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Bridgewater Home Care (Halton & Frodsham) has a Review Score of 10 (10.000) out of 10, based on 15 reviews in the last 2 years. Over all time Bridgewater Home Care (Halton & Frodsham) has 22 reviews.
Review from Lindsay E (Daughter of Client) published on 21 January 2025
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Reply from Lyndsey Griffiths, Care Manager at Bridgewater Home Care (Halton & Frodsham)
Thank you for taking the time to share such a thoughtful and generous review. We are truly inspired to hear how our team has made a positive difference for you. Your feedback is deeply valued by both myself and the entire team, and I will ensure your kind words are shared with them. Thank you for placing your trust in Bridgewater Home Care.
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Treated with Dignity
Value for Money
Review from T P (Granddaughter of Client) published on 21 January 2025
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Reply from Lyndsey Griffiths, Care Manager at Bridgewater Home Care (Halton & Frodsham)
Thank you for your kind words and for sharing your experience with us! We are delighted to know that our service has met your expectations. Your feedback means so much to our team, and I'll be sure to share your lovely comments with them. Thank you for choosing Bridgewater Home Care and for placing your trust in us.
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Treated with Dignity
Value for Money
Review from Christian O (Son of Client) published on 20 December 2024
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Reply from Lyndsey Griffiths, Care Manager at Bridgewater Home Care (Halton & Frodsham)
Thank you for taking the time to leave this kind review. We are really pleased to hear that you are happy with the service we provide. I will pass on your lovely comments to our team of care specialists. Thank you for putting your trust in Bridgewater Home Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Olivia H (Daughter of Client) published on 2 October 2024
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Reply from Lyndsey Griffiths, Care Manager at Bridgewater Home Care (Halton & Frodsham)
Thank you for your wonderful review! We are thrilled to hear that you are pleased with the service we provide. We will certainly pass along your thoughtful feedback to the team. We greatly appreciate the trust you have placed in Bridgewater Home Care.
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Treated with Dignity
Value for Money
Review from M C (Niece of Client) published on 25 September 2024
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Reply from Lyndsey Griffiths, Care Manager at Bridgewater Home Care (Halton & Frodsham)
Thank you for your wonderful review! We are delighted to know that you are satisfied with the service we offer. We will be sure to share your kind feedback with the team. We truly value the trust you have placed in Bridgewater Home Care.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Lin T (Daughter of Client) published on 16 July 2024
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Reply from Shehan Fernando, Director at Bridgewater Home Care (Halton & Frodsham)
Thank you for taking the time to leave a lovely review and we are really pleased to hear that you are happy with the service we provide. I will ensure your kind words are passed on to your team. Thank you for putting your trust in Bridgewater Home Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D T (Client) published on 18 March 2024
Submitted via Postal Card •
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Reply from Shehan Fernando, Director at Bridgewater Home Care (Halton & Frodsham)
Thank you for taking the time to leave this kind review. We are really pleased to hear that you are happy with the service we provide. I will pass on your lovely comments to your team of care specialists. Thank you for putting your trust in Bridgewater Home Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ursula B (Wife of Client) published on 12 March 2024
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Reply from Shehan Fernando, Director at Bridgewater Home Care (Halton & Frodsham)
Thank you for taking the time to leave this kind review. We are really pleased to hear that you are happy with the service we provide. I will pass on your lovely comments to your team of care specialists, who speak very highly of your husband.
Thank you for putting your trust in Bridgewater Home Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Margaret S (Client) published on 9 February 2024
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Reply from Vindya Wanninayake, Managing Director at Bridgewater Home Care (Halton & Frodsham)
Thank you for taking the time to leave this kind review. We are really pleased to hear that you are happy with the service we provide. I will pass on your lovely comments to our team of care specialists. Thank you for putting your trust in Bridgewater Home Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from W B (Son of Client) published on 12 January 2024
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Reply from Vindya Wanninayake, Director at Bridgewater Home Care (Halton & Frodsham)
Thank you for taking the time to leave this kind review. We are really pleased to hear that you are happy with the service we provide. I will pass on your lovely comments to our team of care specialists. Thank you for putting your trust in Bridgewater Home Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Donna A (Daughter of Client) published on 4 December 2023
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Reply from Vindya Wanninayake, Director at Bridgewater Home Care (Halton & Frodsham)
Thank you for taking the time to leave a lovely review, as it really helps us to improve our service.
