Visiting Angels Barnet and Enfield

Unit 1, First Floor, Block C, Queens Road Estate, Queens Road, Barnet EN5 4DJ
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Top 20 award
10 25 Reviews
  • Visiting Angels Barnet and Enfield, Barnet
Visiting Angels (Barnet and Enfield) understands the reluctance people have to consider caring for loved ones until necessity arises. They empathise with the emotional and practical challenges involved in managing a family member's well-being. What may begin as sporadic help can quickly become full-time responsibility.

Their core belief is simple: Ageing or dealing with infirmity shouldn't mean leaving cherished homes filled with memories and friends. They provide high-quality home care services in Barnet and Enfield, always tailored to individual needs. With Visiting Angels, there's no need to be anywhere else.

Visiting Angels (Barnet and Enfield) offers a comprehensive range of services, including:

1. Personal Care: Assisting with bathing, dressing, grooming and more.
2. Specialised Care: Tailored support for conditions like Dementia, Stroke, Cancer, and End-of-Life care.
3. Domestic Help: Light cleaning, meal prep and more.
4. Companionship: Escorting to appointments and enhancing hobbies.

What sets them apart is their dedication to personalisation and care quality. They involve clients in caregiver selection, considering care needs and preferences.

Care plans are truly person-centred, aligning with the individual's needs and choices. Clients have the freedom to choose their caregiver to match their unique requirements.

Visiting Angels promises unhurried care, recognising the importance of providing the best support while nurturing well-being.

They also accommodate urgent care needs without compromising quality.

Valuing their care staff is key to their approach, as quality care comes from the best carers. This commitment sets their services apart.

Discussing care can be challenging, but their compassionate team is there to make it easier. Reach out to explore care options further. Visiting Angels is always ready to help.

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Care Provided by Visiting Angels Barnet and Enfield

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Marina Homecare Ltd T/A Visiting Angels Barnet and Enfield
  • Person in charge
  • Jose Rodriguez (Managing Director)

Funding & Fees Guide for Visiting Angels Barnet and Enfield

  • Prices

  • From £27.00 to £32

  • Available upon request.

Visiting Angels Barnet and Enfield Reviews (25)

Total of 25, showing 1-20
10

Visiting Angels Barnet and Enfield has a Review Score of 10 (9.977) out of 10, based on 22 reviews in the last 2 years. Over all time Visiting Angels Barnet and Enfield has 25 reviews.

Overall Experience

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Review from E S (Mother of Client) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear dad died recently. In our family there are a number of people with complex needs. My father was beloved by them and their carers. My mum of 90 years was totally distraught by my dad's death. She needed our attention at the funeral. We had at short notice to find carers for 3 adults. My son aged
57 and his friend who is 60. They both have Downs syndrome are non verbal and have profound learning difficulties. My foster daughter aged 23 who is blind, non verbal and has severe learning difficulties. I came across 'Visiting Angels'.
From the first contact they were friendly and accomodating. They met our family members. They spent a day shadowing the current carers, so that by the time of the funeral (Which went over 2 days) they were au fait with the care needed by our 3 adults. All three were happy when we left and when we returned. The 2 women were lovely. They were friendly, personable and good communicators.
I would highly recommend them and this agency.

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Review from Susan M (Client) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting Angels Review:
I recently had major surgery and needed daily care. All the carers from Visiting Angels have been wonderful! They are sensitive, patient and very professional. What's really special is that they always go above and beyond. Thank you to three staff members in particular for going
the extra mile and for your genuine care.

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Review from Jack B (Son of Client) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother lives alone and needs help getting up and going to bed. We've been with Visiting Angels for two months, since December 2024. They've provided an excellent service with experienced, friendly carers. They've also shown great flexibility, scheduling extra visits and cancelling planned
visits when not needed at fairly short notice. I would certainly recommend them.

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Review from R C (Son of Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I continue to be very impressed with Visiting Angels' care for my mother. Some of the carers have developed strong personal relationships with my mother, and have looked after her over and above their professional role. The organisation is sincere, approachable, flexible and friendly.

