Right at Home (Grantham, Newark, Melton & Oakham)

Autumn Park Business Centre, Dysart Road, Grantham NG31 7EU
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10 22 Reviews
  • Right at Home (Grantham, Newark, Melton & Oakham), Grantham
Right at Home provides high quality home care across Grantham, Newark on Trent, Melton Mowbray, Oakham and the surrounding areas. With an emphasis on quality, the team strive to ensure they offer care that not only meets the health needs of the people they support but also empowers them to live independently and maintain their quality of lives.

The team are experienced and well trained, with a commitment to offering the best support possible for each person they work with. Personal choice is emphasised, ensuring people feel comfortable making decisions that best suit them and enhance their lives. From companionship to live in care, they are able to cater their services around each person's individual needs, ensuring care is completely personalised.

Care Provided by Right at Home (Grantham, Newark, Melton & Oakham)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Anand Parekh (Managing Director)

Funding & Fees Guide for Right at Home (Grantham, Newark, Melton & Oakham)

  • Prices
  • From £32 per hour


  • For long visits ie. 4 hours or more we can offer discounted rates.
    For Live-in care, prices are available on request.


Right at Home (Grantham, Newark, Melton & Oakham) Reviews (22)

Total of 22, showing 21-22
10

Right at Home (Grantham, Newark, Melton & Oakham) has a Review Score of 10 (9.969) out of 10, based on 16 reviews in the last 2 years. Over all time Right at Home (Grantham, Newark, Melton & Oakham) has 22 reviews.

Overall Experience

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Date Published

22
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6
Overall Experience  Overall Experience 5.0 out of 5

Needed to find a care company to cover morning calls for a week. This was at short notice.
From the start, the initial phone call through the assessment, visits and paying the invoice myself and aunty found the company to be very professional and listened to our needs (which were a bit complicated).
It was just a week's respite, but we were treated really well and would definitely return to the company.

Reply from Kay Lau, Registered Manager at Right at Home (Grantham, Newark, Melton & Oakham)

Thank you for leaving such a glowing review! We are very pleased to hear that you and your aunty were both happy with the service you received and that you would be happy to return to us when you next require respite.
We thoroughly enjoyed getting to know your aunty over that week and we look forward to seeing you both again soon!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The team could not have been more professional, cooperative, kind, thoughtful and caring. They catered for all our needs. They accommodated the clients, they used their initiative where needed and went over and above the call of duty.
They were always punctual.

Reply from Kay Lau, Registered Manager at Right at Home (Grantham, Newark, Melton & Oakham)

Thank you so much for your kind words! Everything we do is based around quality and our mission to provide outstanding care and support to people in their own homes, so knowing that we are achieving this and going above and beyond for our clients means the world to us!
I will pass this on to our teams so that we can continue striving to be the best homecare provider in Grantham and the surrounding areas.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.969)

Overview of Review Score

The Review Score of 10 (9.969) out of 10 for Right at Home (Grantham, Newark, Melton & Oakham) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.969 for Right at Home (Grantham, Newark, Melton & Oakham) is calculated as follows: ( (93 Excellents x 5) + (3 Goods x 4) ) ÷ 96 Ratings = 4.969

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home (Grantham, Newark, Melton & Oakham) is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (9)

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Meet the Team (2)

Anand

Anand Parekh

Job Title: Managing Director

Joined: 2022

It is a pleasure and honour to be the owner and managing director of Right at Home Grantham, Newark, Melton Mowbray and Oakham.


I am grateful to serve the community and truly give back in a way that is rewarding and improves the quality of life for so many individuals.


I live life with a spring in my step and have the drive to be the best version of myself. This drive to grow, to inspire, and to be the change comes from the values and morals instilled in me through my family, mentors, life experiences and most recently becoming a father.


I graduated from Loughborough University and spent 8 years working for a multinational corporate company. Working through various positions with increasing responsibility allowed me to gain invaluable experience in professional development, leading from the front, working with teams, and networking with the right people. However, in the back of my mind, I always knew there was a sense of duty to give back to others and simultaneously a desire to run my own business. This desire ultimately stemmed from seeing family members run their successful businesses and how passionately they did so.


In 2017, my wife and I opened Hot Yoga Nottingham which we envisioned and worked hard to bring to life. This was a powerful move to unite our passion for health and well-being alongside business and focus our energy on building a business with strong foundations that were authentic to us and gave us the platform to change the lives of the people who trusted us.


The COVID-19 pandemic was a time of reflection for me. During this time, I came across family members who were living with illnesses and required care in their own homes. Having witnessed the quality of care provided, I felt an inherent calling to research the care industry in greater depth. As my understanding of the market grew, I reviewed the best homecare providers in the industry, how long they had been operating and who their driving forces were. This is when I found Right at Home.


Opening Right at Home just felt ‘Right’! They were a class above the rest, from the National Office team, the reviews on homecare.co.uk and the awards attained, it was a very natural attraction towards launching Right at Home in Grantham, Newark, Melton Mowbray and Oakham.


I want to be known for being the change, following my dreams and delivering the highest quality service through Right at Home. From a health and well-being perspective, it’s also important to me to enhance the lives of every person I come into contact with.


This is my inherent nature, to become the best version of myself every day and make a difference in this world.


Billie

Billie Crofts

Job Title: Registered Manager

Joined: 2023

I strive to create an environment where individuals feel valued, safe, and empowered within their homes and community.


I have worked within the Health and Social Care sector for a number of years and feel that during this time I have made a significant impact on the lives of the individuals who I have cared for. My passion for providing person-centred care and going above and beyond the standard requirements sets me apart. I believe in treating every individual with dignity, respect, and compassion, recognizing that each person has their own unique needs, preferences, and aspirations.


Throughout my career, I have focused on supporting vulnerable individuals, particularly the elderly and individuals with specific needs such as mental health, autism, learning disabilities, and epilepsy. My extensive experience in these areas has developed my understanding and ability to address the unique challenges faced by individuals with these diagnoses.


I knew that I wanted to work for a company that provided the kind of care that is ‘top quality’, the kind that we all want our parents to have one day. This is what sets Right at Home apart from all other local care companies. Right at Home has a true passion for providing outstanding care for people within their own homes and offers a collaborative and fun culture for employees.