother received was of the highest possible standard. Nothing was too much trouble. The settling-in process was seamless with Mum feeling at home with the carers straight away because of the careful way in which their introduction to her life was managed. The carers helped her with
every aspect of her personal care in a very dignified and gentle manner. The carers have many years of experience, and it shows in the way in which they also guide and care for the rest of the family so that the correct decisions are made at every step of the journey. I recommend them unreservedly.

Reply from Eilish Crook, Manager at Bloomfield Care Oxfordshire and West Berkshire

Thank you so much for your lovely words; looking after your mum was a pleasure.


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Review from Karen M (Daughter of Client) published on 14 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This team has been outstanding with all aspects of my mum's care. Their communication and updates had been first-class, nothing seems to be too much trouble. Would highly recommend this company. I was a carer myself for many years so consider ourselves extremely lucky to of found such an amazing team.

Reply from Eilish Crook, Manager at Bloomfield Care Oxfordshire and West Berkshire

Thank you for you feedback its always to hear that clients and family are happy with the service that we are offering.


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Current Review Score: 9.9 (9.888)

Overview of Review Score

The Review Score of 9.9 (9.888) out of 10 for Bloomfield Care Oxfordshire and West Berkshire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.888 for Bloomfield Care Oxfordshire and West Berkshire is calculated as follows: ( (79 Excellents x 5) + (10 Goods x 4) ) ÷ 89 Ratings = 4.888

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bloomfield Care Oxfordshire and West Berkshire is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Meet the Team (6)

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Russ Bloomfield

Job Title: Director

Joined: 2020

Having grown up in Watford living on a working farm, I now live and work in Dorset, and what a lovely county Dorset is. Our young family love the great natural spaces and amazing coastline that is on our doorstep.


My working life started as a part-time trolley collector for a big American Retailer, and 15 years later after a brief spell in Australia, I was running my own store. The experience of retail then took me to the position of Managing Director for an ethical retail chain in Bristol with a focus on Organic and high-welfare products.


The big change came when, with the support of my wife we invested in a Wiltshire Farm Foods franchise, which we managed for a couple of years.


Starting Bloomfield Care with Helen Blunden has been the most rewarding experience of all, learning all that goes into providing exceptional Care. We are very proud of the approach we take, and our understanding of the partnerships between us and our clients.


When I am not working, I fill in as a taxi driver for our very busy children, with the 2 boys fully involved with Wimborne Rugby Club and our little girl wanting to go riding every spare minute


Helen

Helen Blunden

Job Title: Director/Nominated Individual

Joined: 2020

My name is Helen, I have 4 children and 3 Grandchildren. I have worked in various sectors of the care industry. Throughout my career I have taken on the role of an NVQ Assessor, Deputy manager both in residential settings and within the community as well as a care trainer.


I feel each of my roles has enabled me to develop the skills, knowledge and experience to lead me where I am today, which is passionate and dedicated in delivering a high service to our clients whilst empowering our staff to achieve their own goals and ambitions.


If you speak to those who know me personally and professionally, they will say I am kind, fair, compassionate, and approachable. My motto is everything seems better discussed over coffee and cake!


Ellie

Ellie Binding

Job Title: Registered Manager West Berks

Joined: 2024

My name is Ellie,
I began my career in the care industry at the age of 18, starting in forensic mental health services as a Healthcare Assistant (HCA). Over the years, I transitioned into community-based settings, where I steadily advanced into leadership and management roles.


My ethos is rooted in a culture of care and compassion. I am dedicated to innovating and implementing person-centred approaches that ensure the delivery of high-quality care. My commitment to these principles drives me to continuously seek ways to improve the lives of those in my care.


Outside of work, I cherish spending time with my young family and husband. Another great passion of mine is horses, and I enjoy any opportunity to engage with them.


Caroline

Caroline Fisher

Job Title: Care Assistant

Joined: 2023

My name is Caroline I have been working in care for over 20 years. I have a level 3 NVQ in care and during my time I have had many different roles and cared for many different people with a variety of conditions.


I really enjoy the work that I do and I am really passionate about ensuring that people get the best care and support they need.


In my personal time, I like to spend time with my big family and enjoy spending time in the garden in the summer.


Laura

Laura Fathers

Job Title: Care Assistant

Joined: 2024

My name is Laura and I’ve been working in care for 4 years, and I have an NVQ level 2 in care. I started off my caring career supporting adults with mental health illnesses such as schizophrenia and brain injuries in a residential care home setting.


I fancied the new challenge of caring for clients out in the community.


I’m very passionate about the job I do ensuring all the people I care for are looked after in the way they deserve.


In my spare time, I enjoy spending my time with my partner, 2 boys and stepchildren. We enjoy holidays, meeting up with friends and supporting Oxford United. We also have 2 cats


Priya

Priya Vidanagama

Job Title: Care assistant

Joined: 2024

My name is Priyanthi. I prefer you to call Priya. I have been working in health care services for more than 19 years. I used to work in home care and nursing homes, and then I joined NHS, working with adult learning disability and mental health patients. Due to the closure of the trust then I joined Frimley Health Foundation Trust. This is where I am working now. I have attended various training courses including NVQ Level 3. Looking forward to completing the British Casting Certificate in the near future. I am passionate about caring for elderly people and patients.


Frequently Asked Questions about Bloomfield Care Oxfordshire and West Berkshire

What Type of Services does Bloomfield Care Oxfordshire and West Berkshire offer?

Bloomfield Care Oxfordshire and West Berkshire offers Home Care.

How many Carers does Bloomfield Care Oxfordshire and West Berkshire employ?

Bloomfield Care Oxfordshire and West Berkshire employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bloomfield Care Oxfordshire and West Berkshire to verify any information. View our terms and conditions. Bloomfield Care Oxfordshire and West Berkshire has an Enhanced Service – more info.