We are really pleased to hear that you are happy with the service we provided to your mum. I will pass on your comments to our staff team. Thank you for putting your trust in Bridgewater Home Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lynn K (Daughter of Client) published on 8 September 2023
Submitted via Website •
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Value for Money
Review from R G (Husband of Client) published on 30 August 2023
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Reply from Shehan Fernando, Director at Bridgewater Home Care (Halton & Frodsham)
Thank you for taking the time to leave this kind review. We are really pleased to hear that you are happy with the service we provide. I will pass on your lovely comments to your team of care specialists, who speak very highly of you.
Thank you for putting your trust in Bridgewater Home Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from H H (Client) assisted by family/friend published on 15 August 2023
Submitted via Postal Card •
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Reply from Vindya Wanninayake, Director at Bridgewater Home Care (Halton & Frodsham)
Thank you for taking the time to leave this kind review. We are really pleased to hear that you are happy with the service we provide. I will pass on your lovely comments to your care specialist, who speaks very highly of you. Thank you for putting your trust in Bridgewater Home Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M E (Client) published on 16 May 2023
Submitted via Postal Card •
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Reply from Shehan Fernando, Director at Bridgewater Home Care (Halton & Frodsham)
Thank you for taking time to leave a lovely review as it really helps us to improve our service. We are really pleased to hear that you are happy with the service we provide. Our company ethos is to go above and beyond and this shows in the standard of support each of the care specialists deliver. I will pass on your kind comments to our team. Thank you for putting your trust in Bridgewater Home Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Hugh R (Client) published on 18 January 2023
Submitted via Postal Card •
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Reply from Vindya Wanninayake, Managing Director at Bridgewater Home Care (Halton & Frodsham)
Thank you for taking time to leave this kind review. We are really pleased to hear that you are happy with the service we provide. I will pass on your lovely comments to your team of care specialists, who speak very highly of you. Thank you for putting your trust in Bridgewater Home Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P C (Daughter of Client) published on 16 January 2023
Submitted via Website •
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Reply from Vindya Wanninayake, Managing Director at Bridgewater Home Care (Halton & Frodsham)
Thank you for taking time to leave a lovely review and we are really pleased to hear that you are happy with the service we provide. Our company ethos is to go above and beyond and this shows in the standard of support each of the care specialists delivers. I will pass on your kind comments to our team. Thank you for putting your trust in Bridgewater Home Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Chris C (Son of Client) published on 13 January 2023
Submitted via Website •
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Reply from Shehan Fernando, Managing Director at Bridgewater Home Care (Halton & Frodsham)
Thank you Chris for taking the time to leave a kind review. It has been such an honour taking care of your parents and we will continue to work with you to provide them with the best service that they deserve. Our company ethos is to go above and beyond and this shows in the standard of support each of the staff members delivers. I will pass on your kind comments to our team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sandra M (Wife of Client) published on 16 November 2022
Submitted via Website •
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Reply from Vindya Wanninayake, Director at Bridgewater Home Care (Halton & Frodsham)
Thank you for taking time to leave a lovely review, as it really helps us to improve our service.
We are really pleased to hear that you are happy with the service we provide and your care specialist will be pleased to know, that you feel that, she looks after your husband well. Continuity for you and your care specialist is paramount to us, as you get to know your carer well and she knows your needs. Thank you for putting your trust in Bridgewater Home Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Alex C (Client) published on 14 November 2022
Submitted via Postal Card •
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Reply from Vindya Wanninayake, Director at Bridgewater Home Care (Halton & Frodsham)
Thank you for taking time to leave this kind review. I will pass on your lovely comments to the designated care specialist, who speaks very highly of you. Thank you for putting your trust in Bridgewater Home Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 10 (10.000) out of 10 for Bridgewater Home Care (Halton & Frodsham) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Bridgewater Home Care (Halton & Frodsham) is calculated as follows: ( (90 Excellents x 5) ) ÷ 90 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bridgewater Home Care (Halton & Frodsham) is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Managing Director
Joined: 2022
Vindya was born and raised in Sri Lanka in a beautiful town called Kandy before moving to Manchester to complete her BSc (Hons) in Quantity Surveying. This is where she met Shehan who was completing his own bachelor’s degree. Together they started their careers in Liverpool where they had a beautiful daughter and later moved to Runcorn to start an exciting chapter in their lives.
During the pandemic, they realised there is a great need for quality care in the local community which gave them the initiative to start their own business. They were drawn to Bridgewater Home Care for its ethos, high quality standards of person-centred care and sustainable growth plans. They went through an intense training conducted by the National office team who guided them to operate a quality Domiciliary Care Company.
