Chriskepa

18 Eastdean Bank, Leeds LS14 1HJ
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10 24 Reviews
  • Chriskepa, Leeds
Chriskepa Limited offers tailored care visits to their clients in the York and Leeds areas of the Yorkshire region, they have highly qualified and experienced carers.

Services include live-in care and clients can source for a wide range of support needs. The aim is to support and enhance the chosen lifestyle of service users while adhering to quality care delivery.
All clients are treated as an individual and the provider looks to work alongside families and loved ones where possible.

Care Provided by Chriskepa

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Chriskepa Ltd
  • Person in charge
  • Christina Mufushwa (Manager)

Funding & Fees Guide for Chriskepa

  • Prices
  • X 1 Carer hourly rate £23.91 Urban
    £25.44p/h Rural, £26.09/h Super rural
    Live in Care from £1500 p/week


  • Live in packages of care will be individually priced as per your needs, They are not inclusive of food allowances or break covers


Total of 24, showing 21-24
10

Chriskepa has a Review Score of 10 (9.961) out of 10, based on 24 reviews in the last 2 years. Over all time Chriskepa has 24 reviews.

Overall Experience

  • 23
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  • 1
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Date Published

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24
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Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the service that the carers provided in the last days of my mother's life. They worked with compassion, tenderness, respect and the utmost professionalism. Alongside the general personal care they gave Mum, they also provided reassuring medical advice and were available
to call for advice in times of stress. They also had a lovely sense of humour and would always make time to see how my dad and the rest of our family were coping. They are amazing, wonderful people and I highly recommend them to anyone needing help caring for a loved one at home.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Thank you for the feedback. Our organisation has an amazing team of staff, we all take great pride in our work.


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Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team provided a wonderful service when my mother was in need of care at home. I cannot fault their professionalism, warmth and friendliness at such a stressful time. Both my father and myself were extremely impressed with the care and respect they showed Mum. They were always calm
and reassuring and unfailingly cheerful. I wouldn’t hesitate to recommend these lovely ladies to anyone needing care at home.

Reply from Christina Mufushwa, Registered Manager at Chriskepa

Many thanks for your feedback, we are delighted you are happy with the care we provided to your mum. We appreciate your time in writing a fantastic review.


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Overall Experience  Overall Experience 5.0 out of 5

I can never thank the carer and her co-worker enough for their kindness and commitment to ensuring my husband was comfortable in his last hours. They showed great respect and quietly saw to his needs, it was an amazing service. We could not have coped without their total professionalism and utter commitment
to us as a family. Truly wonderful people.

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Overall Experience  Overall Experience 5.0 out of 5

I have had the same three carers since January to date, they are always in a good mood and they do all that is asked of them, shopping, cooking, cleaning and all the usual household chores, but giving great medical care is their priority. I cannot praise them highly enough.

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Current Review Score: 10.0 (9.961)

Overview of Review Score

The Review Score of 10 (9.961) out of 10 for Chriskepa is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.961 for Chriskepa is calculated as follows: ( (123 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 127 Ratings = 4.961

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Chriskepa is based on 23 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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