Midlands Community Care Ltd

173B Walsall Road, Great Wyrley, Walsall WS6 6NL
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9.4 5 Reviews
  • Midlands Community Care Ltd, Walsall
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Care Provided by Midlands Community Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Midlands Community Care Ltd
  • Person in charge
  • Shannon Hendy (Manager)

Funding & Fees Guide for Midlands Community Care Ltd

  • Prices

  • Please contact the office for information on all fees.

Midlands Community Care Ltd Reviews (5)

9.4

Midlands Community Care Ltd has a Review Score of 9.4 (9.397) out of 10, based on 5 reviews in the last 2 years. Over all time Midlands Community Care Ltd has 5 reviews.

Overall Experience

  • 3
  • 2
  • 0
  • 0
  • 0

Date Published

5
5
5
5
0

Review from J P (Wife of Client) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one the service has been outstanding. Excellent communication. Staff helpful and professional and management approachable and caring.
All the staff who have looked after my husband have been so kind and caring. They take the time to show interest in his wellbeing. Nothing is too much trouble.
They all provide a service that creates peace of mind.

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Management

Treated with Dignity

Value for Money

Review from Michelle F (Ex Family Member) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dependable service providing individualised care for clients. A true feeling of caring and wanting the best for their client. A professional approach teamed with a friendly and relaxed presentation on each visit. Good problem solving and attention to detail. I passed on their details to a friend and
his Mother and Father are now also benefiting from their care and support. They give me peace of mind in what is a difficult and complicated situation.

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Review from Carol J (Daughter of Client) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic company. Excellent care, lovely carers, and excellent support from the office. Always go above and beyond to help out, not only for the service user but also for my husband who does not receive care. Would highly recommend it to anyone looking for a care company that goes that extra mile for
their loved ones.

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Review from A C (Daughter of Client) published on 6 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the service. The only thing that could be improved would be to make a telephone payment when the invoice is received so payment could be made quicker.
All the staff are very friendly and professional.

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Management

Treated with Dignity

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Review from Lorraine G (Daughter of Client) published on 6 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall experience is excellent although the staff seem to change very often and just when Dad gets used to them he has someone new and it takes him time to adjust.
Having said that, all girls are always very helpful and always make a fuss of Dad.
If I need to contact the office I always get help
and if Dad needs the doctor they are quick to get in touch with them.
All in all, very happy with the care.

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Management

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Current Review Score: 9.4 (9.397)

Overview of Review Score

The Review Score of 9.4 (9.397) out of 10 for Midlands Community Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.897 for Midlands Community Care Ltd is calculated as follows: ( (26 Excellents x 5) + (3 Goods x 4) ) ÷ 29 Ratings = 4.897

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Midlands Community Care Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Midlands Community Care Ltd

What Type of Services does Midlands Community Care Ltd offer?

Midlands Community Care Ltd offers Home Care.

How many Carers does Midlands Community Care Ltd employ?

Midlands Community Care Ltd employs 27 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Midlands Community Care Ltd to verify any information. View our terms and conditions. Midlands Community Care Ltd has an Enhanced Service – more info.