The care service is outstanding. The carers are engaged, attentive, compassionate and very flexible
Chris P (Nephew of Client)
Carers are always on time and give good service as per our requests. Nothing seems too much trouble
L P (Daughter-in-law of Client)
Excellent caring service, flexible to my mum's needs - thank you
A T (Daughter of Client)
From £32 per hour
For long visits ie. 4 hours or more we can offer discounted rates.
For Live-in care, prices are available on request.
Right at Home (Grantham, Newark, Melton & Oakham) has a Review Score of 10 (9.969) out of 10, based on 16 reviews in the last 2 years. Over all time Right at Home (Grantham, Newark, Melton & Oakham) has 22 reviews.
Review from F M (Niece of Client) published on 6 October 2022
Submitted via Website •
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Reply from Kay Lau, Registered Manager at Right at Home (Grantham, Newark, Melton & Oakham)
Thank you for leaving such a glowing review! We are very pleased to hear that you and your aunty were both happy with the service you received and that you would be happy to return to us when you next require respite.
We thoroughly enjoyed getting to know your aunty over that week and we look forward to seeing you both again soon!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from V L (Power of Attorney of Client) published on 6 October 2022
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Reply from Kay Lau, Registered Manager at Right at Home (Grantham, Newark, Melton & Oakham)
Thank you so much for your kind words! Everything we do is based around quality and our mission to provide outstanding care and support to people in their own homes, so knowing that we are achieving this and going above and beyond for our clients means the world to us!
I will pass this on to our teams so that we can continue striving to be the best homecare provider in Grantham and the surrounding areas.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 10 (9.969) out of 10 for Right at Home (Grantham, Newark, Melton & Oakham) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.969 for Right at Home (Grantham, Newark, Melton & Oakham) is calculated as follows: ( (93 Excellents x 5) + (3 Goods x 4) ) ÷ 96 Ratings = 4.969
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Right at Home (Grantham, Newark, Melton & Oakham) is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Managing Director
Joined: 2022
It is a pleasure and honour to be the owner and managing director of Right at Home Grantham, Newark, Melton Mowbray and Oakham.
I am grateful to serve the community and truly give back in a way that is rewarding and improves the quality of life for so many individuals.
I live life with a spring in my step and have the drive to be the best version of myself. This drive to grow, to inspire, and to be the change comes from the values and morals instilled in me through my family, mentors, life experiences and most recently becoming a father.
I graduated from Loughborough University and spent 8 years working for a multinational corporate company. Working through various positions with increasing responsibility allowed me to gain invaluable experience in professional development, leading from the front, working with teams, and networking with the right people. However, in the back of my mind, I always knew there was a sense of duty to give back to others and simultaneously a desire to run my own business. This desire ultimately stemmed from seeing family members run their successful businesses and how passionately they did so.
In 2017, my wife and I opened Hot Yoga Nottingham which we envisioned and worked hard to bring to life. This was a powerful move to unite our passion for health and well-being alongside business and focus our energy on building a business with strong foundations that were authentic to us and gave us the platform to change the lives of the people who trusted us.
The COVID-19 pandemic was a time of reflection for me. During this time, I came across family members who were living with illnesses and required care in their own homes. Having witnessed the quality of care provided, I felt an inherent calling to research the care industry in greater depth. As my understanding of the market grew, I reviewed the best homecare providers in the industry, how long they had been operating and who their driving forces were. This is when I found Right at Home.
Opening Right at Home just felt ‘Right’! They were a class above the rest, from the National Office team, the reviews on homecare.co.uk and the awards attained, it was a very natural attraction towards launching Right at Home in Grantham, Newark, Melton Mowbray and Oakham.
I want to be known for being the change, following my dreams and delivering the highest quality service through Right at Home. From a health and well-being perspective, it’s also important to me to enhance the lives of every person I come into contact with.
This is my inherent nature, to become the best version of myself every day and make a difference in this world.
Job Title: Registered Manager
Joined: 2023
I strive to create an environment where individuals feel valued, safe, and empowered within their homes and community.
I have worked within the Health and Social Care sector for a number of years and feel that during this time I have made a significant impact on the lives of the individuals who I have cared for. My passion for providing person-centred care and going above and beyond the standard requirements sets me apart. I believe in treating every individual with dignity, respect, and compassion, recognizing that each person has their own unique needs, preferences, and aspirations.
Throughout my career, I have focused on supporting vulnerable individuals, particularly the elderly and individuals with specific needs such as mental health, autism, learning disabilities, and epilepsy. My extensive experience in these areas has developed my understanding and ability to address the unique challenges faced by individuals with these diagnoses.
I knew that I wanted to work for a company that provided the kind of care that is ‘top quality’, the kind that we all want our parents to have one day. This is what sets Right at Home apart from all other local care companies. Right at Home has a true passion for providing outstanding care for people within their own homes and offers a collaborative and fun culture for employees.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Grantham, Newark, Melton & Oakham) to verify any information. View our terms and conditions. Right at Home (Grantham, Newark, Melton & Oakham) has a Platinum Service – more info.