Right at Home (Grantham, Newark, Melton & Oakham)

Reply from Billie Crofts, Registered Manager at Right at Home (Grantham, Newark, Melton & Oakham)

Thank you so much for your kind and thoughtful review. We're delighted to hear that our team has provided you with the support you needed during your recovery and beyond. It's wonderful to know that our caregivers have not only helped with daily tasks but also made a positive difference through companionship and those little extra touches that mean so much. Your words truly mean a lot to us and we're so pleased that you felt well cared for by both our caregivers and our management team. Should you ever need assistance again in the future, we'd be honoured to support you. Wishing you continued good health and happiness.

Reply from Anand Parekh, Managing Director at Right at Home (Grantham, Newark, Melton & Oakham)

Thank you so much for your kind words and for taking the time to share your experience with Right at Home. It means the world to us to hear how our team has been able to support your father and make a positive difference in his life. We're delighted that our carers have been able to go above and beyond to provide the care and companionship he deserves, whether during his regular visits or in unexpected situations like his emergency dental appointment. Knowing that we could step in when you couldn't be there is exactly what we strive for giving families peace of mind while ensuring their loved ones are well looked after. We're also thrilled to hear that you find our online portal helpful in staying connected with your father's care. Transparency and communication are core to what we do, so it's wonderful to know this has brought you reassurance. Your feedback truly motivates us to continue delivering the high standard of care we pride ourselves on.

Reply from Anand Parekh, Managing Director at Right at Home (Grantham, Newark, Melton & Oakham)

Thank you so much for your wonderful feedback! We're delighted to hear that you and your mum have had such a positive experience with our care team. Providing professional, compassionate, and person-centred care is at the heart of everything we do, so it's truly rewarding to know that our efforts have made a difference for your family. We are especially pleased that the initial process was smooth and reassuring for you, as we strive to make starting care as stress-free as possible. It's also great to hear that our carers' attentiveness and unhurried approach have helped create a sense of ease for both you and your mum. Thank you for recommending us it means the world to our team. If there's anything more we can do to support you and your mum, please don't hesitate to let us know!

Reply from Anand Parekh, Managing Director at Right at Home (Grantham, Newark, Melton & Oakham)

Thank you so much for your heartfelt review. It means the world to us to know that our care has made a positive difference for your father and your family. Providing compassionate, professional, and person-centred care is at the heart of what we do, and we're so glad to hear that our team has been able to support you in this way. We are truly grateful for your kind words about our caregivers, and management team, and appreciate feedback like this that motivates us to continue striving for excellence every day. Please know that we remain committed to providing the highest standard of care and support, and we're always here whenever you need us. Thank you for trusting Right at Home.

Reply from Anand Parekh, Managing Director at Right at Home (Grantham, Newark, Melton & Oakham)

Thank you so much for your kind words and thoughtful feedback. It means the world to us to know that our care is making such a positive difference for your father-in-law and your family. Providing person-centered, dignified, and compassionate care is at the heart of everything we do, and hearing how much he enjoys the visits from our team truly warms our hearts. We're also deeply grateful for your recognition of our staff and management - we take great pride in carefully selecting and training our team to ensure they deliver the highest standard of care. Your comments about our communication and feedback mean so much, as we know how important it is to keep families informed and supported throughout the care journey. Thank you again for your recommendation and for taking the time to share your experience. It's an honour to support your father-in-law, and we'll continue to do everything we can to provide exceptional care for him and your family.

Reply from Anand Parekh, Managing Director at Right at Home (Grantham, Newark, Melton & Oakham)

Thank you so much for your wonderful review. We're truly grateful to hear how much the care team and chair yoga sessions have been supporting your well-being and rehabilitation. It means the world to us that you feel relaxed, and that you're noticing positive changes with your muscles and movement. Our team is dedicated to providing compassionate, holistic care that brings comfort and joy, and it's so rewarding to hear that you look forward to their visits. Your recommendation is such a kind compliment, and we'll continue doing our best to make every visit something you look forward to. Thank you again for sharing your experience!

Reply from Anand Parekh, Managing Director at Right at Home (Grantham, Newark, Melton & Oakham)

Thank you so much for sharing these kind words. We're incredibly touched to hear that you felt such a strong sense of family and care through our team. Supporting both our clients and their families during challenging times is at the heart of what we strive to do. Knowing that our care team was able to make a meaningful difference and bring comfort to you and your loved one means the world to us. Your experience beautifully reflects what we hope each family feels when working with us - that they are valued, understood, and truly cared for. Thank you again for your heartfelt recommendation; it's a reminder of why we do what we do.

Reply from Anand Parekh, Managing Director at Right at Home (Grantham, Newark, Melton & Oakham)

Thank you so much for your thoughtful and heartfelt feedback. It means the world to us to hear how much the care team positively impacted your mother's life during a challenging time. Consistency, especially over multiple visits and during holiday periods, is something we truly value, and it's wonderful to know that our carers were not strangers but became trusted companions for your mother. We are especially pleased to hear that the carers treated her with courtesy and encouragement, taking the time to truly understand her needs and preferences. Knowing they could support her in enjoying moments outside and sharing stories about her life brings a smile to our faces- it's these connections that make such a difference in care. Thank you again for sharing your experience. It's feedback like this that reminds us why we do what we do.

Reply from Anand Parekh, Managing Director at Right at Home (Grantham, Newark, Melton & Oakham)

Dear J, Thank you so much for your heartfelt review. We are thrilled to hear that you were pleased with the service provided by our team at Right At Home. Ensuring that our clients receive personalised, professional, and compassionate care is our top priority, and it's incredibly rewarding to know that we met your expectations.We understand how important consistency and familiarity are, especially in making our clients feel comfortable and secure. We're glad to hear that having a consistent team of carers for your dad made a positive difference. Our carers take pride in their work, and it's wonderful to hear that their kindness, respect, and initiative have been recognised. Your recommendation means a lot to us. Thank you for entrusting us with your dad's care and for taking the time to share your positive experience. Warm regards.

Reply from Anand Parekh, Managing Director at Right at Home (Grantham, Newark, Melton & Oakham)

Dear Sydney, thank you so much for your heartfelt review. We are deeply touched by your kind words and are truly grateful for the opportunity to make a positive impact on your life. At Right at Home, we believe that providing homecare is more than just a service; it's an honour and a privilege. Supporting our local community in Grantham and the surrounding villages is a responsibility we take to heart every single day. It warms our hearts to know that our dedicated and professional team could lift your spirits each morning, bringing a bit of sunshine to your day and motivating you towards better health. Our goal is always to offer care with the utmost discretion and adaptability, ensuring that each individual feels respected and comfortable. From all of us at Right at Home, thank you from the bottom of our hearts for allowing us to be a part of your journey. Warm regards, the Right at Home team.

Reply from Anand Parekh, Managing Director at Right at Home (Grantham, Newark, Melton & Oakham)

We are thrilled to hear that you were impressed with Right at Home. Our team takes pride in providing compassionate and efficient care services. As the leading care company in Grantham and Newark, we strive to make every visit smooth and problem-free. Your recommendation means the world to us.

Reply from Billie Crofts, Registered Manager at Right at Home (Grantham, Newark, Melton & Oakham)

Thank you for your heartfelt feedback. At Right at Home, we are dedicated to providing outstanding home care services in Grantham and the surrounding areas. With meticulous attention to detail, our professional care staff ensure your loved one feels reassured, regains confidence and maintains a positive outlook. We sincerely appreciate your full endorsement and highest recommendation in how we have truly provided quality care for your aunt.