Samary Care

The Business Centre, 758 Great Cambridge Road, Enfield EN1 3GN
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9.6 8 Reviews
  • Samary Care, Enfield
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Care Provided by Samary Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Samary Care Ltd
  • Person in charge
  • Samuel Amoah (Manager)

Funding & Fees Guide for Samary Care

  • Prices

  • Day home visit (between 6am - 6pm) Between £19 - 22 per hour
    Night home visit (between 6pm - 6am) Between £21 - 24 per hour
    Live-in care (single) Between £1,000 - 1,300 per week
    Live-in care (couple) Between £1,500 - 1,800 per week
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Samary Care Reviews (8)

9.6

Samary Care has a Review Score of 9.6 (9.641) out of 10, based on 8 reviews in the last 2 years. Over all time Samary Care has 8 reviews.

Overall Experience

  • 7
  • 1
  • 0
  • 0
  • 0

Date Published

8
0
4
8
0

Review from B O (Sister of Client) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The team at Samary Care were very responsive, caring and supportive. They were more concerned about my brother's care than time sheets and made great efforts to ensure he got the support he needed, they were very dependable.

Reply from Samuel Amoah, Registered Manager at Samary Care

Thank you for your feedback! Great to hear that you liked the care we provided!


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Review from I J (Husband of Client) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very start, Samary Care have provided an excellent service and we couldn't be more appreciative of the team for all the help, care and support we have received throughout. The whole team have been excellent and we really appreciate everything they have done for us during this very difficult
time. The entire team have been such a help and has gone above and beyond with everything. Samary Care has provided everything we could have asked for and more.

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Review from K H (Client) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had a great experience with the carer who was taking care of me since my discharge from the hospital. The carer is very polite and very kind she is always on time which is also reflected in her management. She is very professional and always answers the phone calls when I need her. I am very
pleased with Samary Care services and the support they have offered me.

Reply from Samuel Amoah, Registered Manager at Samary Care

I'm glad to hear about your positive experience with your carer and Samary Care services! It's great to know that their professionalism and kindness have significantly helped you. If you have any more feedback or need further assistance, please don't hesitate to reach out. Your input is very important.


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Review from John L (Son of Client) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a mixed start, due to the NHS discharge team providing incorrect care requirements, my father has received excellent care and been very pleased with the carers themselves. Overseeing personal care and medications, provision of meals and grocery shopping, as a family, we've all been pleased with
everything that has been done for my father. Carers and management are in direct contact with us via group chats so we can discuss any issues quickly.

Reply from Samuel Amoah, Registered Manager at Samary Care

Thank you for sharing your feedback about your father's care experience with Samary Care Ltd. We are delighted to hear that your father has received excellent care from our team. It's wonderful to know that the personal care, medication management, meal provision and grocery shopping services have met your expectations and that your father is pleased with the care he is receiving. We understand the importance of effective communication in providing top-notch care, so we're glad that the group chats have been an effective way for you and your family to stay in direct contact with our carers and management team. Your satisfaction and your father's well-being are our top priorities. Please do not hesitate to reach out if you have any further feedback, questions or if there's anything more we can do to support your family.


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Review from Helen G (Wife of Client) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very satisfied with Samary Care service. I appreciate all the help and support they gave to me and my family. I had Samary Care to support for a week and everything went well with no concerns at all.

Reply from Samuel Amoah, Registered Manager at Samary Care

Thank you for your amazing review. We are glad you loved our service.


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Review from D B (Daughter of Client) published on 1 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and professional. It was good for my dad that he always knew who was coming and had one main carer. Although he was very deaf, they always took time to make themselves understood and left the house clean and tidy.

Reply from Samuel Amoah, Registered Manager at Samary Care

Thank you for your kind words about our service!


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Review from Simon K (Stepson of Client) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Samary Care, did a good job in difficult circumstances, My step-mum lives in a village which is off the main Nottingham Bus route, and her carer did a remarkable job under the circumstances as she had to walk nearly 2 miles to the house. The level of care and understanding was very good. Our step-mum
mum who lives alone has lung cancer but the reason for the care package was she had fallen and broken her elbow and was not feeling very confident to look after herself. Her carer was very good in assisting in the short time we had her sorting out meals, helping with personnel care, dressing etc.
The only reason for the short tenure was the complications of my stepmum living in a rural area and the lack of a decent bus servicing the village, as the route given the extreme weather we have had has been delayed or diverted for one reason or another. Overall excellent service was provided.

Reply from S.A, Registered Manager at Samary Care

Amazing, thanks for great review! We only strive for excellence and we are happy to have met your expectations.


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Review from M C (Granddaughter of Client) published on 9 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmum received an amazing service from Samary Care. The carers were always punctual, professional, compassionate and communicated well. I 100% recommend this service to anyone who requires home care.

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Current Review Score: 9.6 (9.641)

Overview of Review Score

The Review Score of 9.6 (9.641) out of 10 for Samary Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.841 for Samary Care is calculated as follows: ( (37 Excellents x 5) + (7 Goods x 4) ) ÷ 44 Ratings = 4.841

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Samary Care is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Samary Care

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Meet the Team (0)

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Frequently Asked Questions about Samary Care

What Type of Services does Samary Care offer?

Samary Care offers Home Care.

How many Carers does Samary Care employ?

Samary Care employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Samary Care to verify any information. View our terms and conditions. Samary Care has a Basic Service – more info.