Chriskepa

18 Eastdean Bank, Leeds LS14 1HJ
Submit a Review
Top 20 award
10 22 Reviews
  • Chriskepa, Leeds
Chriskepa Limited offers tailored care visits to their clients in the York and Leeds areas of the Yorkshire region, they have highly qualified and experienced carers.

Services include live-in care and clients can source for a wide range of support needs. The aim is to support and enhance the chosen lifestyle of service users while adhering to quality care delivery.
All clients are treated as an individual and the provider looks to work alongside families and loved ones where possible.

Show Chriskepa on the Map

Care Provided by Chriskepa

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Chriskepa Ltd
  • Person in charge
  • Christina Mufushwa (Manager)

Funding & Fees Guide for Chriskepa

  • Prices

  • X 1 Carer hourly rate £23.91 Urban
    £25.44p/h Rural, £26.09/h Super rural
    Live in Care from £1500 p/week

  • Live in packages of care will be individually priced as per your needs, They are not inclusive of food allowances or break covers

Chriskepa Reviews (22)

Total of 22, showing 1-20
10

Chriskepa has a Review Score of 10 (9.957) out of 10, based on 22 reviews in the last 2 years. Over all time Chriskepa has 22 reviews.

Overall Experience

  • 21
  • 0
  • 1
  • 0
  • 0

Date Published

22
1
4
22
0

Review from C F (Wife of Client) published on 20 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not ask for better or more helpful carers. My husband is housebound and looks forward to them coming! They are so kind and caring, nothing is too much trouble. They are gentle and respectful with him, which is so important too. Sometimes we can have a good laugh at certain things, which helps
in what is a very difficult and trying situation. They also always ask how I am, which I appreciate very much. We really could not manage without them.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Thank you for your kind words, our team is humbled to have been asked to look after your beloved husband till the end. We appreciate his appreciation always calling us the angels of the north. You and the boys were a good team to work with. Cherish your husband's memories. Thank you once again for letting us in your home for us to execute our duties.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S E (Granddaughter of Client) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to take the time to thank each and every one of you for your kind, loving support at a very difficult time for my Grandma. She was sadly told she had cancer and her time with her family was limited. As a family, this was heartbreaking. Everyone who came to care for our loved ones was outstanding!
Nothing was ever too much trouble. My grandma used to tell me how wonderful everyone was especially two in particular. My grandma was a strong private woman who would have hated having to be looked after but you all made it so much easier for her. You were always by our side as a family. The care delivered was always second to none. You always arrived on time and the continuity of carers made such a positive difference. My grandma fell asleep with her family around her. Thanks to the amazing care she was clean, comfortable, and at peace. As a family, we thank you words will never explain how grateful we are to have you.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Thank you for your very kind testimony of the care your Grandma received from our team. We are honoured to have looked after your Grandma, what a lovely lady she was, she made our team feel confident to deliver the cares. You and the entire family were amazing to work with too, and the trust you gave our team to execute their tasks was out of this world. Thank you greatly.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from John F (Husband of Client) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first experience with the carers and the team, they did a lot more than my expectations. They made my life a lot better and looked after my wife very professionally, with kindness and dignity. The team always had a smile on their faces, they were brilliant.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Thank you for your kind words. We are grateful for allowing us to come into your home to look after your beloved wife. Your whole family made it easier for our carers to execute their duties and what a lovely lady your wife was. Thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sarah B (Daughter of Client) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care and support not only for Mum in her final weeks but for the whole family. Caring, professional punctual efficient staff 4 times daily we could not have asked for more. Thank you all so much from the bottom of my heart.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Thank you for your compliment, very much appreciated. We felt honoured when you permitted us to look after your Mum during her last days.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A B (Daughter of Client) published on 12 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic team. 1st class care. They treated Mum with dignity, respect and respected her wishes. Always polite and courteous. We could not have asked for better support and a genuinely caring team. Thank you to them all.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Thank you for your lovely feedback, we were humbled to have been given the opportunity to look after your mum. Such a lovely woman with a beautiful family.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from N P (Partner of Client) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class service. Very professional staff.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Thank you for appreciating our staff for all the care they gave your loved one.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lynda P (Daughter of Client) published on 26 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late father was a proud and independent man, he struggled with the idea of needing help but reluctantly agreed to carers in the final weeks. From the first minute of meeting the team, we felt the warmth and caring compassion and our fear of having strangers in the house evaporated immediately, these
were people who belonged in this profession. The team treated my dad with respect and empathy, helping Dad and me navigate this brutal time. The communication between them is exemplary, they were ahead of the situation every time, when you are in the last days you cannot imagine how important this is, you are exhausted, emotional and for most of us this isn’t our field of expertise, it is theirs and it shows. Watching a loved one die is an experience most of us know little about until we are faced with it, the team helped me, help Dad. I will always be indebted to them for taking care of my dad when I didn’t know how to, they allowed him to pass at home, his final wish.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Thank you for a touching testimony. We really appreciate it such we are very honoured to have had looked after your dad during his last days. He made us all smile, what a lovely man, with his humour you will come out forgetting he is looking towards his end. He cracked our ribs with laughter and our team had a lot of positive interactions with him. Thank you for allowing us to look after him.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Edmund S (Son of Client) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the few months that my father has been receiving care from Chriskepa we have definitely noticed a difference in his spirit and confidence. Having the nurses in his home has given him great comfort, especially as they are extremely friendly, empathetic, and professional. They show great interest in
his life and go above and beyond to give help to us, his family, and share informative advice for his care.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Thank you for your review. We are so humbled to be looking after your father. He is a pleasure and his humour makes everything easy and smooth. Our carers always come out with a smile after seeing your dad.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Irene S (Daughter of Client) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been receiving care from the carers at Chriskepa since May 2023. They treat her with dignity and compassion. She looks forward to their daily visits. They spend time talking to her, singing with her and making her laugh. The same small group of carers come and she has built up a relationship
