Bridgewater Home Care (Halton & Frodsham)

Suite 4, Vale House, Aston Lane North, Runcorn WA7 3PZ
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10 22 Reviews
  • Bridgewater Home Care (Halton & Frodsham), Runcorn
Bridgewater Home Care offers high-quality non-medical care and support at home, providing older and vulnerable adults with a better quality of life.

Their team of Care Specialists are passionate about encouraging independence and believe that people should have the option to remain at home where they are at their happiest and most comfortable, for as long as possible.

Their staff do their utmost to make a positive impact going above and beyond standard home care. They give families peace of mind by providing a reliable and trusted service, that is flexible around modern-day life.

Care Provided by Bridgewater Home Care (Halton & Frodsham)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Lyndsey Griffiths (Care Manager)

Funding & Fees Guide for Bridgewater Home Care (Halton & Frodsham)

  • Prices
  • Available on request


Bridgewater Home Care (Halton & Frodsham) Reviews (22)

Total of 22, showing 21-22
10

Bridgewater Home Care (Halton & Frodsham) has a Review Score of 10 (10.000) out of 10, based on 15 reviews in the last 2 years. Over all time Bridgewater Home Care (Halton & Frodsham) has 22 reviews.

Overall Experience

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Date Published

22
5
6
15
7
Overall Experience  Overall Experience 5.0 out of 5

The management and carers are very caring, thoughtful and respectful of Dad. Very rarely late, have usually run on time, no problems here. Always have time to chat to Dad and sort his needs. Often do extra little jobs. Very happy with Dad's care package.

Reply from Shehan Fernando, Director at Bridgewater Home Care (Halton & Frodsham)

Thank you for taking the time to leave a kind review. Our company ethos is to go above and beyond and this shows in the standard of support each of the care specialists delivers. I will pass on your kind comments to our team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

In many ways my situation is a tough one for a child of someone receiving care. Being 2000 miles away from my parents and having never met or interacted with the carer, apart from email and whatsapp. When you are paying for the service in that situation, you are completely reliant on second hand feedback,
on whether the care is good or bad. My father requires help at the start and the end of the day, as his condition, Progressive Supranuclear Palsy, causes issues with his balance and his ability to get into or out of bed (he has a hospital bed and needs to sleep in a raised position to cope with one of PSP's symptoms). My parents couldn't be happier with Bridgewater, as my dad is treated with respect and dignity (and even gets to natter about the football), I hear that on every weekly zoom call with my parents. Bridgewater, also, were incredibly flexible when it came to payment, even setting up a Paypal business account to help me pay my parents monthly charges. I can 100% recommend them.

Reply from Shehan Fernando, Registered Care Manager at Bridgewater Home Care (Halton & Frodsham)

Thank you for taking the time to leave a kind review. Our company ethos is to go above and beyond, and this shows in the standard of support each of the care specialists delivers. I will pass on your kind comments to our team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Bridgewater Home Care (Halton & Frodsham) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Bridgewater Home Care (Halton & Frodsham) is calculated as follows: ( (90 Excellents x 5) ) ÷ 90 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bridgewater Home Care (Halton & Frodsham) is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (17)

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Meet the Team (7)

Vindya

Vindya Wanninayake

Job Title: Managing Director

Joined: 2022

Vindya was born and raised in Sri Lanka in a beautiful town called Kandy before moving to Manchester to complete her BSc (Hons) in Quantity Surveying. This is where she met Shehan who was completing his own bachelor’s degree. Together they started their careers in Liverpool where they had a beautiful daughter and later moved to Runcorn to start an exciting chapter in their lives.


During the pandemic, they realised there is a great need for quality care in the local community which gave them the initiative to start their own business. They were drawn to Bridgewater Home Care for its ethos, high quality standards of person-centred care and sustainable growth plans. They went through an intense training conducted by the National office team who guided them to operate a quality Domiciliary Care Company.


Vindya has always been driven by her passion to help others and strive under pressure which has been beneficial for managing a fast-growing business. She loves to travel and experience other cultures and has a keen interest in music, art, and history.


