TEES Healthcare Services Limited

Suite S3, Milnthorpe House, Monckton Road, Wakefield WF2 7AS
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9.7 7 Reviews
  • TEES Healthcare Services Limited, Wakefield

Care Provided by TEES Healthcare Services Limited

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability

Good to Know

  • Owner
  • Tees Healthcare Services Ltd
  • Person in charge
  • Spiwe Tizora (Manager)

TEES Healthcare Services Limited Reviews (7)

9.7

TEES Healthcare Services Limited has a Review Score of 9.7 (9.700) out of 10, based on 7 reviews in the last 2 years. Over all time TEES Healthcare Services Limited has 7 reviews.

Overall Experience

  • 7
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Overall Experience  Overall Experience 5.0 out of 5

We have been using Tees Healthcare for nearly one year now, and can honestly state the standard of care provided by the team for my mum has been, and continues to be, excellent in every regard. From the very first meeting prior to service commencement, to reviews via the Local Authority and intermittent
contact with the management, Tees Healthcare continue to be a positively reassuring arm around our family group. The main carer is just outstanding, so attentive and supportive in building rapport with my mum - which is not to take anything away from the rest of the team, who are equally superb. Thank you to Tees Healthcare for the amazing support you provide, and which is so reassuringly dependable.

Reply from SPIWE TIZORA, Manager at TEES Healthcare Services Limited

Thank you so much for the kind words and thank you for entrusting us to look after your lovely mum. We strive to continue to offer the best care which we can give.


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Overall Experience  Overall Experience 5.0 out of 5

Since moving to Tees Healthcare Services we have experienced an unparalleled level of service and care. We would recommend their services without reservation. The carers we have had contact with have been beyond expectations.

Reply from Spiwe Tizora, Manager at TEES Healthcare Services Limited

Thank you very much for your review on our service. We pride in what we do and will continue offering quality service to our clients


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Overall Experience  Overall Experience 5.0 out of 5

Tees Health are absolutely amazing. We used them for a year and never once were we disappointed with the genuine care each and every carer had for my mum. They always ensured Mum's needs were a priority. They also supported myself and my sister throughout the whole time.
Tees Health are by far the
best carers we could have had. Thank you so much to the manager and all your amazing, caring team.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic service of care provided by the care working team of Tees Healthcare Services. Not only do a great service but they have got me better. Many Thanks to all .. sorry I can’t remember all your names but I won’t forget you and the wonderful caring service you provide

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Overall Experience  Overall Experience 5.0 out of 5

Soon as the carers walk though the door, they are welcoming bubbley and always happy they meet all my mum's needs. Can’t fault anything they do, they are so loving and so amazing. They are the best careers my mum has ever had, we wouldn’t go anywhere else they are so amazing.

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Overall Experience  Overall Experience 5.0 out of 5

I am happy to write this review because they are the best care agency I’ve had.


I chose them because they have a ‘Good’ CQC rating and I can see why.


They turn up on time, are very respectful and carry out their duties efficiently. They are very friendly. Also, they send the same few carers each

time.


With other companies, they send a rota which I may as well have torn up. They’d turn up late and send different carers giving sickness as their excuse.


This doesn’t happen with Tees Healthcare.


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant company, so friendly from the moment they walked through the door. My dad's carers are great, I’ve never heard him talk so much. The difference in him in a week is lovely to see, he genuinely looks forward to them arriving. Highly recommended by us, 5 stars.

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Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for TEES Healthcare Services Limited is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for TEES Healthcare Services Limited is calculated as follows: ( (40 Excellents x 5) ) ÷ 40 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for TEES Healthcare Services Limited is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Apr 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about TEES Healthcare Services Limited

What Type of Services does TEES Healthcare Services Limited offer?

TEES Healthcare Services Limited offers Home Care.