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Review from Matthew N (Son of Client) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough how grateful we are for the exceptional care provided by Visiting Angels. Their team has been a wonderful support for my father, assisting him with his morning routine, including getting up, washing, dressing, and enjoying breakfast.
In the evenings, they are just as dedicated,
helping him prepare for bed and ensuring he feels comfortable and secure. The carers are not only professional but also genuinely caring, which has given our family peace of mind.
I also want to highlight the managers, who always respond to any questions or requests for help promptly. Their understanding and compassion during the initial assessment meeting truly made us feel supported. We feel incredibly safe knowing that my dad is in such good hands.
Thank you, Visiting Angels, for the compassion and dedication you show every day!

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Review from Jacqui M (Daughter of Client) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not be happier with the care my mum received. Carers were always on time and respected my mum's wishes, which could be challenging at times because of her dementia. They gave me peace of mind and support. They also could help at short notice, which enabled me to have breaks away.

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Review from Suzanne G (Daughter of Client) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting Angels live up to their name! They not only help my mother, but they are there to support me as well. I am so pleased I have found Visiting Angels and I would tell anyone who needs care, help and support to go to Visiting Angels. They have changed our lives! The team of carers that support
my mother really do care for her.

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Review from S D (Daughter-in-law of Client) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law's life has been changed for the better by three carers, in particular, from Visiting Angels Barnet. They are truly angels who take their role as carers to another level. Dad now goes for regular walks, sits out in the garden, eats well and enjoys their company. This has made a massive
change to the quality of his life. The manager of the team is outstanding and nothing is too much trouble. She doesn't wait for us to contact her but asks us if there is anything more the team can do for Dad. She is always looking to see how she can improve Dad's care. We count ourselves lucky to have her. The two amazing carers go above and beyond on a daily basis and genuinely care for Dad. My husband and I are very grateful to these 3 amazing people.

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Review from V D (Son of Client) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Only one word can express what we feel about Visiting Angels Barnet and that is outstanding. The staff and management care deeply about the wellbeing of anyone they look after. They treat people they care for not just as customers, but as individuals whose needs change over time. They listen and they
learn and offer practical and sensitive solutions to any challenges they are presented with. My dad was very resistant to care of any kind but welcomed the carers when he saw how they wanted to get to know him as a person, made him feel safe, but most importantly did their utmost to make him feel that his happiness was their primary focus. This is truly 5-star 'care with a smile' where nothing is too much trouble. The carers are very well trained, well managed and work as a team. Visiting Angels do not just meet customer needs but aim to exceed them. They are different from the rest and you won't be disappointed.

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Review from David C (Friend of Client) published on 4 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had quite a lot of experience with care companies over the years with them helping to look after friends and relatives. Some of the companies have provided a reasonable service and others not so good.
What neither my friend nor I expected was the really high-class service provided by Visiting
Angels. From the very start, they were impressive and it continued until the end of my friend's life. It wasn't just the care that was first class, but also the management - even with a whiteboard showing them and us what was required that day.
The icing on the cake was the continuity of the care personnel and the fact that the managing director himself was heavily involved in the care process, ably assisted by another staff member in most cases. They both were extraordinarily caring and went way beyond what I would have expected. On one occasion I was with my friend in A & E and the managing director appeared, having heard that my friend was in hospital.
Without a doubt, Visiting Angels is a company that I happily recommend.

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Review from Neil M (Son of Client) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very impressed with the team at Visiting Angels who looked after our dad during his last weeks and helped him and us, his sons, navigate some extremely challenging situations. Visiting Angels provided professional and caring support to us all throughout. Our dedicated manager in particular went
above and beyond the call of duty on many occasions and I cannot praise her highly enough; truly an immensely caring and dedicated individual. I have no hesitation at all in recommending Visiting Angels as they deliver to an exceptionally high standard.