Vindya has always been driven by her passion to help others and strive under pressure which has been beneficial for managing a fast-growing business. She loves to travel and experience other cultures and has a keen interest in music, art, and history.
Job Title: Managing Director
Joined: 2022
Shehan was born in Colombo, Sri Lanka and moved to London with his parents when he was in secondary school. He studied Aircraft engineering and completed an apprenticeship with British Airways before moving to Manchester to complete his bachelor’s degree where he met Vindya who was completing her own bachelor’s degree. Together they started their careers in Liverpool where they had a beautiful daughter and later moved to Runcorn to start an exciting chapter in their lives.
Shehan has always been keen on starting his own business and was looking for an opportunity for few years. During the pandemic he realised there is a great need for quality care in the local community which gave him the initiative to start Bridgewater Home Care Halton with Vindya. They were drawn to Bridgewater Home Care for its ethos, high quality standards of person-centred care and sustainable growth plans. They went through an intense training conducted by the National office team who guided them to operate a quality Domiciliary Care Company.
Shehan has a great attention to detail and the ability to come up with creative solutions. His fantastic people skills have been beneficial in managing a fast-growing business. Shehan likes to travel and enjoys playing Cricket in his free time.
Job Title: Care Manager
Joined: 2023
Lyndsey Griffiths is the Care Coordinator for Bridgewater Home Care.
She is an experienced care professional with a varied skill set and thrives to expand and progress her knowledge.
She is responsible for the creation and management of the rotas for clients and care specialists.
Lyndsey liaises with clients, families and all the relevant professionals to manage client needs and staff deployment in a way that keeps both clients and care specialists happy while supporting the registered manager with the safe running of the office and Care packages.
Lyndsey began working within the care sector in 2008, in Domiciliary care. Her interest in care was sparked from a past personal experience of providing care for her late Grandad. Following her first role as a care assistant, Lyndsey progressed into a senior role within a care home.
Lyndsey then went to work for the NHS to complete a Community Phlebotomy role. Due to progression being very limited within the NHS Lyndsey has now joined the Bridgewater Home Care Family for a more operational role as a care Coordinator.
Lyndsey is delighted to be working alongside the team and bringing her experience and passion to the role. She cannot wait to see what more she can do within the company.
Lyndsey is motivated and inspired every day by her Grandad and Dad who she has sadly lost. She loves to spend time with her family, especially her gorgeous little boy.
Job Title: Care Coordinator
Joined: 2022
Lilly was born and grew up in Runcorn. Her interest in care came from personal experiences where Lilly supported herself and her family, this led her to want to provide support and care to others. She is the apprentice care administrator for Bridgewater Homecare. Lilly has just finished college where she gained her Level 3 qualifications in health and social care. Lilly is looking to further her knowledge in the care sector.
She joined the Bridgewater Home Care team in October 2022 as a care specialist, Lilly has built therapeutic bonds with both clients and the staff. Lilly has gained experience and knowledge to commence the role of an apprentice care administrator. As Lilly takes on the role of admin apprentice, she is looking forward to gaining more experience and skill in care. Lilly enjoys providing care for clients and supporting families.
Job Title: Quality Compliance Auditor
Joined: 2024
Meet Abisheke Tikiribandage (or Abi), a dedicated Care Specialist and Office Administrator at Bridgewater Home Care Halton. Hailing from the scenic city of Kandy, Sri Lanka, Abi is a proud alumnus of the University of the West of England, where he honed his skills and earned a degree in Audio and Music Technology. Abi is on a mission to make a meaningful impact in the lives of Halton’s most vulnerable, all while pursuing personal growth and indulging in his passion for music. When he’s not navigating the challenges of healthcare administration, you can find him crafting melodies with friends or mastering the art of the perfect Neapolitan pizza. With a knack for technology and a heart for service, Abi embodies the spirit of innovation and empathy, striving to harmonize his professional aspirations with his creative endeavours. Whether it’s through the chords of a song or the care he provides, Abi is all about making a positive change -one note and one smile at a time.
Job Title: Field Quality Compliance Auditor
Joined: 2022
Rebecca James-Fincham is a Field QCA for Bridgewater Home Care Halton.
Job Title: Field Quality Compliance Auditor
Joined: 2022
Janet Mercer is a Field QCA for Bridgewater Home Care Halton.
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