TEES Healthcare Services Limited has a Review Score of 9.7 (9.700) out of 10, based on 7 reviews in the last 2 years. Over all time TEES Healthcare Services Limited has 7 reviews.
Review from Ady T (Son of Client) published on 10 March 2025
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Reply from SPIWE TIZORA, Manager at TEES Healthcare Services Limited
Thank you so much for the kind words and thank you for entrusting us to look after your lovely mum. We strive to continue to offer the best care which we can give.
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Treated with Dignity
Value for Money
Review from Lesley G (Client) published on 3 February 2025
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Reply from Spiwe Tizora, Manager at TEES Healthcare Services Limited
Thank you very much for your review on our service. We pride in what we do and will continue offering quality service to our clients
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Jean S (Daughter of Client) published on 5 August 2024
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Treated with Dignity
Value for Money
Review from Richard S (Client) published on 24 January 2024
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Staff
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Treated with Dignity
Value for Money
Review from A I (Daughter of Client) published on 26 December 2023
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Treated with Dignity
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Review from Trevor H (Client) published on 26 June 2023
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I chose them because they have a ‘Good’ CQC rating and I can see why.
They turn up on time, are very respectful and carry out their duties efficiently. They are very friendly. Also, they send the same few carers each
With other companies, they send a rota which I may as well have torn up. They’d turn up late and send different carers giving sickness as their excuse.
This doesn’t happen with Tees Healthcare.
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Management
Treated with Dignity
Value for Money
Review from Sarah N (Daughter of Client) published on 16 May 2023
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Staff
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Treated with Dignity
Value for Money
The Review Score of 9.7 (9.700) out of 10 for TEES Healthcare Services Limited is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for TEES Healthcare Services Limited is calculated as follows: ( (40 Excellents x 5) ) ÷ 40 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for TEES Healthcare Services Limited is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Apr 2023
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