Shehan

Shehan Fernando

Job Title: Managing Director

Joined: 2022

Shehan was born in Colombo, Sri Lanka and moved to London with his parents when he was in secondary school. He studied Aircraft engineering and completed an apprenticeship with British Airways before moving to Manchester to complete his bachelor’s degree where he met Vindya who was completing her own bachelor’s degree. Together they started their careers in Liverpool where they had a beautiful daughter and later moved to Runcorn to start an exciting chapter in their lives.


Shehan has always been keen on starting his own business and was looking for an opportunity for few years. During the pandemic he realised there is a great need for quality care in the local community which gave him the initiative to start Bridgewater Home Care Halton with Vindya. They were drawn to Bridgewater Home Care for its ethos, high quality standards of person-centred care and sustainable growth plans. They went through an intense training conducted by the National office team who guided them to operate a quality Domiciliary Care Company.


Shehan has a great attention to detail and the ability to come up with creative solutions. His fantastic people skills have been beneficial in managing a fast-growing business. Shehan likes to travel and enjoys playing Cricket in his free time.


Lyndsey

Lyndsey Griffiths

Job Title: Care Manager

Joined: 2023

Lyndsey Griffiths is the Care Coordinator for Bridgewater Home Care.


She is an experienced care professional with a varied skill set and thrives to expand and progress her knowledge.


She is responsible for the creation and management of the rotas for clients and care specialists.


Lyndsey liaises with clients, families and all the relevant professionals to manage client needs and staff deployment in a way that keeps both clients and care specialists happy while supporting the registered manager with the safe running of the office and Care packages.


Lyndsey began working within the care sector in 2008, in Domiciliary care. Her interest in care was sparked from a past personal experience of providing care for her late Grandad. Following her first role as a care assistant, Lyndsey progressed into a senior role within a care home.


Lyndsey then went to work for the NHS to complete a Community Phlebotomy role. Due to progression being very limited within the NHS Lyndsey has now joined the Bridgewater Home Care Family for a more operational role as a care Coordinator.


Lyndsey is delighted to be working alongside the team and bringing her experience and passion to the role. She cannot wait to see what more she can do within the company.


Lyndsey is motivated and inspired every day by her Grandad and Dad who she has sadly lost. She loves to spend time with her family, especially her gorgeous little boy.


Lilly

Lilly Price

Job Title: Care Coordinator

Joined: 2022

Lilly was born and grew up in Runcorn. Her interest in care came from personal experiences where Lilly supported herself and her family, this led her to want to provide support and care to others. She is the apprentice care administrator for Bridgewater Homecare. Lilly has just finished college where she gained her Level 3 qualifications in health and social care. Lilly is looking to further her knowledge in the care sector.


She joined the Bridgewater Home Care team in October 2022 as a care specialist, Lilly has built therapeutic bonds with both clients and the staff. Lilly has gained experience and knowledge to commence the role of an apprentice care administrator. As Lilly takes on the role of admin apprentice, she is looking forward to gaining more experience and skill in care. Lilly enjoys providing care for clients and supporting families.


Abisheke

Abisheke Tikiribandage

Job Title: Quality Compliance Auditor

Joined: 2024

Meet Abisheke Tikiribandage (or Abi), a dedicated Care Specialist and Office Administrator at Bridgewater Home Care Halton. Hailing from the scenic city of Kandy, Sri Lanka, Abi is a proud alumnus of the University of the West of England, where he honed his skills and earned a degree in Audio and Music Technology. Abi is on a mission to make a meaningful impact in the lives of Halton’s most vulnerable, all while pursuing personal growth and indulging in his passion for music. When he’s not navigating the challenges of healthcare administration, you can find him crafting melodies with friends or mastering the art of the perfect Neapolitan pizza. With a knack for technology and a heart for service, Abi embodies the spirit of innovation and empathy, striving to harmonize his professional aspirations with his creative endeavours. Whether it’s through the chords of a song or the care he provides, Abi is all about making a positive change -one note and one smile at a time.


Rebbecca

Rebbecca James-Fincham

Job Title: Field Quality Compliance Auditor

Joined: 2022

Rebecca James-Fincham is a Field QCA for Bridgewater Home Care Halton.


Janet

Janet Mercer

Job Title: Field Quality Compliance Auditor

Joined: 2022

Janet Mercer is a Field QCA for Bridgewater Home Care Halton.