Care U Care

4 Greyhound Road, London W6 8NX
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8.0 1 Review
  • Care U Care, London

Care Provided by Care U Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help
  • Older Person Care
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Care U Care Ltd
  • Person in charge
  • Nora Farah (Manager)
8.0

Care U Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Care U Care has 1 review.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I have been with Care U Care for over 12 months. I have a lot of things going on in my life, with various issues including spinal problems, chest problems, walking problems, bowel and urinary problems too, COPD, and emphysema. I have so much good care from this company, a really nice lady, who is in
charge, she does a good job at helping with shopping ect., but my carer, she helps me wash in the bath, she helps, at points, dressing too, then my breakfast and back at dinner. I can't say how much she has made my life more capable for living. My other carer when my other one is away is a lovely lady. She is also lovely and looks after me well. Between the two staff members, my life feels like it's back on track. I may have to have another spinal operation soon, but I know my carers will be there for me. So overall I can really recommend this company they have changed my life for the better. Thank you Care U Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Care U Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Care U Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care U Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jun 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Requires improvement
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Care U Care

What Type of Services does Care U Care offer?

Care U Care offers Home Care.