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Review from Sian W (Client) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I contacted Visiting Angels to help me with my flat, filling any forms I needed to do, also helping me sort my finances. I found them online and spoke to a lovely man who arranged for one of the staff to come over and sort a care package. She found me a lovely lady who has been helping me sort my flat,
she has helped me with forms, and we also sorted through a care plan. Thank you for helping me.

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Review from R F (Wife of Client) published on 4 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very grateful and relieved to have found the excellent home-care team Visiting Angels. Their management and care workers live up to their name. My husband was bedridden when I sought help from Visiting Angels. I was impressed by the manager's initial visit to assess the situation as she made a
point of including my husband in the discussion which was very reassuring. This was in contrast to the two representatives of other care companies who talked over him or just nodded ‘hello’ and walked out of the bedroom.
Visiting Angels matched the carer to fit in with his needs and personality and tried to have the same team coming regularly. All the carers were kind and compassionate to my husband but also to everyone else in the family. They were also very supportive of me when my husband passed.
I would have no hesitation in recommending them to family or friends in need.

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Review from Rebecca P (Granddaughter of Client) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough gratitude for the exceptional service provided by Visiting Angels. From the moment we engaged with them, the team exhibited understanding, kindness and a sympathetic personal touch.
The manager and carers went above and beyond to ensure that our family's needs were met. Their
professionalism combined with patience, warmth and genuine compassion has set a standard that I have not come across before in other care agencies.
The dedication of the entire team is evident in the thoughtful and tailored approach they take to address individual needs. The managing director's hands-on involvement reflects his commitment to excellence.
I wholeheartedly recommend Visiting Angels to anyone seeking home help. Their exceptional service, made me breathe a sigh of relief when leaving my loved one in their hands.

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Review from Mohammed K (Client) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was at a very low ebb in my life having recently lost two close members of my family in quick succession. I have been suffering from poor health for many years and I felt like I was on the edge and in a very dark place. Despite taking a multitude of medication I decided to seek help with my personal
care because I was increasingly unable to do various simple day to day tasks.


I found a website online and filled out my details with little hope of a response. To my surprise I got a call from the manager at Visiting Angels Barnet. Although his care agency is private, and I was unable to afford his fees he nonetheless took time to speak to me. I also spoke to the care manager and they both promised to help me because they could see I had in effect 'fallen below the radar' within the system. Not long after speaking to them I got a call from my local social care team who wanted to carry out an assessment of my needs.


Subsequently, I received follow up calls from the manager at Visiting Angels Barnet to check on my health and to get an update with regards to my care. Again, they took time to listen to me and put me at ease by reassuring me that I should now get the help I needed. I could not thank them enough for all they had done for me because they went out of their way to help me. Thanks to them I am now getting the care I need from my local council in terms of a long-term care package and more recently the care manager has painstakingly went out of her way to ensure that I would shortly be contacted by an occupational therapist to assess whether I qualify for equipment in the home so as to make it easier to live my life.


I would like to say that very rarely has someone taken a genuine interest in my well-being and I am very grateful to Visiting Angels Barnet for that.


Finally, I would definitely recommend Visiting Angels Barnet to anyone looking for personal care.


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Review from J B (Daughter of Client) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely helpful arranging support for my father at short notice. The team have been lovely and have built a good relationship with both of us. I would highly recommend Visiting Angels and already have.

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Review from Christopher N (Client) published on 8 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My six month experience of Visiting Angels has been reliable, positive and enjoyable, They have cooked my main meal at midday five times each week and have done it well. They have also provided conversation and chitchat, which is valuable for those who live alone. I have always been shown courtesy and
kindness by the individuals I have met, who have all been trained to a high standard. They have been quick to learn how I like things cooked. I have already recommend Visiting Angels to friends in a similar position to myself.

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Review from K P (Daughter of Client) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had to get care for my dad after a fall and a fracture to the spine. We needed the extra support and it all happened very fast and we didn’t have a clue whom to approach. After getting contact details for Visiting Angels we were all out at rest with the care, the quality and accommodating us
almost last minute and attention to detail for what we required etc.
All the carers took amazing care of my dad and we and him were really happy with the service provided. We would definitely recommend this to anyone who needs the care and help.

