Care@home Oxfordshire Ltd

Unit 11b Bromag Industrial Estate, Minster Lovell, Witney OX29 0SR
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9.3 8 Reviews
  • Care@home Oxfordshire Ltd, Witney
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Care Provided by Care@home Oxfordshire Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge

Good to Know

  • Owner
  • Care@home Oxfordshire Ltd
  • Person in charge
  • Cara Barley (Manager)
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Care@home Oxfordshire Ltd Reviews (8)

9.3

Care@home Oxfordshire Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Care@home Oxfordshire Ltd has 8 reviews.

Overall Experience

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4
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Review from S R (Father of Client) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care@home take amazing care of my son. At first, I was nervous about involving other carers when me and my wife have been the only people to look after my son, but the lovely staff put our minds at ease immediately. Our son looks forward to his carer coming and going out with her. He has gained independence
and confidence whilst being supported by the carer.
We trust the carers completely, which I never expected to happen. They are just so great with him.
The office staff are also always on hand with any questions I have and always reply to me immediately. They are friendly and respectful at all times.
All in all, Care@home is a fantastic and caring company!

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Review from Wendy D (Daughter-in-law of Client) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After months of delaying the need for care, we were impressed from the onset with the professional and supportive manner we received from the manager and her team right from our initial conversation. The manager has now been in place for a week and the level of care they have provided, the kindness
they show and the attention to detail has been outstanding. We are confident we have made the right choice and they will support both my mother-in-law and ourselves on this traumatic dementia journey.

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Review from Miles J (Son of Client) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first call, I was impressed by the professionalism shown by the manager and her team. The initial assessments were very thorough and helped to determine the right level of care needed for my mum. The support given to the live-in carer was exactly what was needed and a caring approach was
demonstrated by all involved. I would have no hesitation in recommending Care@home Oxfordshire Ltd for their excellent care - both professional and yet personal - thank you.

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Review from Darren H (Client) published on 3 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since January I have been part of a wonderful group of people, not just carers. They give me the strength to fight my issues every day.
The team is small but they bring massive amounts of personal care, knowledge, understanding, etc. to every client.
Each and every visit brings excitement and happiness
for me and peace of mind for my wife and family.
Thank you to them all.

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Treated with Dignity

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Review from Karen H (Daughter of Client) published on 1 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent company that provides personalised care with dignity. My elderly mother has been receiving care from the company since September 2022 and receives visits Monday to Friday. She looks forward to the visits and enjoys the company and lively chats with the carers. They are kind, thoughtful
and respect my mother's wishes whilst keeping me fully informed if there are any problems. They are also very quick to respond to my concerns too. It gives me peace of mind knowing that she is being well cared for. Thank you.

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Review from Tammy R (Daughter of Client) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers literally went above and beyond, making my father's last weeks comfortable.
They looked after him as if he was part of their family, and nothing was too much trouble.
As a daughter, the relief of knowing he was so looked after when I was unable to be there was immense.
His face would
light up when he saw them.
They are a small team, which meant it was so much more of a personal experience. He really got to know his carers, and they got to know him.
I would recommend this team to anyone who is looking to care for a family member.

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Review from Sally C (Daughter of Client) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent company. Highly recommended to look after and care for your loved ones.
Staff are all trustworthy, kind, compassionate, skilled and experienced in their work.
Nothing is too much trouble. They are all so caring and considerate. I would not hesitate to
recommend them. They took the best
care possible of my terminally ill 92-year-old mother over a period of several months. I really don't know how, as a family, we would have ever coped without them. The owner is a wonderful lady. She's efficient, reliable, highly motivated and listens to you! Excellent company.

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Review from Elaine H (Daughter of Client) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care@home Oxfordshire has been caring for my parents for the past year. I have found them to be very professional and extremely caring. All the carers are always bright and cheerful and very kind. They treat my parents with dignity and always listen to their needs. They go out of their way to do all
the little things that make all the difference, like painting my mother's nails so she feels special and making sure Dad has his favourite fish and chips.
They have been such a support to our whole family, giving us peace of mind that Mum and Dad are safe and happy. I would have no hesitation in recommending Care@home Oxfordshire.

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Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Care@home Oxfordshire Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Care@home Oxfordshire Ltd is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care@home Oxfordshire Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Care@home Oxfordshire Ltd

What Type of Services does Care@home Oxfordshire Ltd offer?

Care@home Oxfordshire Ltd offers Home Care.

How many Carers does Care@home Oxfordshire Ltd employ?

Care@home Oxfordshire Ltd employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care@home Oxfordshire Ltd to verify any information. View our terms and conditions. Care@home Oxfordshire Ltd has a Basic Service – more info.