Care Navigation Ltd

145 Greystoke Avenue, Bristol BS10 6AS
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8.4 2 Reviews
  • Care Navigation Ltd, Bristol
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Care Provided by Care Navigation Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Care Navigation Ltd
  • Person in charge
  • Teresa Rumuma (Manager)

Funding & Fees Guide for Care Navigation Ltd

  • Prices

  • Local Authority rates
    Pvt clients- from £24/hr

  • All fees are reached based on the level of risks and accessibility
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Care Navigation Ltd Reviews (2)

8.4

Care Navigation Ltd has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years. Over all time Care Navigation Ltd has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
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  • 0

Date Published

2
2
2
2
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Review from Angela T (Daughter of Client) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care Navigation started looking after my mum when she was discharged from hospital. She was reluctant to accept help and have people coming into her home. However, the manager and all the girls were so helpful, caring and kind, that my parents wanted them to continue supporting them.
Mum and Dad's
health began to deteriorate, and Care Navigation supported them with a 24-hour carer. They were amazing and made such a difference to Mum and Dad. With their help and support, we were able to keep my parents in their own home until they passed away.
Thank you Care Navigation.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Paul L (Husband of Client) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used the services of Care Navigation Ltd from October 2023 until February 2024.
Over this period we have been very pleased with the excellent service they have provided.
The staff in all departments have been professional, helpful and above all understanding.
We would recommend the company,
and when needed we will use them again.

Reply from Teresa Rumuma, Manager at Care Navigation Ltd

Thank you for your feedback. We appreciate your feedback and are delighted to know you enjoyed our services. It is our pleasure to be there when our support is needed most.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for Care Navigation Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Care Navigation Ltd is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care Navigation Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Care Navigation Ltd

What Type of Services does Care Navigation Ltd offer?

Care Navigation Ltd offers Home Care.

How many Carers does Care Navigation Ltd employ?

Care Navigation Ltd employs 26 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Navigation Ltd to verify any information. View our terms and conditions. Care Navigation Ltd has a Basic Service – more info.