Exemplary Care Services

Suite 3, Freckleton Business Ctr, Freckleton Street, Blackburn BB2 2AL
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8.5 3 Reviews
  • Exemplary Care Services, Blackburn

Care Provided by Exemplary Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Exemplary Care Services Ltd
  • Person in charge
  • Alenca Gould (Registered Manager)

Funding & Fees Guide for Exemplary Care Services

  • Prices
  • Daytime 7am-11pm
    £22.36 per hour
    £11.18 for a 30 minute visit


    Night time 11pm-7am
    £30 per hour


  • Fees are subject to review each tax year.


    We can provide contracted care hours, respite, appointment support, domestic support, meal support, shopping. Anything else required can be discussed.


8.5

Exemplary Care Services has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Exemplary Care Services has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
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Date Published

3
1
1
2
1
Overall Experience  Overall Experience 5.0 out of 5

Excellent service provider. Staff are caring and treat my mum with patience and kindness taking their time to make sure she has the best care. From her daily care to the approachable management for the slightest query including their expertise knowledge of Alzheimer's aiding our understanding of the
illness.

Reply from Alenca Gould, Registered Manager at Exemplary Care Services

Caring for your mum is an absolute honour and a privilege. All of the staff, including the management and office team love going to visit her whenever they can. We aim to help, not only the client, but their family and friends too if we can.Thank you so much for your wonderful review of Exemplary Care Services, it is greatly appreciated. Your lovely review will be shared with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Could not praise this company enough.
We have had nothing but good experiences. They truly look after you and your loved ones as though they were their own family.
That stands for the carers coming in everyday right up to the office staff and management.
We feel so blessed to be looked after by
such a caring and professional company.

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Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My parents look forward to their visits from your staff and respond well to the limited amount of carers that look after them. They are treated with kindness and their needs are taken into account when dealing with them. They are looked after well and are remaining healthy and well.

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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Exemplary Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Exemplary Care Services is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Exemplary Care Services is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jan 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Exemplary Care Services

What Type of Services does Exemplary Care Services offer?

Exemplary Care Services offers Home Care.

How many Carers does Exemplary Care Services employ?

Exemplary Care Services employs 50 carers.