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Review from Tina B (Daughter of Client) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service, lovely team, Mum was overly anxious approaching a care company but has been great so far 6 weeks in. She absolutely loves the carer, who's a bouncy ball of positive energy and cannot say enough good things.

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Review from A L (Client) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank Visiting Angels for their support in helping me to recover from a major operation back to full independence. From the get-go the can do attitude of the management team, their flexibility and brilliance in matching a carer to fit in with my needs and personality, was amazing. A
special thanks to my carer, who always went above and beyond to ensure my well-being and happiness. I would recommend her and the company to anyone seeking care.

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Current Review Score: 10.0 (9.977)

Overview of Review Score

The Review Score of 10 (9.977) out of 10 for Visiting Angels Barnet and Enfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.977 for Visiting Angels Barnet and Enfield is calculated as follows: ( (128 Excellents x 5) + (3 Goods x 4) ) ÷ 131 Ratings = 4.977

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Visiting Angels Barnet and Enfield is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Meet the Team (2)

José

José Rodríguez

Job Title: Managing Director

Joined: 2022

My personal experience of carers and caregiving, both good and bad, has made me realise how varied the level of care can be and how confusing and worrying it is for families just trying to do the best for their loved ones. I am committed to supporting those who need to make difficult decisions and helping them understand their entitlements and options so that they don’t repeat my experiences.


I am also committed to providing the best level of care, in the home, with great carers who are looked after and because of that provide continuity.


And that’s why, after a successful career in both big and small businesses, including my own, I decided to change direction and do something with Visiting Angels that is more than just a job and gives something back.


My hands-on role is to run and grow the business and make sure that Rosie and her team have what they need.


I’ll also be working closely with them to see where I can add to the quality of complete care we provide.


Rose

Rose

Job Title: Registered Care Manager

Joined: 2023

I am the Registered Care Manager for Visiting Angels Barnet and Enfield. With over 13 years of experience in the care sector, I have a wealth of knowledge gained from providing hands-on care to vulnerable individuals. It is truly refreshing and fulfilling to work for a company like Visiting Angels that shares my commitment to high standards, ethical principles, and utmost respect for our care staff. That’s why I decided to join José at Visiting Angels.


My role involves the day-to-day management of the branch, which includes assessing our client’s needs and creating person-centred care plans that promote independence while minimizing any potential risks. My management journey was driven by a desire to facilitate significant positive changes in people’s lives.


Having experienced various standards of care throughout my career, I am determined to lead a company that consistently exceeds the expectations of an average care service. I firmly believe that going above and beyond is not only beneficial for our clients and their families but also crucial for the well-being and motivation of our care staff.


In addition to management responsibilities, I oversee quality control and recruitment. I take great pride in our meticulous selection process when bringing new members to our team. We provide comprehensive onboarding with face-to-face training, personally conducted by me. I am proud to say that my team is diligent in monitoring our client’s well-being and is well-trained to identify safeguarding concerns and suggest improvements to enhance our client’s quality of life.


I am a firm believer in setting goals for all our clients, aiming to achieve better outcomes and giving our carers and clients specific targets to focus on, all while adhering to CQC guidelines. I want our clients to understand that I am always prepared to go the extra mile, and we work as a united team in collaboration with them and their families to achieve the best possible results. I maintain a highly hands-on approach to ensure the highest level of care.


Frequently Asked Questions about Visiting Angels Barnet and Enfield

What Type of Services does Visiting Angels Barnet and Enfield offer?

Visiting Angels Barnet and Enfield offers Home Care.

How many Carers does Visiting Angels Barnet and Enfield employ?

Visiting Angels Barnet and Enfield employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels Barnet and Enfield to verify any information. View our terms and conditions. Visiting Angels Barnet and Enfield has a Platinum Service – more info.