with them, which is great to see. She tells me they are part of the family now. The team are efficient and communication with the management is excellent.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Thank you for a wonderful review. Our Team appreciate your family for welcoming them into your mother's home to care for her. It is really a pleasure caring for your mother.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Margaret C (Client) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Most of the girls are very helpful and cheerful.
I am always pleased to see them.
We all get on very well.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Helen R (Daughter of Client) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is our first experience of anyone within our family needing care and it could not be going better. Mum's carers are wonderful with her, and us, are attentive, knowledgable, and look after her with so much dignity. They actually feel more like friends or extended family than carers.
Mum's care
has also taken away loads of the worry on mine and my sister's minds.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Thank you for your kind review, we are humbled to learn that you and Mum found our care team supportive and helpful during the difficult time you as a family were going through. Much appreciated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Yvonne A (Daughter of Client) published on 18 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff we have been visited by have been fabulous at supporting not only my dad but my family too. Friendly and efficient and always smiling. Good communication, exceptionally caring and compassionate, thank you.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Thank you for a humbling review, We are so glad to learn that you were happy with the care we provided not only to your dad but the whole family.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Katie M (Granddaughter of Client) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had help from three staff members and they were absolutely amazing. So supportive of all my grandad's wishes and needs, brightened up his last few weeks. They were also extremely supportive of all us family members and stayed with us even when they didn't need to, to support us through his loss.
They pushed for any equipment or medication he needed by pointing us in the right direction of places to call. I actually miss them all they were some of the most caring professional people I have ever met met. So much love for them.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Thank you for your feedback. We are humbled to learn that we made a small contribution in your grandad's few weeks we knew him, and your family through the challenging times you were facing and went through.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Michael H (Husband of Client) published on 4 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chriskepa is very professional and approachable, with very caring and friendly staff. They took care of my wife and understood her needs, while still maintaining a sense of humour. I will recommend the company to anyone and will definitely use them again.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Thank you for a kind review. We appreciate you hiring us again after the end of the first contract. We will continue to offer our service to the best of our ability.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from H W (Daughter of Client) published on 26 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was always the same carers which meant they had a relationship with Mum and myself. They were friendly, considerate and supportive. Excellent call when the syringe driver leaked. They really looked after Mum and worked well with the district nurse team. The fact they work seven days a week shows
a real dedication and I hope that they do get time off for their work/life balance. Mum could not communicate verbally but when happy with what the carers had done gave a thumbs up - I too give the carers two thumbs up.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Thank you for your kind review. We have increased staff in the team which looked after your mum, you will be glad to hear. We are pleased to hear you were happy with the care we gave your mum in her last days.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Andrea W (Wife of Client) published on 17 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had end-of-life care at home with cancer. The carers came three times a day to care for my husband. They were lovely, so polite and looked after him lovely. My husband was a very private person but he was so friendly with the carers.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Thank you for a kind review. We are glad you are happy with the care we provided your beloved husband.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P H (Husband of Client) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant, very good at doing the jobs, always got a smile and very professional and kind.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Roger C (Husband of Client) published on 3 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my dear, late wife was finally diagnosed with terminal pancreatic cancer, I was unable to cope alone but we had agreed that, if at all possible, she would remain at home and Chriskepa was appointed by the NHS to care for her.
They faithfully attended four times a day and I was extremely impressed
by their professional knowledge and the respect and cheerfulness they showed to my wife and myself at such a stressful time.
It was very gratifying that the district nurses, who attended daily, expressed that it was a pity Chrikepa couldn't be appointed on all their cases.
My family and I will always be grateful for the outstanding way they helped us cope, both mentally and physically. Thank you most sincerely.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Many thanks for your feedback, we are delighted you are happy with the care we provided to your dear wife. We appreciate your time in writing a fantastic review.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Anna C (Daughter of Client) published on 30 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the service that the carers provided in the last days of my mother's life. They worked with compassion, tenderness, respect and the utmost professionalism. Alongside the general personal care they gave Mum, they also provided reassuring medical advice and were available
to call for advice in times of stress. They also had a lovely sense of humour and would always make time to see how my dad and the rest of our family were coping. They are amazing, wonderful people and I highly recommend them to anyone needing help caring for a loved one at home.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Thank you for the feedback. Our organisation has an amazing team of staff, we all take great pride in our work.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Carolyn G (Daughter of Client) published on 15 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team provided a wonderful service when my mother was in need of care at home. I cannot fault their professionalism, warmth and friendliness at such a stressful time. Both my father and myself were extremely impressed with the care and respect they showed Mum. They were always calm
and reassuring and unfailingly cheerful. I wouldn’t hesitate to recommend these lovely ladies to anyone needing care at home.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Many thanks for your feedback, we are delighted you are happy with the care we provided to your mum. We appreciate your time in writing a fantastic review.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for Chriskepa is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Chriskepa is calculated as follows: ( (113 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 117 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Chriskepa is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Chriskepa

What Type of Services does Chriskepa offer?

Chriskepa offers Home Care.

How many Carers does Chriskepa employ?

Chriskepa employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Chriskepa to verify any information. View our terms and conditions. Chriskepa has an Enhanced Service – more info.