CRT - Lincolnshire

Mercury House, Willoughton Drive, Gainsborough DN21 1DY
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8.0 1 Review
  • CRT - Lincolnshire, Gainsborough
Care Relief Team Limited offers high-quality care and home support services for individuals across the UK. Their dedicated care staff possess extensive skills and experience, carefully selected based on their compassionate outlook and attitude toward care giving.

Beyond meeting national requirements, the staff undergo specialised training to address specific conditions and employ advanced care techniques.

Candidates undergo thorough reference and DBS checks before being accepted into training programs.

They also offer extensive shadowing with experience carers to ensure all carers meet the high expectations of Care Relief Team and clients.

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Care Provided by CRT - Lincolnshire

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care Assessments

Good to Know

  • Person in charge
  • Betty Aldwin (Manager)

Funding & Fees Guide for CRT - Lincolnshire

  • Prices

  • Our services start from £24.84 per hour.

CRT - Lincolnshire Reviews (1)

8.0

CRT - Lincolnshire has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time CRT - Lincolnshire has 1 review.

Overall Experience

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Date Published

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Review from Teresa F (Daughter of Client) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and attention at all times by all the carers looking after my mother.
Every carer is always polite, cheerful and willing to help with anything required.
It is reassuring to know my mum is being looked after with complete care and dignity every morning.

Reply from Carol jackson, Engagement Manager at CRT - Lincolnshire

Thank you so much for your lovely review. We pride ourselves on the care we give. We really do have such an amazing team of carers. Thanks again, CRT.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for CRT - Lincolnshire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for CRT - Lincolnshire is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for CRT - Lincolnshire is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Fern

Fern Hanwell

Job Title: Head of Operations

Joined: 2019

Fern has been an integral part of CRT Care Services since 2019. Her journey within the company has been marked by versatility and dedication. Having held various roles across different departments, Fern has accumulated a wealth of knowledge and experience that uniquely positions her to support our teams, carers, and service users. Over the years, she has seamlessly transitioned through roles and each position allowed her to gain insights into different aspects of our operations. Fern’s leadership style emphasises collaboration and empowerment. She actively mentors and guides our teams, fostering a positive work environment. Her dedication to service excellence is unwavering, ensuring that our carers receive the necessary support and training to provide exceptional care to our service users. Fern’s qualities of compassion, genuine concern, and helpfulness shine through in her interactions with both colleagues and service users. She understands the challenges faced by carers and strives to create a nurturing environment.


Whether it’s troubleshooting a complex situation or lending a listening ear, Fern is always there to assist. Her approachability fosters open communication within our teams. Fern envisions CRT Care Services as a beacon of compassionate care, where every team member feels valued and every service user experiences dignity and comfort. Her commitment to continuous improvement ensures that our services evolve to meet the changing needs of our community. Fern exemplifies the heart and soul of CRT Care Services. Her dedication, combined with her extensive experience, makes her an invaluable asset to our organisation


Frequently Asked Questions about CRT - Lincolnshire

What Type of Services does CRT - Lincolnshire offer?

CRT - Lincolnshire offers Home Care.

How many Carers does CRT - Lincolnshire employ?

CRT - Lincolnshire employs 95 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CRT - Lincolnshire to verify any information. View our terms and conditions. CRT - Lincolnshire has a Platinum Service – more info.